Query Handling

2 weeks ago


Jakarta, Indonesia SunRecruit Full time

QUERY HANDLING - LOGISTIC (JAKARTA)

**ABOUT OUR CLIENT**

**JOB SUMMARY**
- Position: Query Handling
- Division: Finance
- Location: Jakarta
- Industry: Logistic
- Salary: Rp. 6.500.000,00 - Rp. 6.800.000,00

**RESPONSIBILITIES**:

- Review all outstanding queries from the to-do list and ensure all queries & disputes are closed within 48 hours
- All credit notes should be submitted to billing once approved by the management
- Receive all incoming query calls from the customer
- Coordination between query handler team and the credit controllers & other dept
- Run DQO report on the last working day of the month to ensure all notes are closed before the month-end.

**REQUIREMENTS**:

- Finance/Accounting knowledge is a must
- Ms. Excel Proficient (Pivot, Hlookup, Vlookup, IFconditional, etc - Grade 8)
- Excellent analytical ability and numeric Skills
- Strong verbal and written communication skills in English
- Excellent interpersonal skills
- Is able to maintain stable performance under pressure
- Attention to detail
- Ability to complete tasks in full with all objectives delivered
- Problem Solving

Directly drop your updated CV / Resume to our consultant.
- Consultant Name: Adityo Pegrianto

**Thank You and Good Luck**

**Sunrecruit Indonesia.**
People gateway for solutions.


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