Billing Analyst

4 days ago


Jakarta, Indonesia DHL Full time

**YOU DRIVE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.**

Would you like to become part of the world's most international company?

A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.

Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist

**Grow YOUR career with DHL today**

**YOUR TASKS**

Develop, implement and manage tactical retail initiatives and programs that drive the segment’s revenue, volumes and profitability.

**Main Responsibilities**:

- Prepare timely and accurate billing - producing an invoice, attaching additional documentation to the invoice (e.g. customer reference report), arranging for sending out invoices
- Liaise with internal departments and overseas station on billing matters
- Manual handling of non-standard invoice production and presentment to customers (e.g. stapling attachments at customer’s request, preparing summary sheet, reports, delivery by courier, re-formatting of invoices)
- Analyze data for trend reversal, query from overseas station, seeking for the root cause and report to Billing & Query Handling Manager
- Involve on ad-hoc project and/or initiative assigned by Manager
- Ensure all operational reconciliation and audit control processes are complete, managing any errors through to resolution

**YOUR PROFILE**:

- Minimum Bachelor Degree in Finance, Business, or other degree with relevant experience.
- 2-3 years' relevant working experience, preferably with experience in billing, accounting or customer services
- Meticulous in handling figures with good eye for details
- Knowledge in Microsoft Excel VBA

**WHAT WE OFFER**
- Strong career support in an international environment
- Great culture and colleagues
- Various benefit program
- Access to comprehensive learning programs

**BECOME PART OF OUR TEAM


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