Account Manager Gopay

4 weeks ago


Jakarta, Indonesia GO-JEK Full time

**About The Role**

Account Manager is mainly responsible to execute regional/nationwide sales strategy within their territory and build & maintain relationships with the all merchants in their territory including regular visit upon assigned merchants. They should understand what the merchants need and provide advice upon it

**What You Will Do**:

- Create sales & journey plan to achieve his/her own target in areas like product mix, sales volume, market shares for his/her territory
- Engage merchants within his/her territory to keep them active in Gojek ecosystem & to increase revenue for the company
- Provide advice & offer solution to the merchants in his/her territory based on data so that the merchants can grow
- Create regular reports on what's happening in his/her respective territory

**What You Will Need**:

- Having at least 3 years relevant experience with preferable industries : top 5 FMCG / Telecommunication company
- Preferably has spent significant time (>1 year) in representative area and has strong network and knowledge about the region
- Has existing relationship or able to bridge, develop and maintain good relationship with key partner
- Strong business sense and have good understanding of the markets, customers, and competitors
- Fact-based / number-oriented individual, who is comfortable working under pressure in a fast-paced and ambiguous environment

**About the Team**

Account Manager (AM) will work as a team within a certain district and closely collaborate with the Merchant Engagement and Sales Support team. Ideally, an AM regularly visits assigned merchants to see what really happened on the ground as well as providing necessary advice to them in increasing transaction overtime.

**About Gojek**

Gojek is a Super App. It is one app for ordering food, commuting, digital payments, shopping, hyper-local delivery, and a dozen other products. We are Indonesia’s first decacorn. We are also the only Southeast Asian startup to be part of Fortune's list of 'Companies That Changed The World.'

**Our Mission**: To create and scale positive socio-economic impact for our customers, driver-partners, business, and MSMEs.

As of 2018, Gojek processed more than $9 billion in annualized gross transaction value across all markets where it operates - in Singapore, Vietnam, and Indonesia. We have the largest food delivery product in Asia (outside of China) and is the largest payments wallet in Southeast Asia.

Gojek contributed IDR 249 T to the Indonesian economy (equivalent to 2% of Indonesia's GDP in 2020). As of Q1 2021, the Gojek App witnessed over 190mn downloads by customers. The platform has over 2mn Driver Partners & ~900000 Merchant Partners across SEA.

**About GoTo Financial**

GoTo Financial brings secure, reliable, and user-friendly financial solutions to over 55 million monthly active users, more than 14 million merchants, and over 2.5 million driver-partners eager to benefit from the digital economy in the GoTo ecosystem.

GoTo Financial’s consumer services include GoPay, GoPayLater, and other financial services. We also serve businesses of all sizes through leading payment gateway Midtrans, Indonesia’s largest cloud POS network Moka and GoKasir. We also have the all-in-one merchant solution GoBiz, GoBiz Plus, GoStore, and Selly - available in Indonesia and Southeast Asia.

Gojek and GoTo Financial are committed to building a diverse and inclusive workplace and are equal opportunity employers. We do not discriminate on the basis of race, religion, national origin, gender, gender identity, sexual orientation, disability, age, education status, or any other legally protected status.


  • Data Scientist

    2 weeks ago


    Jakarta, Indonesia GO-JEK Full time

    **About The Role We are looking for a data scientist to join our Data Science team at GoPay - you will create models which help grow the customer base and transactions in GoPay. You will work closely with the business, product and engineering stakeholders to identify and solve some of the most challenging business problems in the payments space. You will...

  • Business Intelligence

    3 weeks ago


    Jakarta, Indonesia GO-JEK Full time

    **About the Role** As a Business Intelligence Analyst, you will be working with the Business and product team on supporting analytics and data products (automated dashboards, reports, alerts, and simulation tools) which will create business impact at scale! You would be helping GoPay at a level of detail that enables the stakeholders to identify and address...

  • Gopay Content Writter

    3 weeks ago


    Jakarta, Indonesia GO-JEK Full time

    **About the role**: - This role reports directly to the Head of Social Media & Digital Content and works closely with the Brand team & other pods to grow various social media channels and manage content production for GoPay marketing activities, leading a team of social media specialists. **What you’ll do/ Responsibilities**: - Conducting in-depth...

  • Head of Media

    2 weeks ago


    Jakarta, Indonesia GO-JEK Full time

    About the Role Roll up your sleeves and climb on board if you’re ready to be our Head of CRM & Media in GoPay! In this role, you will be an integral player for the Marketing team supporting multiple pillars ranging from brand, user spend (food, groceries, transport, retail, commerce, lifestyle) and money management (money transfer, top up, digital bank)...

  • Gopay Content Writter

    3 weeks ago


    Jakarta, Indonesia GO-JEK Full time

    About the role: This role reports directly to the Head of Social Media & Digital Content and works closely with the Brand team & other pods to grow various social media channels and manage content production for GoPay marketing activities, leading a team of social media specialists. **What you’ll do/ Responsibilities**: - Developing content for blogs,...


  • Jakarta, Indonesia GO-JEK Full time

    **About the role**: As a Senior Product Marketing Manager (Campaign Management) for GoPay Merchants, you will be tasked with maximizing the business growth of GoPay merchants through campaign, promo, and other incentive and non-incentive based offerings. Together with User Spend of GoPay & Merchant Marketing team, you will be tasked with growing our SMB &...

  • Data Scientist

    4 weeks ago


    Jakarta, Indonesia GO-JEK Full time

    **About the Role** As a data scientist in our Risk Data team, you will create data science models which protect GoPay and its customers. You will have the opportunity to work with rich data to derive new intelligence and use various data science techniques. You will partner with Risk, product and engineering stakeholders to identify and solve some of the...

  • Data Scientist

    22 hours ago


    Jakarta, Indonesia GO-JEK Full time

    **About the Role** As a data scientist in our Risk Data team, you will create data science models which protect GoPay and its customers. You will have the opportunity to work with rich data to derive new intelligence and use various data science techniques. You will partner with Risk, product and engineering stakeholders to identify and solve some of the...


  • Jakarta, Indonesia GO-JEK Full time

    **About the Role** As a Business Intelligence Analyst, you will be working with the Business and product team on supporting analytics and data products (automated dashboards, reports, alerts, and simulation tools) which will create business impact at scale! You would be helping GoPay at a level of detail that enables the stakeholders to identify and address...

  • Gopay User Spend

    2 days ago


    Jakarta, Indonesia GO-JEK Full time

    **About the Role** As our Head of GoPay User Spend (Payments) Special Project, you’ll manage multiple exciting projects across GoPay payments business. From creating overall strategy for our user growth, managing budget, and thinking through personalized offering for our users **What You Will Do**: - Manage multiple strategic projects across Payments -...


  • Jakarta, Indonesia GO-JEK Full time

    **About the Role** As our Data Warehouse Developer, you’ll be an instrumental player in Gojek’s Data team that drives the company’s analytical data infrastructure. You’ll take the wheel in designing, developing, and managing our data warehouse and data infrastructure that supports it, ensuring these systems operate reliably at scale through a high...


  • Jakarta, Indonesia GO-JEK Full time

    **About the Role** As a Business Intelligence Analyst, you will be working with the Business and product team on supporting analytics and data products (automated dashboards, reports, alerts, and simulation tools) which will create business impact at scale! You would be helping GoPay at a level of detail that enables the stakeholders to identify and address...


  • Jakarta, Indonesia GO-JEK Full time

    **About the Role** They say no man is an island, and this holds true here at Gojek. As our Commercial Accounting Assistant Manager, you’ll be part of the Accounting team that directly impacts Gojek’s financial reporting process. Your main objective will be to lead the development and improvement of the accounting process. The commercial accounting and...


  • Jakarta, Indonesia GO-JEK Full time

    **About the role**: This role reports directly to the GoPay Chief Marketing Officer with the goals to build a strong foundation of overall GoPay penetration through liquidity, money transfer, bill payment, investment and digital banking initiatives. This role works closely with Money management cross functional team (business strategy, product, growth,...

  • Product Designer

    22 hours ago


    Jakarta, Indonesia GO-JEK Full time

    **About the Role **What You Will Do**: - Focus on user experience in particular 1 stream (User Spend) and managing expectations with Product and engineering teams - Influence product and engineering to take up design backlog that eases user pain point or increase delightful experience like improving micro-interaction - Work more on a diverse problem where...


  • Jakarta, Indonesia GO-JEK Full time

    **About the role** This role reports directly to the GoPay Head of PMM Money Management with the goals to build a strong foundation of overall GoPay penetration through liquidity, money transfer, bill payment, investment and digital banking initiatives. This role works closely with Money management cross functional team (business strategy, product, growth,...


  • Jakarta, Indonesia GO-JEK Full time

    **About the Role** If you’re looking to be a part of a dynamic, highly-analytical team and an opportunity to hone your product management skills, look no further. As a PM for Sanctions platform you will be responsible for building state of the art products/platforms that allows Gopay to fight fraud and make our products safe and trustworthy for our...


  • Jakarta, Indonesia GO-JEK Full time

    As head of Money Management POD focusing on Financial Management, you will play an important role in setting the strategy & growth plan of the POD. You’ll take the wheel in managing the POD’s strategy-to-execution - from consumer research, OKRs, to strategy planning to create the most impactful business solutions for our users and strategic partners,...


  • Jakarta, Indonesia GO-JEK Full time

    **About the role**: This role will be reporting to Head Of Product Marketing User Spend, to build a strong foundation of overall GoPay User Spend penetration and usage across multiple categories; i.e. food, groceries, transport and logistic, retail commerce, and lifestyle. This role works closely with Pod Leader, Brand team, External Partner, Creative team,...


  • Jakarta, Indonesia GO-JEK Full time

    **About the Role** As our Data Warehouse Upstream Developer, you’ll be an instrumental cog in the Data & BI team that impacts the company’s analytical data infrastructure. Your main objective is to design, develop, setting up, and manage our data infrastructure, which needs to operate reliably at scale using a high degree of automation in many aspects....