User Operations Manager

2 days ago


Jakarta, Indonesia ByteDance Full time

About Resso
Resso is a music platform that enriches the way people experience music together. Resso's community-first platform enables a shared and connected experience while its strong recommendation features fuel music and artist discovery from a diverse range of genres. Available in Brazil, India and Indonesia, Resso offers a truly unique streaming experience built on expression, connection and interaction.

Why Join Us
At ByteDance, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for millions of users across all of our products. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at ByteDance.

The Music User Product team is working to create a comfortable and relevant experience within the Resso platform. As User Operations Manager, you'll be ensuring creativity in our users experience while being data driven. Some of your responsibility:

- Responsible for developing plan for In-App Activity for ID Market to achieve business objectives, including handling operation features
- Responsible for the A/B test all assets to see what's work and what's not
- Work closely with cross function teams, whether it's local or global team to deliver successful relevant activities
- Supervise and provide creative content by collaborating with cross function teams to attract more exposure and awareness
- Ensure success of all in-app activity using clear measurement
- Monitoring and reacting to content & in-app activity performance
- Bachelor's degree with a minimum of 4 years related experience in mobile app product operation/ marketing or management. Experience within an internet company is preferred.
- Good knowledge of creative content / graphic design / UI.
- Ability to speak and write in English & Bahasa Indonesia.
- Great communication skills in both verbal & written.
- Highly motivated and object-oriented self-starter.
- Proficiency in Excel (Familiar with CMS/TCS can be a plus).
- Analytical skills (basic knowledge of digital marketing and its funnels)
- Excellent at multitasking.
- Passionate about music & pop culture.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.



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