Fraud Ops
2 weeks ago
Analyze & optimize fraud rules, tools, and techniques to minimize potential fraud
Monitor & recognize patterns of fraud in a timely manner to help enforce up to date fraud prevention measures
Perform daily BAU activities including but not limited to detection, sanctioning & reporting
Develop & update documentation for implemented fraud rules, procedures, and process flow
Work with cross-functional teams to design, implement, improve risk and fraud strategies & project implementation
Provide consultation to customer-facing teams to address fraud-related issues
Carry out any other ad hoc tasks related to Fraud Operations
Bachelor degree or above
Strong communication skills focused on collaboration and information exchange across all stakeholders
Strong proficiency in Excel/data management skills, with a capability to find values that is useful to generate decisions based on data and research
Experience within the ride-hailing, logistics, or transport industry is a plus
Good attention to detail, attentive, and accurate when entering data
Self-starter, work independently with limited guidance, solution-oriented, and team player
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Anti Fraud Analyst
3 weeks ago
Jakarta, Indonesia Indodana Full time**Job Description**: - Manage and responsible for the overall Anti-fraud & investigation Process - Liaise with Superior (Head of Credit Ops) - Responsible to maintain daily and weekly report - Develops fraud model prevention initiatives - Recovers fraud losses - Coordinate collaborations with other departments. - Monitoring and developing team performance...
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Anti Fraud Analyst
1 week ago
Jakarta, Indonesia PT Artha Dana Teknologi (Indodana) Full timeJob Description: - Manage and responsible for the overall Anti-fraud & investigation Process - Liaise with Superior (Head of Credit Ops) - Responsible to maintain daily and weekly report - Develops fraud model prevention initiatives - Recovers fraud losses - Coordinate collaborations with other departments. - Monitoring and developing team performance and...
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Fraud Analyst
5 days ago
Jakarta, Indonesia Flip Full timeAbout the Role As a Fraud Analyst at Flip, you will play a crucial role in safeguarding our company and our customers from fraudulent activities. Your analytical skills and technical expertise will be vital in identifying and mitigating fraud risks. You will work closely with various departments to implement effective solutions, influence operational...
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Anti Fraud Analyst
1 week ago
Jakarta, Indonesia Indodana Full timeCompany Description PT Artha Dana Teknologi merupakan perusahaan teknologi finansial di Indonesia yang menyediakan layanan pinjam meminjam uang berbasis teknologi informasi atau yang sering disebut Peer to Peer (P2P) Lending. Berawal dari banyaknya permintaan masyarakat yang tidak berhasil mendapatkan pelayanan produk keuangan oleh bank di Indonesia, PT...
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Cs & Player Ops Workforce Manager
4 days ago
Jakarta, Indonesia Patrianna Full time***About B2Spin** B2Spin is a rapidly growing team of company builders on a mission to bring life-changing moments of joy to our customers. B2Spin is headquartered in Gibraltar, the British Overseas Territory at the southern tip of Europe and we recruit the best talent globally, regardless of location. **Role Overview** The CS & Player Ops Workforce...
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Driver Care: Finops
2 weeks ago
Jakarta, Indonesia Shopee Full timeSolve cases related to driver wallet, top-up, withdrawal, and incoming ticket Liaise with Customer Service, Care, and Fraud team to solve driver cases. Create and analyze reports related to driver financial Provide reports related to incoming tickets from offline and online customer service on an ongoing basis (daily, weekly, monthly) Willing to work in...
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Field Ops Internship
7 days ago
Jakarta, Indonesia HappyFresh Full timeHappyFresh Group is the number one hyper-local delivery and FoodTech company in Southeast Asia. With headquarters in Jakarta, we have expanded to five cities in three countries within 12 months of inception and now operate in Indonesia, Malaysia, and Thailand. So if you enjoy an international, fast-paced, and fun work environment and are passionate about...
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Quality Assurance Team Leader
7 days ago
Jakarta, Indonesia Indodana Full timeAs part of Operation Team to minimize risk, detect and prevent fraud/complain and improving quality of all agents - Monitoring and responsible for the overall Quality Assurance Process - Liaise with QA Ops Manager regarding operation daily - Review quality assurance policies and procedures - Develop, recommend and monitor corrective and preventive actions -...
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Creative Content Planner
2 weeks ago
Jakarta, Indonesia Smoked Garage Full timeDevelop creative ideas, suggest innovative ways of delivery and work team talents to create powerful and engaging content - Write, proof-read and edit content - Monitor, analyze and report on the performance of the content produced - Work with other teams to manage content production based on client brief and budger - Proven track record in a digital...
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Finance Ops
1 week ago
Jakarta, Indonesia Shopee Full timeDepartmentOperations- LevelEntry Level- LocationIndonesia - JakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis...
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Operations, Fin Ops Merchant
1 week ago
Jakarta, Indonesia Shopee Full timeDepartmentOperations- LevelExperienced (Team Lead)- LocationIndonesia - JakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...
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Inbound Assistant Manager
2 weeks ago
Jakarta, Indonesia PT Erajaya Swasembada Tbk Full timeMonitor & Evaluate inbound (distributor/principal, return from customer) performances as SLA agreed - Monitor & Evaluate stock opname performances as SLA agreed - Provide Ops data (Inbound, storage, outbound) - Build & maintain constant communication with management, staff & vendor - Handling export import process for company’s products. - Communicate with...
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UX Designer Supervisor
2 weeks ago
Jakarta, Indonesia PT Garuda Produksi Kreatif Full timeMembaca dokumen analisis (Flowchart) menjadi logika pemrograman PHP, Javascript - Pengembangan Web menggunakan Lavarel - Pengembangan Database MySQL, Postgres - Membuat unit Test/Self Testing dari setiap pengembangan yang dilakukan - Menguasai GIT sebagai Repository Code dan kolaborasi antar tim - Berkolaborasi dalam Tim IT Garuda dengan Sistem Analis,...
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City Operations
1 week ago
Jakarta, Indonesia Shopee Full timeDepartment Operations- LevelExperienced (Individual Contributor)- LocationIndonesia - JakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and...
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Product Operation Officer
3 days ago
Jakarta, Indonesia PT Koltiva Full timeThe Product Operation Officer is making sure our customers’ needs and works with internal teams to ensure products runs smoothly on the production level without any interruption, and improve operational efficiency in product development, Specific responsibilities in this role include: - Fosters cross-departmental collaboration around the product and uses...
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Jakarta, Indonesia Advance Intelligence Group Full timeHeadquartered in Singapore, Advance Intelligence Group **a Series D 'Double Unicorn' valued at US$2 billion**, and also one of the largest independent technology startups based in Singapore. Founded in 2016, the Group has over 2000+ employees and has presence across South and Southeast Asia, Latin America and Greater China serving 1,000+ enterprise clients,...
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Jakarta, Indonesia Shopee Full timeDepartmentOperations- LevelExperienced (Team Lead)- LocationIndonesia - JakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...
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Machine Learning Engineer Specialist
6 days ago
Jakarta, Indonesia PT Global Tiket Network (tiket.com) Full timeMachine Learning Engineer is kinda similar to a Software Engineer, with additional complexity to manage, the Machine Learning Model. A Machine Learning Engineer should have a basic knowledge of machine learning algorithms so that he/she can have a drawing about the performance of the ML model built by the Data Science team. Your main duties in flying with...
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Surveyor Manager
7 days ago
Jakarta, Indonesia Moladin Full time**Responsibilities** - To monitor +/-70 surveyors’ job, productivity, SLA and survey process whether have been conducted as per SOP and consistent for all across branches. - Able to create capacity planning and productivity tracking for all surveyors and raise any related issues to management. - To ensure SLA has been committed across all surveyors with...
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Senior Account Executive
5 days ago
Jakarta, Indonesia MonetizeMore Full time**Who We Are** At **MonetizeMore**, we’re all about using data to transform how the advertising industry tackles IVT (Invalid Traffic) and fraud prevention. Our products deliver real impact—and we need top-tier talent to help sell this premium AI product to better protect ad monetized publishers and ad tech vendors. For 15 years, we’ve been driven by...