Fraud Ops

2 weeks ago


Jakarta, Indonesia Shopee Full time

Analyze & optimize fraud rules, tools, and techniques to minimize potential fraud

Monitor & recognize patterns of fraud in a timely manner to help enforce up to date fraud prevention measures

Perform daily BAU activities including but not limited to detection, sanctioning & reporting

Develop & update documentation for implemented fraud rules, procedures, and process flow

Work with cross-functional teams to design, implement, improve risk and fraud strategies & project implementation

Provide consultation to customer-facing teams to address fraud-related issues

Carry out any other ad hoc tasks related to Fraud Operations
Bachelor degree or above

Strong communication skills focused on collaboration and information exchange across all stakeholders

Strong proficiency in Excel/data management skills, with a capability to find values that is useful to generate decisions based on data and research

Experience within the ride-hailing, logistics, or transport industry is a plus

Good attention to detail, attentive, and accurate when entering data

Self-starter, work independently with limited guidance, solution-oriented, and team player


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