Workforce Planning Specialist

5 days ago


Jakarta, Indonesia GO-JEK Full time

Buckle up if you’re ready to be our Workforce Planning Specialist. In this role, you shall be responsible for providing HC data for budgeting, monitoring headcount planning vs actual, and analyzing the effectiveness of the manpower in the organization.

Working closely with the PBP and Business Leaders you shall be responsible for a headcount of over 2,500 employees. The folks in the GTF People Business Partner, HR Data Analytics, Finance, and Payroll will be your companions on this ride. Your efforts will band together to enhance the company's operational excellence.

**What You Will Do**:

- Prepare and provide headcount data for the budgeting process which includes pulling data from Human Resource Information System (HRIS), ensuring the data is all compliant, managing the data for each business/function, and converting headcount data to certain templates for the upload process.
- Work closely with business leaders and PBP in understanding their staffing requirements and make relevant recommendations
- You will undertake and analyze manpower productivity and workforce measurement within the organization.
- Analyzing and researching the staffing requirements of each area of the business. Whilst developing a strong understanding of the talent utilization within each function.
- Periodically monitor and report on manpower activities and review actual manpower movements against planned to ensure that plans are adhered to and variations are identified, and the necessary action is taken.
- Assess initiatives that may impact manpower requirements, i.e. level of business operations and growth plans
- Ensuring the efficient utilization of the current workforce within the organization and conducting budget transfer in the system if required

**What You Will Need**:

- Bachelor's degree in Information System/Data Management/Industrial Engineering/Statistics or Social science with at least 5 years experience within manpower planning or human capital in the Financial Service or FinTech industry
- Proven track record in manpower planning for large organizations or multi-national companies will be an advantage
- Familiarity in human resource data analytics, data management system, and statistical skills
- Strong intellectual curiosity, humility, and critical thinking in order to analyze problems and deliver solutions to GTF Makers
- Proven ability to work effectively and cross-functionally with all levels in the organization
- Excellent interpersonal and team player, data-insight skills, and proficient in English with excellent verbal and written communication skills

Our People and Culture team is a big family of over 50 team members stationed in Indonesia, India and Singapore. The gist of our role is to be a strategic operations partner in delivering people operational excellence to further scale GTF. Working closely with the various COE teams, it's our job to ensure we offer an exceptional employee experience for all of our GTF employees. All that said, don’t be fooled by our hard work; we know how to play hard, too. Contrary to popular belief, our team actually enjoys each other’s company. When we aren’t busy handling employees requests, doing payroll or other HR Ops related stuff you’ll find us ordering some delicious meals on GoFood (what can we say... we're loyal), battling it out in a game of Among Us, or trying to survive an intense workout session together.

**About Gojek**

Gojek is a Super App. It is one app for ordering food, commuting, digital payments, shopping, hyper-local delivery, and a dozen other products. We are Indonesia’s first decacorn. We are also the only Southeast Asian startup to be part of Fortune's list of 'Companies That Changed The World.'

**Our Mission**: To create and scale positive socio-economic impact for our customers, driver-partners, business, and MSMEs.

As of 2018, Gojek processed more than $9 billion in annualized gross transaction value across all markets where it operates - in Singapore, Vietnam, and Indonesia. We have the largest food delivery product in Asia (outside of China) and is the largest payments wallet in Southeast Asia.

Gojek contributed IDR 249 T to the Indonesian economy (equivalent to 2% of Indonesia's GDP in 2020). As of Q1 2021, the Gojek App witnessed over 190mn downloads by customers. The platform has over 2mn Driver Partners & ~900000 Merchant Partners across SEA.

**About GoTo Financial**

GoTo Financial brings secure, reliable, and user-friendly financial solutions to over 55 million monthly active users, more than 14 million merchants, and over 2.5 million driver-partners eager to benefit from the digital economy in the GoTo ecosystem.

GoTo Financial’s consumer services include GoPay, GoPayLater, and other financial services. We also serve businesses of all sizes through leading payment gateway Midtrans, Indonesia’s largest cloud POS network Moka and GoKasir. We also have the all-in-one merchant solution GoBiz, GoBiz Plus, GoStore, an



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