Smb Account Manager

1 week ago

Jakarta, Indonesia TikTok Full time

Responsibilities
About TikTok
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us
At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

Our team
- Manage 50-80 SMB accounts to improve their performance on TikTok and drive revenue growth.
- Monitor the performance of his/her BoB. Communicate with clients in time when unusual spend fluctuation happens to defend revenue or discover new growth opportunity.
- Analyze performance to priority accounts (problematic or top-tier advertiser)and create optimization strategies and sell through. Optimization goals include:

- Account scale up
- General creative tips and best practices
- Bidding/Budget/targeting recommendations
- Communicate topup/budget increase with advertisers and encourage them to increase investment on TikTok ads.
- Able to identify high-value opportunities and low-hanging fruit.
- Remove ad review blockers for advertisers. Communicate effectively with customers and internally stakeholders(ads review, finance, product etc.) to ensure good customer experience.
- Collaborate with internal resources (POC/Data/self-service PM/Ads platform/Ads delivery/Sales CRM platform) to develop product features/tools/delivery/account management strategy that empower SMB customers and enhance AM work efficiency.

**Qualifications**:

- Excellent verbal and written English Language communication.
- Excellent verbal and written English Language communication.
- Bachelor's degree from an accredited institution, or must have reached college level with years of prior work experience in a BPO and/or captive service organizations.
- Experience in Digital marketing and Account Management.
- Strong attention to detail and a proven ability to balance multiple priorities and meet deadlines.
- Experience working in a fast-paced, client-facing technical service environment supporting web-based products.
- Certifications in Digital Marketing skills is preferable.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

  • Smb Sales Acceleration Manager

    5 days ago

    Jakarta, Indonesia Cisco Systems Full time

    About the team SMB Sales Acceleration team is a critical development to Cisco’s future state of the SMB coverage model, and key part of the Global SMB Sales org. The Global SMB Sales organizations mission is to establish Cisco’s strategy and GTM in the SMB space to ensure the company is set best to capture the market opportunity, by simplifying our...

  • Smb Sales Lead

    7 days ago

    Jakarta, Indonesia Microsoft Full time

    Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can...

  • Business Development

    7 months ago

    Jakarta, Indonesia Shopee Full time

    DepartmentBusiness Development and Partnerships- LevelExperienced (Individual Contributor)- LocationIndonesia - JakartaThe Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of...

  • Junior Copywriter

    2 weeks ago

    Jakarta, Indonesia The SMB Guide Full time

    **We are a 100% remote, distributed company. The majority of our customer base is in the United States, but we're now expanding into other countries and languages. We love creating great content, and it is an important part of our overall marketing strategy.** We are expanding our Content Team and hiring Copywriters to work under our Chief Editor (Paul...

  • Business Development

    1 month ago

    Jakarta, Indonesia Shopee Full time

    Department Business Development and Partnerships- LevelExperienced (Individual Contributor)- LocationIndonesia - JakartaThe Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of...

  • Business Development

    7 months ago

    Jakarta, Indonesia Shopee Full time

    DepartmentBusiness Development and Partnerships- LevelExperienced (Individual Contributor)- LocationIndonesia - JakartaThe Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of...

  • Smb Business Development Manager

    7 months ago

    Jakarta, Indonesia Hewlett Packard Full time

    **What a BPS SMB Business Development Manager does at HP**: - Gain superior understanding of the category business management and sales challenges and strategies. - Actively contributes/leads the definition of the category SMB business plan. - Drive SMB Growth Initiatives across SEA Countries - Establishes relationships and represents team with sales force...

  • Market Lead for Smb, Indonesia

    1 week ago

    Jakarta, Indonesia TikTok Full time

    TikTok will be prioritizing applicants who have a current right to work in Indonesia and do not require TikTok sponsorship of a visa. About TikTok TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai,...

  • Smb Commercial Solution Area Business Lead

    7 months ago

    Jakarta, Indonesia Microsoft Full time

    Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can...

  • Apac Smb Regional Marketing Manager

    6 months ago

    Jakarta, Indonesia TikTok Full time

    Responsibilities About TikTok TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join Us Creation is the core of TikTok's purpose. Our platform is built to help...

  • Smb Sales Acceleration Manger, Indonesia

    7 months ago

    Jakarta, Indonesia Cisco Systems Full time

    Position: SMB Partner Sales Acceleration Specialist Objective: The objective of this role is to complement the SMB field territory sales coverage model by driving programmatic acceleration in the longtail segment of the SMB market through partner-facing initiatives. Role & Responsibilities: - Own the growth of SMB sales in assigned distributors by...

  • Smb Business Development Manager

    7 months ago

    Jakarta, Indonesia Hewlett Packard Full time

    **What a BPS SMB Business Development Manager does at HP**: - Gain superior understanding of the category business management and sales challenges and strategies. - Actively contributes/leads the definition of the category SMB business plan. - Drive SMB Growth Initiatives across SEA Countries - Establishes relationships and represents team with sales force...

  • Apac Smb Regional Marketing Manager

    6 days ago

    Jakarta, Indonesia TikTok Full time

    Responsibilities TikTok TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join Us At TikTok, our people are humble, intelligent, compassionate and creative. We...

  • Account Manager

    7 months ago

    Jakarta, Indonesia PT Magada Tirta Amerta Full time

    Hi, our client (Multinational Online Transportation Company) are looking for Account Manager! **Requirements**: - Min. 2 years of experiences in Business Development / Key Account roles within similar industries, preferably tech startup companies and managing top-tier of corporate clienteles - Graduate with S1 from reputable University - Excellent...

  • Sales Account Executive

    7 months ago

    Jakarta, Indonesia Infobip Ltd Full time

    At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights. Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 70+ offices on six continents, Infobip’s...

  • Head of Sales

    7 months ago

    Jakarta, Indonesia PT Jola Mitra Utama Full time

    Requirements: - 7 - 10 years experience in B2C or B2B account management, sales acquisition, and marketing strategy - Experience in creating geo canvassing strategy, SMB, and strategic SMB sales management, and creating-executing marketing strategy - Have a network in FnB, Retail, FMCG, and other transactional markets - Familiar with WhatsApp API and other...

  • IT Account Manager

    4 months ago

    Jakarta, Indonesia Techtiera Services Indonesia Full time

    **Responsibility**: - Day-to-day activities will revolve around leveraging your expertise in Business Operation Management to provide strategic advice to clients. - In this role, you'll responsible for analyzing client requirements and developing customized solutions to meet their business needs. - You'll be responsible to coordinate and work with client to...

  • Supplier Management Lead

    7 months ago

    Jakarta, Indonesia Shopee Full time

    Department Business Development and Partnerships- LevelExperienced (Team Lead)- LocationIndonesia - JakartaThe Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business...

  • Supplier Management

    7 months ago

    Jakarta, Indonesia Shopee Full time

    Department Business Development and Partnerships- LevelExperienced (Individual Contributor)- LocationIndonesia - JakartaThe Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of...

  • Smb Apac Sales Trainer

    1 week ago

    Jakarta, Indonesia TikTok Full time

    Responsibilities About TikTok TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join Us At TikTok, our people are humble, intelligent, compassionate and creative....