Customer Service Inbound

**Inbound Manager** responsibilities all day-to-day activities, customer service and the performance of Inbound calls. Maintain customer service excellence during every customer interaction. **What You Will Do** a) Meet all Key Performance Metrics established b) Maintain metrics and analyze data to assess performance and implement improvements c) Hire,...

Jobdesk 1. Handling customer baik pertanyaan atau pun complaint 2. Melakukan inbound call atau outbond call kepada customer Kualifikasi - Usia 18 - 35 tahun - Pendidikan min. SMA/SMK - Berpengalaman dibidang Customer Service / Call center min.3 Bulan - Bersedia Shifting - Penempatan : Yogyakarta Jenis Pekerjaan: Penuh Waktu Gaji: Rp2.300.000 -...

Jobdesk 1. Handling customer baik pertanyaan atau pun complaint 2. Melakukan inbound call atau outbond call kepada customer Kualifikasi - Usia 18 - 35 tahun - Pendidikan min. SMA/SMK - Berpengalaman dibidang Customer Service / Call center min.3 Bulan - Bersedia Shifting - Diutamakan Domisili Area Yogyakarta Jenis Pekerjaan: Penuh Waktu Gaji: Rp2.300.000...

Responsibilities: - Efficiently handle customer inquiries and complaints through Omni channel (Chat) or Inbound call (voice) - Escalate complex issues to the Team Lead for resolution - Maintain a typing speed of at least 50 words per minute - Exhibit effective communication and active listening skills - Collaborate with team members to ensure seamless...

Have a minimum D3/ S1 - Experience as a customer support min 1 year - willing to work shifting - Strong customer care skills and active listening - Customer orientation and ability to adapt/respond to different types of characters - Excellent communication and presentation skills - Ability to multi-task, prioritize and manage time effectively - Fast...

Kualfikasi: - Usia 18 - 35 tahun - Pendidikan min. SMA/SMK - Berpengalaman dibidang Customer Service min.3 bulan - Bersedia Kerja Shifting - Bersedia Bekerja saat Weekend - Di Utamakan Domisili Yogyakarta 1. Menangani Request dan komplain dari klien/user/nasabah via hotline atau livechat 2. Memberikan solusi atas kendala pada klien/user/nasabah 3....

**Responsible**: - Provide Customers about Product and Service Information. - Identify and Escalate Priority Issues. - Documenting All Call Information According to Standard Operating Procedures. - Complete All Call Logs. - Updating customers profile into computer. - Conduct customer surveys to ascertain level of customer service. **Qualification**: -...

31774 Job Desc: - Guide our consumer and partners in using our products - Manage service enquiries and disputes arising from our consumer and partners - Provide excellent customer service to our consumer and partners base - Maintain good relationships and community building efforts with our consumer and partners - Support project from all verticals...

**Role : Customer Service** **Placement : Kab. Sleman, Yogyakarta** **Status : Urgent** **Responsibilities**: - Identify and escalate priority issues through appropriate channels. - Assisting customers in resolving basic technical issues by providing scripted guidance regarding basic customer inquiries. - Meet all key performance indicators set by the...

**Responsibilities**: - Identify and escalate priority issues through appropriate channels. - Assisting customers in resolving basic technical issues by providing scripted guidance regarding basic customer inquiries. - Meet all key performance indicators set by the company and client. - Work with other team members in identifying better ways in providing...

Lowongan Kerja Renjana Offset Dibuka kesempatan untuk posisi Customer Service Kualifikasi: 1. Wanita usia max. 30 tahun 2. Memiliki pengalaman sejenis (disukai) 3. Mau belajar dan cepat beradaptasi 4. Memahami dan menguasai microsoft office Deskripsi pekerjaan: 1. Mengelola data base customer perusahaan 2. Merespon dan memenuhi kebutuhan customer...

Handle User complaints which manifest as incoming Ticket in Resolution Tools - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - To exceed customers' expectations in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. - Acknowledging and resolving...

**NEED URGENT!!** **CUSTOMER SERVICE**: Kualifikasi: - Pendidikan mínimal SMK / sederajat - Laki - laki, **Usia mínimal 20 tahun - 25 tahun** - **Pengalaman sebagai Telemarketing 1 tahun** - Mampu berkomunikasi dengan baik - Mampu bekerja secara team dan Individu - **Pengalaman dibidang Customer service mínimal 1 tahun** - Siap bekerja dalam tekanan -...

**Kami Mencari Customer Service yang Ramah dan Solutif!** **Kualifikasi**: - Minimal pendidikan SMA/SMK sederajat. - Memiliki kemampuan komunikasi yang baik, jelas, dan ramah. - Mampu bekerja dengan teliti dan berorientasi pada detail. - Mampu bekerja secara individu maupun tim. - Mampu bekerja dibawah tekanan dan mampu menyelesaikan masalah dengan...

Kualfikasi: - Usia 18 - 35 tahun - Pendidikan min. D3/S1 - Berpengalaman dibidang Customer Service INBOUND min.6 Bulan - Bisa Bahasa Inggris di Utamakan - Bersedia Kerja Shifting malam - Bersedia Bekerja saat Weekend - Di Utamakan Domisili Yogyakarta - Penempatan : Yogyakarta Jobdesk: 1. Handling customer baik pertanyaan atau pun complaint 2. Melakukan...

PT Qwords Company International merupakan perusahaan yang memberikan layanan hosting, cloud, & data center terkemuka di Indonesia. Qwords telah mempunyai cabang di 4 kota besar, yaitu Jakarta, Bandung, Surabaya, dan Yogyakarta. Kami sedang mencari tenaga muda profesional untuk bergabung dan berkarir bersama kami sebagai **Customer Service.** **Deskripsi...

Max. age hired 35 years old Fluent speaking and writing in English At least possess associate degree (all majors) Have 1 year of customer service experience, and have received service soft skills training Typing speed 50 words/min Good communication and listening skill Have the ability of computer operating properly Familiar in e-commerce customer...

Listen actively to customer inquiries and concerns Provide accurate and helpful information. Identify and assess customer needs and issues. Develop a deep understanding of the company's products or services to provide accurate information. Follow up with customers to ensure their issues have been resolved to their satisfaction. Escalated the ticket to...

Our client, a BPO company headquartered in Yogyakarta, Indonesia, is seeking qualified Customer Service Representatives to join their team. **Responsibilities**: - Manage a high volume of calls in a timely and efficient manner - Accurately identify and address customer needs - Conduct thorough investigations into customer issues - Provide effective...

1. Membangun hubungan yang baik dengan pelanggan 2. Melakukan penanganan terhadap keluhan-keluhan yang disampaikan konsumen 3. Memahami produk/jasa yang ditawarkan perusahaan 4. Menjual produk atau jasa Pay: Rp2,492,997 - Rp4,500,000 per month **Education**: - SMA/SMU/SMK (preferred) **Experience**: - Customer Service: 1 year...