Customer Service Inbound
3 months ago
Have a minimum D3/ S1
- Experience as a customer support min 1 year
- willing to work shifting
- Strong customer care skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize and manage time effectively
- Fast Learning
- Proactive
- Good Command in English ( Passive)
**Education**:
- D1-D4 (required)
**Experience**:
- Customer Service: 1 year (required)
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Inbound Manager
7 months ago
Yogyakarta, Indonesia Convergence Full time**Inbound Manager** responsibilities all day-to-day activities, customer service and the performance of Inbound calls. Maintain customer service excellence during every customer interaction. **What You Will Do** a) Meet all Key Performance Metrics established b) Maintain metrics and analyze data to assess performance and implement improvements c) Hire,...
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Cs Inbound
7 months ago
Yogyakarta, Indonesia PT Swakarya Insan Mandiri Full timeJobdesk 1. Handling customer baik pertanyaan atau pun complaint 2. Melakukan inbound call atau outbond call kepada customer Kualifikasi - Usia 18 - 35 tahun - Pendidikan min. SMA/SMK - Berpengalaman dibidang Customer Service / Call center min.3 Bulan - Bersedia Shifting - Penempatan : Yogyakarta Jenis Pekerjaan: Penuh Waktu Gaji: Rp2.300.000 -...
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Customer Service
7 months ago
Yogyakarta, Indonesia PT Swakarya Insan Mandiri Full timeJobdesk 1. Handling customer baik pertanyaan atau pun complaint 2. Melakukan inbound call atau outbond call kepada customer Kualifikasi - Usia 18 - 35 tahun - Pendidikan min. SMA/SMK - Berpengalaman dibidang Customer Service / Call center min.3 Bulan - Bersedia Shifting - Diutamakan Domisili Area Yogyakarta Jenis Pekerjaan: Penuh Waktu Gaji: Rp2.300.000...
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Customer Service
2 months ago
Yogyakarta, Indonesia PT Imecon Teknindo Full timeResponsibilities: - Efficiently handle customer inquiries and complaints through Omni channel (Chat) or Inbound call (voice) - Escalate complex issues to the Team Lead for resolution - Maintain a typing speed of at least 50 words per minute - Exhibit effective communication and active listening skills - Collaborate with team members to ensure seamless...
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Customer Service Inbound
4 months ago
Yogyakarta, Indonesia Agent&Co Full timeHave a minimum D3/ S1 - Experience as a customer support min 1 year - willing to work shifting - Strong customer care skills and active listening - Customer orientation and ability to adapt/respond to different types of characters - Excellent communication and presentation skills - Ability to multi-task, prioritize and manage time effectively - Fast...
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Customer Service Outbond/inbound Yogyakarta
7 months ago
Yogyakarta, Indonesia PT Swakarya Insan Mandiri Full timeKualfikasi: - Usia 18 - 35 tahun - Pendidikan min. SMA/SMK - Berpengalaman dibidang Customer Service min.3 bulan - Bersedia Kerja Shifting - Bersedia Bekerja saat Weekend - Di Utamakan Domisili Yogyakarta 1. Menangani Request dan komplain dari klien/user/nasabah via hotline atau livechat 2. Memberikan solusi atas kendala pada klien/user/nasabah 3....
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Inbound and Outbound Call Agent
6 days ago
Yogyakarta, Indonesia Mindo Management Solutions Full timeIf you are a fluent English speaker and have some customer service or handling inbound/outbound calls, you are welcome to apply. Responsibilities: - Initiate & answer phone calls with overseas clients. - Be in charge of assisting clients with their questions on the vacation rental listings product and helping to ensure they get a resolution for the...
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Customer Success Specialist
7 months ago
Yogyakarta, Indonesia Teleperformance Full time**Responsible**: - Provide Customers about Product and Service Information. - Identify and Escalate Priority Issues. - Documenting All Call Information According to Standard Operating Procedures. - Complete All Call Logs. - Updating customers profile into computer. - Conduct customer surveys to ascertain level of customer service. **Qualification**: -...
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Customer Service
7 months ago
Yogyakarta, Indonesia Sinergi Performa Cipta Full time31774 Job Desc: - Guide our consumer and partners in using our products - Manage service enquiries and disputes arising from our consumer and partners - Provide excellent customer service to our consumer and partners base - Maintain good relationships and community building efforts with our consumer and partners - Support project from all verticals...
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Customer Service
4 months ago
Yogyakarta, Indonesia PT. Swakarya Insan Mandiri (SIMGROUP) Full time**Role : Customer Service** **Placement : Kab. Sleman, Yogyakarta** **Status : Urgent** **Responsibilities**: - Identify and escalate priority issues through appropriate channels. - Assisting customers in resolving basic technical issues by providing scripted guidance regarding basic customer inquiries. - Meet all key performance indicators set by the...
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Customer Service
1 month ago
Yogyakarta, Indonesia Radikari Full time**Minimum Requirement** 1. Must possess a College Degree 2. Must have experience in a similar role, demonstrating an understanding of the job functions and requirements 3. Strong analytical thinking and problem-solving abilities. 4. Proficient in basic English for effective communication. 5. Demonstrates effective communication skills, with an emphasis...
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Customer Service
2 months ago
Yogyakarta, Indonesia PT. Swakarya Insan Mandiri (SIMGROUP) Full time**Responsibilities**: - Identify and escalate priority issues through appropriate channels. - Assisting customers in resolving basic technical issues by providing scripted guidance regarding basic customer inquiries. - Meet all key performance indicators set by the company and client. - Work with other team members in identifying better ways in providing...
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Customer Service
4 hours ago
Yogyakarta, Indonesia PT. Herma Global Internusa Full timeWanita - Pengalaman mínimal 1 tahun menjadi Customer Service - Memiliki service oriented yang tinggi - Berwawasan luas dan kreatif - Dapat bekerja dengan tim - Berpenampilan menarik dan komunikatif Jenis Pekerjaan: Penuh Waktu Gaji: Rp1.840.915 per bulan
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Customer Service
7 months ago
Yogyakarta, Indonesia Renjana Offset Full timeLowongan Kerja Renjana Offset Dibuka kesempatan untuk posisi Customer Service Kualifikasi: 1. Wanita usia max. 30 tahun 2. Memiliki pengalaman sejenis (disukai) 3. Mau belajar dan cepat beradaptasi 4. Memahami dan menguasai microsoft office Deskripsi pekerjaan: 1. Mengelola data base customer perusahaan 2. Merespon dan memenuhi kebutuhan customer...
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Customer Service
2 months ago
Yogyakarta, Indonesia Nopipan Bakery Full timeCustomer Service - Pria / Wanita, usia max 35 thn - Min. SMU / SMK / sederajat - Domisili D.I.Yogyakarta - Bisa bekerja dalam TEAM & SHIFT - Berorientasi pada target
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Customer Service Specialist
7 months ago
Yogyakarta, Indonesia PT. IGT Solutions Indonesia Full timeHandle User complaints which manifest as incoming Ticket in Resolution Tools - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - To exceed customers' expectations in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. - Acknowledging and resolving...
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Customer Service
7 months ago
Yogyakarta, Indonesia Catering Arrafi Full time**Kami Mencari Customer Service yang Ramah dan Solutif!** **Kualifikasi**: - Minimal pendidikan SMA/SMK sederajat. - Memiliki kemampuan komunikasi yang baik, jelas, dan ramah. - Mampu bekerja dengan teliti dan berorientasi pada detail. - Mampu bekerja secara individu maupun tim. - Mampu bekerja dibawah tekanan dan mampu menyelesaikan masalah dengan...
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Customer Service
1 week ago
Yogyakarta, Indonesia PT. Mitracomm Ekasarana Full time**Kualifikasi**: - **Pria/Wanita**: - Max Usia 28 Tahun - Min Pendidikan D3/S1 Semua Jurusan - IPK Minimal 2.75 - Freshgraduate are welcome to apply - Bisa berkomunikasi dengan Bahasa Inggris - Memiliki pengalaman dibidang call center/Customer Service lebih disukai - Siap kerja shifting dan public holiday - Bersedia ditempatkan di Yogyakarta **Deskripsi...
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Customer Service
6 months ago
Yogyakarta, Indonesia PT Qwords Company International Full timePT Qwords Company International merupakan perusahaan yang memberikan layanan hosting, cloud, & data center terkemuka di Indonesia. Qwords telah mempunyai cabang di 4 kota besar, yaitu Jakarta, Bandung, Surabaya, dan Yogyakarta. Kami sedang mencari tenaga muda profesional untuk bergabung dan berkarir bersama kami sebagai **Customer Service.** **Deskripsi...
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Cs Inbond Call
7 months ago
Yogyakarta, Indonesia PT Swakarya Insan Mandiri Full timeKualfikasi: - Usia 18 - 35 tahun - Pendidikan min. D3/S1 - Berpengalaman dibidang Customer Service INBOUND min.6 Bulan - Bisa Bahasa Inggris di Utamakan - Bersedia Kerja Shifting malam - Bersedia Bekerja saat Weekend - Di Utamakan Domisili Yogyakarta - Penempatan : Yogyakarta Jobdesk: 1. Handling customer baik pertanyaan atau pun complaint 2. Melakukan...