Risk Operation Centre
6 days ago
**Job Purpose**:Responsible for ensuring, design and implementing fraud management framework and fraud detection systems in ALTO’s analyst fraud pattern based on current fraud trend.
**This position will be reporting directly to the Fraud Analyst Lead.**
**Main Responsibility**
- Perform analytics of complex data models to evaluate legitimacy of transactional logs
- Detail oriented problem solver - monitor and respond to a wide variety of proprietary ALTO solutions used to identify potential fraud and risk based activity that may impact ALTO and our clients
- Ensure incidents are escalated to the proper support teams for validation and mitigation based on the identification of possible threats
- Coordinate incident handling with Risk groups and take decisive action on events, alerts etc.
- Accurately assess impact of critical/major incidents
- Capture key metrics for the Risk Operations Center to ensure goals related to these metrics are met.
- Collaborate with the Risk teams and clients during fraud events to provide real time status and decision making
- Managing credential data transactions from an internal and external party.
- Gathering critical information related to fraud trends.
**Other Responsibility**
- Managing credential data transactions from internal and external parties.
**Knowledge & Experience**
- Degree in Business Analytics, Mathematics, Economics, Computer Science, Information Management or Statistics or a related field required.
- Excellent written, oral and presentation skills and an ability to synthesize information and make clear, concise recommendations on course of action
- Flexibility to work in shifts, during weekends (including holidays), and extended hours as needed
- Proven experience collaborating in a team within a 24x7 Operations Center
- Passion for fraud schemes and cybercrime investigations
- Understanding of payments process, cybercrime, and fraud techniques
- Knowledgeable in fraud detection systems.
- Direct experience with Fraud Detection Systems, ISO 8583, transaction routing
- Having the ability to write and use SQL for data processing
**Core behavior**
- Challenge Status Quo
- Act Responsibility
- Know Our People
- Get Things Done
- Empower People
**Working days**: 5 normal working days with 2 days off OR 3 normal working days with 1 day off.
**Shift Hour**:
- Shift 1 : 07.00 - 16.00
- Shift 2 : 15.00 - 00.00
- Shift 3 : 23.00 - 08.00
- ** Note**: Exact schedule for your shift hour and working days will be set after you join.
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