Head of Country Product Management
3 days ago
Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.
At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started We have much room for improvement and many ideas that will further shape the industry.
**Responsibilities**:
- Providing insights and communicating product decisions to different levels of stakeholders by tailoring information at each level
- Coordinate rollouts and change management for country deployments with the necessary training and release notes
- Identify product improvement points and develop hacks to solve and scale such fixes together with Regional and local teams
- Dive deep and diagnose operational processes, identify defects and improvement opportunities, provide future state recommendations and strategies, and validate process improvement effort
- Strategize and define the program roadmap with data and business justification to ensure that all programs and products launched for Indonesia are well positioned for the upper bound of success
- Verify, validate and consolidate country requirements to be prioritised with the regional product team with justification, data and insights to influence the product roadmap.
- Dive deep in understanding our products and potential products, and the competitive landscape with actionable insights
**Requirements**:
- Bachelor’s degree in business, engineering or related technical field. (Master’s beneficial)
- Minimum 2 years of experience working as a Product Manager in a hyper growth startup
- Proficiency in working in a fast paced, fluid environment where priorities shift regularly
- Ability to communicate and manage projects between multiple stakeholders
- Making sense of complex, high quantity information to effectively solve problems
- Proficiency in digital analytics tools such as Google Analytics and navigating data tools such as Metabase, Redash, Data Studio, etc.
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