Product Manager

5 months ago

Jakarta, Indonesia Visa Full time

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging - where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world - helping unlock financial access to enable the future of money movement.

**Join Visa: A Network Working for Everyone.**

**Job Description**:
**Team Summary**

The Indonesia team comprises of a highly motivated, passionate, business-driven bunch of problem solvers who create impactful experiences for our clients. Here at Visa, we strive to excel with our partners and via strong collaboration, we look to enable and inspire all players in the ecosystem to bring the best payment experience to end users. If you are business savvy with financial payment industry experience and have the technical background necessary to help further establish Visa as a leading payments solutions partner in Indonesia, you should apply.

**The Role**

The in-country Product Manager will report to the Head of Products and Solutions Indonesia, Senior Director, and drive ecommerce penetration, debit activation, contactless penetration as well as Value Added Services (VAS) implementation in the country. The position holder is also responsible to support data analytics in an effort to grow the key performance indicators of cards, payments volume, total volume, market share, PCE penetration, international usage, and net revenue targets. The Product Manager will engage with ecommerce players in developing programs, engage with all internal stakeholders to ensure focus for target achievements, and work closely with clients in driving program implementation and VAS penetration as well as to play significant role in securing new business opportunities such as Customer Value Proposition (CVP) development.

**Responsibilities**:

- Grow ecommerce penetration for both CIF and PV through crafting relevant activation programs with ecommerce players in the market as well as with selected clients
- Develop targeted Debit clients that matters to move the market and ensuring debit card is actively used during their early stage from the account opening to gain the PV growth
- Collaborate with the Account Executive Team to urge clients to enable debit card for ecommerce transaction and expand ecommerce acceptance for clients that implement strict merchant ecommerce restrictions
- Drive contactless penetration by providing insights through data analytics to focus on both issuers and merchant acceptance as well as monitor to ensure all internal stakeholders are on the right execution track
- Drive VAS implementation to increase in-country revenue streams. Be the country lead for VAP and other country controllable VAS while acting as county VAS coordinator to ensure country VAS achievements
- Optimize the usage of Visa Analytics Platform (VAP) by ensuring data accuracy pertaining to the submission of Debit On-us or Off-us data by Acquiring and On-us data by Issuing.
- Ensure the usage of product opex budget is aligned with product and country initiatives with proper governance over the process, ensuring that the programs are run on time and within the approved budget.
- Utilize Visa’s huge data source to provide insights for the country team to monitor the progress achievements of Product goals, as well as Country scorecards
- Work with the related Account Executives managers (Issuing and Acquiring) to retain and gain market share, securing new business opportunities - by identifying or analyzing client’s portfolio and provide product insight for the initial pitch to their public launch (implementation support) and in the ongoing development of the business CVPs.
- Work on the related Marketing and Corporate Communication to share Indonesia e-commerce platform that can be utilized by Visa’s clients to gain market awareness on the digital movement of the future for payments

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

**Qualifications**:
What you will need:

- Minimum 6 to 8 years of relevant business experience in Retail Banking, Consumer Financial Services, Cards payment or fintech
- Experience working in a fast-paced environment and prior experience at

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