Customer Service
7 months ago
**Informasi Lowongan**
**Tipe Pekerjaan**
**Remote/On-site**
**Fungsi Pekerjaan**
Layanan Pelanggan
**Jenjang Karir**
Pemula / Staf
**Job Deskripsi**
**Job Summary**
Customer Services (English & Bahasa) is held responsible to respond customers inquiries through various channels of communication and set-up schedules in timely manner based on company's service level agreement and strategic marketing campaign which aims to provide the best service and retain customers interest appropriately.
- Handle Indonesian consumer leads: answer questions, schedule appointments & follow up post appointments.
- Handle phone calls, WhatsApp & Website Live chats.
- Support other tasks when needed, such as distributing consumer coupons.
- Working hours: Mon-Fri, 9AM-6PM local time, exclude public holidays.
- Submit all reports accordingly to the regional South-East Asia representative.
**Persyaratan**
**Tingkat Pendidikan**
Apa Saja
**Jurusan Pendidikan**
Semuanya
**Minimal Pengalaman**
1 tahun
**Deskripsi Persyaratan**
- Able to speak fluently in both English and Bahasa.
- Ability to communicate clearly and effectively, both written and verbal.
- Ability to read and write proficiently while multitasking (e.g., actively listening to customer and answering questions).
- Basic typing skills on a personal computer (PC) keyboard equal to 30 words per minute
- Proficient in Microsoft Office and/or Google Suites
- A patient and empathetic attitude.
**Skill yang Dibutuhkan**
**Lokasi**
**Kota**
- Prov. DKI-Jakarta**Alamat**
- Gedung Mayapada Tower Lt. 6 Suite 06-01, Jl. Jenderal Sudirman Kav. 28, Karet - Setiabudi Jakarta Selatan**Tentang Perusahaan**
**PERSOLKELLY Recruitment Indonesia**
**Industri**
- Konsultan**Benefit**
**Deskripsi Perusahaan
-
Customer Service
7 months ago
Jakarta, Indonesia PT IT Service Centre Full time**Informasi Lowongan** **Tipe Pekerjaan** **Remote/On-site** **Fungsi Pekerjaan** Layanan Pelanggan **Jenjang Karir** Pemula / Staf **Job Deskripsi** Handle Customer Entry Data **Persyaratan** **Tingkat Pendidikan** S1, D3, SMA **Jurusan Pendidikan** Semuanya **Minimal Pengalaman** **Deskripsi Persyaratan** Pengalaman menghadapi customer /...
-
Customer Service
7 months ago
Jakarta, Indonesia PT IT Service Centre Full time**Informasi Lowongan** **Tipe Pekerjaan** **Remote/On-site** **Fungsi Pekerjaan** Layanan Pelanggan, Administrasi **Jenjang Karir** Pemula / Staf **Job Deskripsi** Handle Customer Entry Data Administration **Persyaratan** **Tingkat Pendidikan** S1, D3, SMA **Jurusan Pendidikan** Semuanya **Minimal Pengalaman** **Deskripsi...
-
Supervisor Customer Service Representative
5 days ago
Jakarta, Indonesia PT Mitracomm Ekasarana Business Process Service Full timePersyaratan Lulusan D3/S1 semua jurusan dengan IPK min 2,75 Berpengalaman di sebagai SPV Customer Service 1 tahun atau Team Leader/PIC Customer Service 2 tahun Memahami KPI & SOP Customer Service Representative Komunikatif dan memiliki kemampuan analisis yang baik Mampu menggunakan Bahasa Inggris (lisan & tulisan) akan menjadi nilai tambah Bersedia...
-
Customer Service
5 days ago
Jakarta, Indonesia PT Sepatu Bata Tbk Full timeCUSTOMER SERVICE - Diploma Degree in any major - At least 1 year of working experience in customer service Having experience in marketplace will be an advantage - Able to work in shifting Customer Oriented - Good manner - Contract based
-
Customer Service
7 months ago
Jakarta, Indonesia PT. Lahan Abadi Sejahtera Full time**Job Descriptions**: - Receive calls from customers - Explaining funeral service products - Perform customer service to customers **Job Qualifications**: - Minimum education is high school (preferably Bachelor of English education) - Preferably have experience in customer service - Preference able to communicate in Mandarin and/or English - Willing to be...
-
Customer Service
9 months ago
Jakarta, Indonesia Time International Full timeTo assist with all e-commerce orders.- - Manage the premier same-day delivery service offers an exceptional same-day service within Greater Jakarta.- - To assist customers with product questions.To help customers to register online and/or to process their orders- - Deal with complaints, late orders, and escalation processes where necessary. To handle...
-
Customer Service
7 months ago
Jakarta, Indonesia Sinergi Performa Cipta Full time36388-1 Location : Maspion Plaza (Jakarta) Job Desc: - Guide our consumer and partners in using our products - Manage service enquiries and disputes arising from our consumer and partners - Provide excellent customer service to our consumer and partners base - Maintain good relationships and community building efforts with our consumer and partners -...
-
Customer Service
2 months ago
Jakarta, Indonesia PT Andrea Berkat Abadi Full timeCustomer Service - Komunikatif dalam menangani keluhan pelanggan - Berpengalaman di bidang customer service, terutama di industri skincare - Mandiri, kreatif dan inovatif. - Bersedia WFO di Kemayoran.
-
Customer Service
1 week ago
Jakarta, Indonesia PT MUKTI ABADI SADAYA Full timeDeskripsi Pekerjaan Tugas dan Tanggung Jawab - Melakukan pemeriksaan dan analisa awal terhadap keluhan yang disampaikan customer. - Melakukan koordinasi dengan tim Service terkait keluhan atau kendala dari kendaraan customer. - Bertanggung jawab penuh dalam memberikan pelayanan kepada customer. - Melakukan interaksi dan pelayanan yang optimal dengan...
-
Customer Services
7 months ago
Jakarta, Indonesia PERSOLKELLY Indonesia Full time**Location**: - Jakarta- Jakarta**Work Type**: - Contract- Have experience in frontliner - Understand and able to speak English. - Able to drive car and have a valid driver's license Position : Customer Service(Usher) Location : Jakarta Role Summary & Responsibility: Delivering customer service with high standard to provide information, delivering brand...
-
Customer Service
6 months ago
Jakarta, Indonesia Sinergi Performa Cipta Full timeJob Description: - Guide our consumers and partners in using our products - Manage service inquiries and disputes arising from our consumers and partners - Provide excellent customer service to our consumer and partners base - Maintain good relationships and community-building efforts with our consumers and partners Requirement: - Min D3 any major With...
-
Customer Service
4 days ago
Jakarta, Indonesia PT Magada Tirta Amerta Full time**Requirements**: - Clear Articulation and good communication in Bahasa - Have experience in the customer service area - Have experience in the sales area - Typing skill with WPM 50 & Accuracy 90% - Has vaccinated 2 dose - Min. Fresh graduate and max 2 years in the same position (entry-level) - Able to speak English with minimum passive communication **Job...
-
Customer Service
7 days ago
Jakarta, Indonesia PT Magada Tirta Amerta Full time**Requirements**: - D3/S1 any major With GPA of 2,75 - Clear Articulation and good communication in Bahasa - Have experience in customer service area - Have experience in the sales area - Typing skill with WPM 50 & Accuracy 90% - Has vaccinated 3 dose - Min. Fresh graduate and max 2 years in the same position - Able to speak English with minimum passive...
-
Customer Service
3 months ago
Jakarta, Indonesia PT Sejahtera Makmur Perkasatma Full timeResolve customer complaints and provide appropriate solutions. Maintain a positive, empathetic, and professional attitude towards customers. Record and update customer interactions and transactions. **Requirements**: Minimum high school graduate (SMA/SMK). Previous experience in customer service or a related field is a plus. Proficiency in Microsoft...
-
Customer Service
4 weeks ago
Jakarta, Indonesia DOITPAY Full timeResolve customer complaints and provide appropriate solutions. Maintain a positive, empathetic, and professional attitude towards customers. Record and update customer interactions and transactions. **Requirements**: Minimum high school graduate (SMA/SMK). Previous experience in customer service or a related field is a plus. Proficiency in Microsoft...
-
Customer Service
23 hours ago
Jakarta, Indonesia Sinergi Performa Cipta Full timePVG Tugas - Monitoring transaksi harian - Memberi solusi ke customer - Update saldo dari supplier - Daily cheking product - Handling komplain dari semua aplikasi - Melakukan Topup for customer Kualifikasi: - Memiliki pengalaman sebagai Customer Service 1-2 tahun - Bersedia bekerja shifting atau lembur (jika dibutuhkan) - Mampu berkomunikasi dengan baik...
-
Customer Service
7 months ago
Jakarta, Indonesia PT Bumi Organik Internasional Full timeKualifikasi: - Pendidikan mínimal SMA - Freshgraduate atau berpengalaman menjadi customer service (di bidang F&B lebih diutamakan) - Dapat bergabung segera - Siap bekerja secara shifting **Education**: - SMA/SMU/SMK (preferred) **Experience**: - Customer Service: 1 year (preferred) **Language**: - English (preferred) - Mandarin (preferred)
-
Customer Service
6 days ago
Jakarta, Indonesia PT Sigma Solusi Servis Full timeHalo Kami PT Sigma Solusi Servis sedang membutuhkan Marketing Online dengan kualifikasi: - Berpengalaman mínimal 1 tahun menjadi Admin / Teknisi di Service Center Produk Apple - Bisa melakukan TROUBLESHOOTING SEDERHANA / INSTALL OS untuk Produk Apple / Android / Windows - Mengerti Bahasa Inggris (Reading & speaking) - Memiliki jiwa customer service &...
-
Customer Service
23 hours ago
Jakarta, Indonesia PT Magada Tirta Amerta Full time**Requirements**: - D3/S1 any major With GPA of 2,75 - Clear Articulation and good communication in Bahasa - Have experience in customer service area - Have experience in the sales area - Typing skill with WPM 50 & Accuracy 90% - Has vaccinated 3 dose - Min. Fresh graduate and max 2 years in the same position - Able to speak English with minimum passive...
-
Customer Service
4 days ago
Jakarta, Indonesia PT Magada Tirta Amerta Full time**Requirements**: - Min D3 any major With GPA 2,75 - Min Fresh graduate and max 2 years in the same position (entry-level) - Willing to work in the shifting schedule - Experience in the customer service area - Clear Articulation and good communication in Bahasa - Typing skill with WPM 50 & Accuracy 90% - Vaccinated min 2 Dose - Able to speak English with...