Assistant Manager Customer Service

**Jakarta**: **Indonesia**: We are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organisation. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their...

**Responsibilities** - Responsible for managing the team. - Ensure the Sribu team's customer service with the client and freelancer satisfaction rates of up to 98%. - As a problem solver for critical queries and complaints. - Developing feedback or complaint procedures for customers to use. - Supervising and evaluating customer service staff activities, as...

**Role Summary** The Customer Service Manager works closely with our Partners to build strong, supportive relationships with them and their personnel across the APAC region. The CSM will work with all functions of INNIO to facilitate transactions for the Partner in parts fulfillment, warranty, fleet programs, and technical issue resolution. The CSM will...

To assist in the preparation and improvement of Standard Operation Procedures. - To implement all policies, activities, procedures, and instructions as relevant and required by the quality management system. - To assist in the preparation of handover of vacant possession to customer. - To attend and handle all customer/ purchaser’s complaints/inquiries and...

To assist in the preparation and improvement of Standard Operation Procedures. - To implement all policies, activities, procedures, and instructions as relevant and required by the quality management system. - To assist in the preparation of handover of vacant possession to customer. - To attend and handle all customer/ purchaser’s complaints/inquiries and...

To assist with all e-commerce orders.- - Manage the premier same-day delivery service offers an exceptional same-day service within Greater Jakarta.- - To assist customers with product questions.To help customers to register online and/or to process their orders- - Deal with complaints, late orders, and escalation processes where necessary. To handle...

To assist in the preparation and improvement of Standard Operation Procedures. - To implement all policies, activities, procedures, and instructions as relevant and required by the quality management system. - To assist in the preparation of handover of vacant possession to customer. - To attend and handle all customer/ purchaser’s complaints/inquiries and...

DUITKU (PT Kharisma Catur Mandala), is a start-up company engaged in Financial Technology domiciled in the West. We are looking for some people to occupy positions as Customer Service Head. Customer Service is any activity intended to provide satisfaction through good service. The services provided include receiving complaints and assisting Customers in...

12,000,000 IDR ~ 15,000,000 IDR - Jakarta- Education: Bachelor Degree in any major - Language: Business Level English - Experience: Minimum of 5 years' experience as an After Sales for heavy equipment product - Driver License: SIM A - ================================================= - Subject: [WEBSITE ENTRY] Position Name/Job ID -...

The Customer Service Specialist is responsible for providing exceptional customer support and resolving inquiries or issues promptly and efficiently. Reporting to the Customer Service Manager, this role involves handling customer complaints, processing orders, and maintaining accurate records of interactions to ensure customer satisfaction and retention. The...

**Informasi Lowongan** **Tipe Pekerjaan** **Remote/On-site** **Fungsi Pekerjaan** Layanan Pelanggan **Jenjang Karir** Pemula / Staf **Job Deskripsi** Handle Customer Entry Data **Persyaratan** **Tingkat Pendidikan** S1, D3, SMA **Jurusan Pendidikan** Semuanya **Minimal Pengalaman** **Deskripsi Persyaratan** Pengalaman menghadapi customer /...

**Customer Service and Administration** - Meet student enrollment targets by doing work that supports marketing activities including: telemarketing, making offers, promotions, canvassing, etc. - Carry out administrative activities that support marketing activities. - Following the mutually agreed marketing schedule and activities. - Conduct daily progress...

**Responsibilities**: Improve customer service experience, create engaged customers and facilitate organic growth Take ownership of customers issues and follow problems through to resolution Set a clear mission and deploy strategies focused towards that mission Develop service procedures, policies and standards Keep accurate records and document customer...

**Customer Service and Administration** - Meet student enrollment targets by doing work that supports marketing activities including: telemarketing, making offers, promotions, canvassing, etc. - Carry out administrative activities that support marketing activities. - Following the mutually agreed marketing schedule and activities. - Conduct daily progress...

**Customer Service and Administration** - Meet student enrollment targets by doing work that supports marketing activities including: telemarketing, making offers, promotions, canvassing, etc. - Carry out administrative activities that support marketing activities. - Following the mutually agreed marketing schedule and activities. - Conduct daily progress...

**Customer Service and Administration** - Meet student enrollment targets by doing work that supports marketing activities including: telemarketing, making offers, promotions, canvassing, etc. - Carry out administrative activities that support marketing activities. - Following the mutually agreed marketing schedule and activities. - Conduct daily progress...

**MANAGER, CUSTOMER SERVICE**: Our team in **South Jakarta** currently has an opening for a **Manager, Customer Service** **YOUR ROLE & RESPONSIBILITIES**: - Improve Customer Service Experience. - Engage with Customer and Facilitate Growth and Support Commercial Team. - Taking Ownership of customer issues and problem solver. - Issuing clear direction and...

**Customer Service and Administration** Job Description: - Meet student enrollment targets by doing work that supports marketing activities including: telemarketing, making offers, promotions, canvassing, etc. - Carry out administrative activities that support marketing activities. - Following the mutually agreed marketing schedule and activities. -...

Supervise and motivate staff to meet business objectives. - Manage operational and administrative tasks, including scheduling, budgeting, and reporting. - Implement strategies to enhance store performance and efficiency. - Ensure high standards of customer service and satisfaction. - Assist in developing and training team members to reach their full...

**Customer Service and Administration** Job Description: - Meet student enrollment targets by doing work that supports marketing activities including: telemarketing, making offers, promotions, canvassing, etc. - Carry out administrative activities that support marketing activities. - Following the mutually agreed marketing schedule and activities. -...