Kita Bar Service Manager

5 months ago

Jakarta, Indonesia Park Hyatt Jakarta Full time

Summary
- To assist in the building of an efficient team of associates by taking an active interest in their welfare, safety and development.
- To encourage associates to maintain good relationships with their colleagues and all other departments.
- To ensure that all associates report for duty punctually, wearing the correct uniform and name tag at all times. To ensure that they maintain a high standard of personal appearance and hygiene and adhere to the hotel and department’s grooming standards.
- To ensure that all associates provide a friendly, courteous and professional service at all times.
- To assist in the training of associates making sure that they have the skills necessary to perform their duties in the most productive way.
- To supervise associates within the department, making sure that the correct standards and methods of service are maintained as stated in the Departmental Operations Manual.
- To ensure that the Department's operational budget is strictly adhered to, that all costs are controlled and expenditures are properly approved.
- To read the hotel's Associate Handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety.
- To comply with local legislation and be conversant and act in accordance with any legal issues relating to your department.
- To respond to any changes in the department as dictated by the needs of the industry, company or hotel.
- To be flexible in your job function and perform any other reasonable duties and responsibilities which may be assigned to you, including redeployment to other departments/areas if required, in order to meet business demands and guest service needs.
- To attend training sessions and meetings as and when required.
- To conduct and/or contribute to regular Departmental Communication Meetings.
- To ensure rosters are posted and timesheets submitted on time.
- To ensure that all associates are treated fairly and consistently as outlined in their terms and conditions of employment, local legislation, and company/hotel policies and procedure.
- To support and uphold Hyatt’s corporate strategy and values in all interactions.
- To be flexible in your job function and perform any other reasonable duties and responsibilities which may be assigned to you, including redeployment to other departments/areas if required, in order to meet business demands and guest service needs.
- Implement food safety programs and procedures.
- Always practice safety in handling food.
- Performing personal and environmental hygiene in food and beverage business.
- Conducting Food Safety Training.
- Performing Personal and Environmental Hygiene in the Management of Food Business Services.

**Qualifications**:

- Indonesian Nationality with a degree in Hospitality or Business Management
- Has minimum 2 (Two) years experience in a similar position in 5 (five) stars International Hotel Chain
- Previous experience in Luxury Hotel or international experience are advantages
- Strong in leadership and business acumen
- Excellent English communication skills, strong guest service mindset and people management & development skills

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