Area General Manager

3 days ago


Jakarta, Jakarta, Indonesia i-Consultancy Pte Ltd Full time

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Operation Coordinator specializing in Technical Recruiting at i-Consultancy Pte Ltd

Job Summary:

The purpose of this position is to lead the day to day delivery of the assigned portfolio of accounts. This incorporates driving rapid sustainable growth, statutory compliance and governance, the management and development of staff (operational, sales, contract support and management), the continual development of our customer base and full operational responsibility of the assigned portfolio of accounts.

Key Responsibilities:

Strategic Planning and Review:

  • Identify and exploit strategic opportunities for portfolio development.
  • Drive increased turnover and profitability by expanding additional services and projects.
  • Ensure all contracts and tenders are renewed and optimized.
  • Take necessary actions to meet and improve revenue, operating profit, working capital, and booking targets.
  • Ensure exceptional service standards and customer relationships are maintained without compromising financial performance.

Operational Management:

  • Provide leadership with full responsibility for profit & loss, financial planning, cost reduction, and revenue growth.
  • Implement business policies and processes effectively across various accounts.
  • Ensure professional supplier management and arbitration of disputes.
  • Collaborate with procurement teams to maximize the use of preferred suppliers and secure performance-focused contracts.
  • Optimize staffing structures to maintain cost efficiency while delivering excellent service.

Business Development and Marketing:

  • Support the sales process through solutions development and client presentations.
  • Host client visits and contribute to the successful mobilization or demobilization of accounts.

Customer Relations:

  • Represent the company professionally to customers and the public.
  • Build and maintain high-level customer relationships.
  • Ensure excellent service levels are delivered and maintained consistently.
  • Maintain accessibility and responsiveness to client needs at all times.

Quality and Safety Management:

  • Continuously identify areas for improvement in operational performance.
  • Foster a culture of quality, innovation, and safety.
  • Ensure compliance with mandatory safety and quality procedures.
  • Proactively address safety trends and create interventions to protect employees and operations.

People Management:

  • Ensure teams have the necessary skills and motivation to perform effectively.
  • Be visible and accessible to employees, fostering a culture of engagement and support.
  • Conduct annual appraisals and ensure managers are trained in employee development.
  • Develop and implement robust succession planning strategies.
  • Promote a culture of reward and recognition.

Required Knowledge and Skills:

  • Exceptional communication skills, including the ability to analyze complex documents, write reports, and deliver impactful presentations.
  • Proven ability to motivate and negotiate with key stakeholders, clients, and top management.
  • Strong leadership capabilities, with a focus on strategic thinking, tactical execution, and client satisfaction.
  • Ability to handle conflict and crisis management effectively.
  • Experience in managing a fast-paced, high-growth environment.
  • Technical expertise in facilities management, building services, and project management is highly desirable.

Qualifications and Education:

  • Master's or Bachelor's degree in any field from a recognized institution.
  • Minimum of 10 years of experience in facilities management, building services, and projects.
  • Strong experience in the manufacturing, banking, logistics industry.
  • Industry knowledge and experience in Data Centers, Oil & Gas, or Infrastructure Services, a plus

Note: only shortlisted candidates will be contacted

Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Management, Strategy/Planning, and Business Development
  • Industries: Facilities Services, Investment Management, and Real Estate
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