Deputy General Manager

4 days ago


Jakarta, Jakarta, Indonesia Michael Page Full time
  • Fast paced working environment
  • Growing company

About Our Client

We are currently representing one of the most prestigious commercial development company in Jakarta's CBD Area.

Job Description

  • Oversee the daily operations of the building, ensuring that all aspects of property management, including maintenance, security, housekeeping, and tenant relations, are executed to the highest standards.
  • Manage and lead the technical and engineering teams, ensuring the seamless operation of building systems such as HVAC, electrical, plumbing, and other critical facilities.
  • Implement proactive maintenance schedules and manage reactive repairs to ensure the property is always in optimal condition.
  • Foster strong relationships with tenants, ensuring high satisfaction levels and prompt resolution of any issues or concerns.
  • Collaborate with tenants to understand and meet their facility needs, enhancing overall tenant experience and retention.
  • Act as a point of contact for tenants regarding building-related matters, ensuring responsiveness and professionalism in service delivery.
  • Collaborate with the GM to manage the operating budget and ensure that OPEX (operating expenses) are within the approved budget.
  • Monitor and control costs while maintaining high standards of service, ensuring cost efficiency in all operational areas.
  • Assist in preparing financial reports, forecasts, and budgets for the building's operations, ensuring financial targets are met.
  • Lead and manage building enhancement, renovation, or upgrade projects, ensuring they are completed on time, within budget, and to the required quality standards.
  • Oversee vendor and contractor relations, ensuring that external service providers meet expectations and compliance requirements.
  • Manage and mentor teams across key functions, including tenant relations, security, housekeeping, and technical operations, ensuring high levels of performance and efficiency.
  • Provide leadership in fostering a collaborative and high-performance team environment, while ensuring alignment with the company's operational objectives.
  • Ensure training and development opportunities are provided to team members to enhance their skills and career growth.
  • Ensure compliance with local regulations, safety standards, and internal policies.
  • Identify potential risks related to property management operations and implement measures to mitigate them.

The Successful Applicant

  • Bachelor's degree in Engineering (Mechanical, Electrical, Civil), Facilities Management, Real Estate, or a related field.
  • A minimum of 15 years of experience in property management, with at least 5 years in a leadership or senior management role, preferably in Grade A commercial office buildings.
  • Strong technical background in facilities management, with a focus on building systems and operations.
  • Experience in managing high-profile properties, particularly in the CBD or similar urban environments, and managing multinational corporate (MNC) tenants.
  • Strong leadership and team management skills, with the ability to motivate and develop a diverse team.
  • Excellent technical knowledge of building operations, including maintenance, security, and housekeeping.
  • Proficient in budget management, financial reporting, and cost control.
  • Fluent in Bahasa Indonesia and English (both written and spoken).

What's on Offer

  • Great career prospect
  • Competitive salary package and benefit
  • Dynamic working culture
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