Head of Operations Mama's Choice

3 days ago


Jakarta, Jakarta, Indonesia The Parentinc Full time

Mama's Choice, the leading natural, halal, and safe products for young Mamas and her families, currently seeks a talented individual to join as Head of Operations.

Part of The Parent Inc., an online media company with over 29 million active readers monthly, Mama's Choice is our venture into consumer products. With us, you'll get both the security of a mature start-up and the excitement of a new and fast-growing venture. Our mission is for mothers to have one less worry on their motherhood journey by providing them with a wide selection of products for mom and baby -- all backed with research, dermatologically tested and formulated with natural, non-toxic ingredients. Within only 2 years, we have launched over 60 products and extended our presence beyond Indonesia in 5 international markets.

Due to our period of growth, we are looking for a strong addition to our Supply Chain and Research team to oversee and optimize all operational activities for Mama's Choice. If you are a highly motivated and analytical individual who enjoys challenges and has keen interest to grow in the fast-paced consumer goods environment, this is the right opportunity for you

Responsibilities:

  • Develop and implement strategies to monitor and control operational costs across all functions.
  • Analyze data to identify inefficiencies and drive cost-saving initiatives.
  • Manage end-to-end export-import processes, ensuring compliance with local and international regulations.
  • Oversee warehouse operations and logistics and collaborate with logistics partners to optimize cross-border operations.
  • Manage relationships with all outsourcing vendors, ensuring quality and performance.
  • Ensure accurate and timely data provision to support operational decision-making.
  • Leverage technology to enhance visibility and control over operations.
  • Work closely with cross-functional teams, including marketing, sales, and production, to align operations with business goals.

Requirements:

  • 8-10 years of experience in operations, logistics, or supply chain management, preferably in the FMCG sector.
  • Strong understanding of cost management and operational efficiency.
  • Proven experience with warehouse management, cross-border logistics, and export-import processes.
  • Skilled in managing outsourcing vendors with a focus on quality and performance.
  • Strong analytical thinking, skilled in data-driven quantitative work, excellent ability to spot patterns and interpret data into actionable insights.
  • Familiarity with operational tech tools and systems for data analysis and process automation.
  • Team player who is able to work in a dynamic environment that requires own thinking, taking initiatives and problem-solving, equipped with strong communication skills and ability to manage multiple projects simultaneously.
  • Prior experience in multinational organizations, with an understanding of global operations and cross-cultural collaboration, is highly preferred.
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