Customer Service Manager

Monroe Consulting Indonesia is currently working with an international client, a growing Omnichannel Software solution, looking to onboard IT Service Desk Manager to join their dynamic team. Based in Jakarta, Indonesia, this position offers a unique opportunity to make a significant impact in the eCommerce and Retail sector. Roles and ResponsibilitiesGuide,...

Responsibilities:Perform high-quality on-site installation and commissioning (I&C) of equipment.Conduct scheduled preventive maintenance on-site and address emergency breakdowns as needed.Submit site visit reports (for service and commissioning) promptly, adhering to work instructions and customer specifications, and follow up on all agreed action...

Apply Lalamove - Customer Service Associate, Lalamove in Indonesia for 2 - 5 year of Experience on

Responsibilities:Perform high-quality on-site installation and commissioning (I&C) of equipment.Conduct scheduled preventive maintenance on-site and address emergency breakdowns as needed.Submit site visit reports (for service and commissioning) promptly, adhering to work instructions and customer specifications, and follow up on all agreed action...

- Sales team and client management- Target and KPI management - Communicate / negotiate with client - Customer support and Complaint handling- Other related tasks as assigned ・Sales manager experience in BtoC industry such as Hotel or service industry (Both BtoB and BtoC experience big plus) ・More than Conversational level English ・Stable mentality...

Multinational group: extensive resourcesActively expanding: high opportunity for growth About Our Client A multinational hospital group with more than 5 hospitals in Indonesia. The Assistant Medical Services Manager will report directly to the hospital unit's Medical Services Division Head. Job Description Staffing and Scheduling: Recruit, schedule, and...

Multinational group: extensive resourcesActively expanding: high opportunity for growth About Our Client A multinational hospital group with more than 5 hospitals in Indonesia. The Assistant Medical Services Manager will report directly to the hospital unit's Medical Services Division Head. Job Description Staffing and Scheduling: Recruit, schedule, and...

Job Responsibilities- Installation and getting the final acceptance from the customer- Maintenance of the installed base- Keep the demo equipment fully operational- Provide customer service for all instrumentation- Perform field service for installations and repair- Train customers on software and hardware of instrument- Perform upgrades, modification...

Apply Lalamove - Customer Service Associate, Lalamove in Indonesia for 2 - 5 year of Experience on TimesJobs.com

- Provide expert aftersales support for genset spare parts and related services.- Ensure timely and accurate processing of spare parts orders, replacements, and warranty claims.- Coordinate with the team to schedule and execute maintenance and repair services for clients. - Serve as the primary point of contact - Maintain regular communication with customers...

Scope of Responsibilities:Create and execute marketing strategies for each channel, including content creation, advertisement design, and target audience identification.Analyse competitors' offerings to understand their potential impact on our business performance.Assess competitor pricing strategies to ensure our market competitiveness.Coordinate with...

Job Responsibilities- Handle customer maintenance, quotations, and exceptions.- Responsible for daily follow up operation, cost application, customs clearance, delivery and receipt, bill confirmation and collection, data filing, etc.- Consultation on export and import business, SOP process optimization, complete the work with the port of...

High Exposure Well Known Company About Our Client Our client is a well known Water Treatment Chemical company. Job Description Develop and expand existing and new national accounts in the Downstream (Petrochemical and Refinery) sectorEnsure customer service delivery emphasizing the delivery of our clients' value propositionDesign and implement strategic...

High Exposure Well Known Company About Our Client Our client is a well known, multinational Chemical Treatment Chemical company. Job Description Develops profitable growth for the Mining sector across the assigned regionExecutes the sector business plan and strategic projectsDevelops, manages and executes operational processes for competitive business models...

- Establishment and implementation of the in-house personnel system,- Reward and punishment, establishment and implementation of the in-house training system,- Negotiations with educational institutions- Planning and executing in-house recreational events- Member and employee management (most of employee is male)- Other related tasks as assigned ・HRGA...

Remote Role High Exposure About Our Client Our client is a well known Coding & Marking Multinational Company - a global leader in the manufacturing of coding, printing and marking products. Job Description Promoting the value of our client's coding, marking and imaging products and services to the customers within the specified geographic territory with the...

Scope of Responsibilities:Create and execute marketing strategies for each channel, including content creation, advertisement design, and target audience identification.Analyse competitors' offerings to understand their potential impact on our business performance.Assess competitor pricing strategies to ensure our market competitiveness.Coordinate with...

High Exposure Well Known Company About Our Client Our client is a well known, multinational Chemical Treatment Chemical company. Job Description Develops profitable growth for the Mining sector across the assigned regionExecutes the sector business plan and strategic projectsDevelops, manages and executes operational processes for competitive business...

Job Responsibilities- Ensure all customs activities comply with regulations- Prepare and submit accurate documentation for customs- Maintain up to date knowledge of customs laws, and other related regulations- Liaise with parties to improve effectivity- Other responsibilities as neededNecessary Skill / Experience ・Fresh Graduate from top 5...

High Exposure Well Known Company About Our Client Our client is a well known Water Treatment Chemical company. Job Description Develop and expand existing and new national accounts in the Downstream (Petrochemical and Refinery) sectorEnsure customer service delivery emphasizing the delivery of our clients' value propositionDesign and implement strategic...