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Head of Supply Chain and Commercial Operation

2 months ago

Jakarta, Jakarta, Indonesia Monroe Consulting Group Full time
Supply Chain Management Director

Monroe Consulting Group Indonesia is recruiting a Supply Chain Management Director for a leading multinational company in the medical devices industry.

  • Key Responsibilities:
    • Design, implement, and oversee the entire Quote to Cash and Procure to Pay processes for Indonesia, managing everything from customer inquiries and sales order processing to final shipment delivery.
    • Collaborate with local commercial, finance, legal, and regulatory teams, along with regional and global supply chain and customer service teams, to develop and enhance the supply chain and customer service infrastructure.
    • Create and implement a strategic logistics and warehousing plan for Indonesia, addressing both immediate and future needs.
    • Work with local authorities to ensure customs clearance procedures are compliant with regulations.
    • Determine the necessary workforce and skills required to support the go-to-market strategy and build a team encompassing roles such as Customer Service, Planning, Procurement, Logistics, Distribution, and Trade Compliance.
    • Lead the annual business and cost planning process, including managing operating expenses, freight and duties, and headcount costs.
    • Develop and manage a comprehensive customer order backlog process, ensuring timely feedback, efficient order processing, and prompt delivery.
    • Work with the sales team to assess local inventory needs and implement local Sales and Operations Planning (S&OP) and planning procedures.
    • Oversee prudent inventory management practices, including managing Days of Supply (DOS), net dollars, excess and obsolete inventory.
    • Promote and lead initiatives to adopt Process Improvement (PPI) practices, focusing on streamlining and digitizing processes.
    • Ensure adherence to statutory, regulatory, and business-specific compliance requirements throughout the end-to-end supply chain operations.
    • Lead efforts to advance Quality, Safety, Environmental Health and Safety (EHS), and Cybersecurity initiatives.
    • Track, report, and improve key performance indicators, including Customer Allegiance Score, Inventory Fill Rates, Working Capital, DOS, and logistics and warehousing cost and productivity.
Qualifications:
  • 15 years or more of experience in supply chain management across various functions.
  • At least 5 years of experience in leading cross-functional teams.
  • Fluency in both English and Bahasa Indonesia.
  • Strong knowledge of Indonesian import and customs regulations.
  • Bachelor's degree in supply chain management, Business Administration, or a related field.
  • Certifications such as APICS, CFPIM, CSCP, or PMP are advantageous.
  • Experience in life sciences, biotechnology, or pharmaceuticals, especially with medical devices, cold chain management, and handling dangerous goods.
  • Proven experience in deploying and optimizing Quote to Cash and Procure to Pay processes.
  • Demonstrated success in managing demand and supply planning processes within an S&OP framework.
  • Effective in sourcing and managing 3PL providers while staying within budget constraints.
  • Technologically adept, with required experience working with SAP systems, preferably S4/HANA.
  • Energetic with a strong ability to thrive in a dynamic, fast-paced environment.
  • Skilled at analysing complex situations and developing strategies for both short-term and long-term goals.