production support

About the role:Daily checking of Ticketing system and responding for reaching SLA.Conduct troubleshooting root cause analysis, and implement corrective/preventive measures during and after each incident.Write incident reportsDo periodic monitoring of the dashboard related to the product.Do monitoring of production alerts.Collaborate with the engineering...

We are looking for a highly motivated individual with good communication skills and prior experience in the Product Management team to be our Product Technical Support. This incumbent will work in close collaboration with Product Managers and the Engineering Team to monitor, maintain, and support every product feature developed in the system so that the team...

We are looking for a highly motivated individual with good communication skills and prior experience in the Product Management team to be our Product Technical Support. This incumbent will work in close collaboration with Product Managers and the Engineering Team to monitor, maintain, and support every product feature developed in the system so that the team...

We are looking for a highly motivated individual with good communication skills and prior experience in the Product Management team to be our Product Technical Support. This incumbent will work in close collaboration with Product Managers and the Engineering Team to monitor, maintain, and support every product feature developed in the system so that the team...

Hardware storageFamiliar with NetApp, Synology, NAS conceptRequirements:Bachelor’s degree in IT, Computer Science, or related fieldMinimum 3 years of experience (preferably in banking or financial services)Unlock job insightsAs an enterprise solution provider company, offers the best solution as well as competitive products and services pricing for your...

🚀 Job Opportunity: Product Support at StickEarnAbout StickEarnStickEarn is an advertising technology company on a mission to transform Out-of-Home (OOH) advertising through technology, data, and creativity. We empower brands, agencies, and media owners to create impactful advertising experiences across Indonesia.As a Product Support, you will play a key...

Role PurposeTo manage import-export operations, customs compliance, and regulatory licensing activities while ensuring timely material movement, regulatory adherence, and uninterrupted supply chain operations in support of the company's manufacturing and business objectives.Role Description1. Import/Export & Regulatory ComplianceManage import/export permits...

    Job Descriptions Bertanggungjawab memberikan usulan teknis dari suatu produk (yang ditugaskan) utk menghasilkan solusi sistem informasi dalam pra penjualan, implementasi dan manajemen proyek pada corporate account maupun non corporate account dengan bantuan yg minimal dari direct manager. Bersama tim penjualan mengembangkan dan mengimplementasikan...

DescriptionStarted as a WhatsApp team inbox in 2020, Wati has evolved into an AI-powered customer engagement platform that goes beyond a single channel. Designed for businesses that sell, support, and grow through conversations, Wati observes customer intent in real time, decides the next best revenue action, and executes it across marketing, sales, and...

Talent Insider is an upcoming HR Consultancy Service, founded in 2021. Our clients have been some of the leading brands in Indonesia, and this service continues to expand. Registered in Singapore & Indonesia, we can assist with your growth plans and strategies, and continue to expand our regional presence with strong regional partners to assist our client...

Job PurposeSupport procurement and payment administration activities by ensuring accurate documentation, timely coordination, and compliance with company procedures.Job ResponsibilitiesProcurement Administration: Support PR, PO, quotation, and vendor-related document processing while ensuring completeness and accuracy.Payment Administration: Coordinate...

Kredivo is hiring a Product Support in our Indonesia Office who will maintain the quality, stability, and performance of our core product features. This position will report to the Product Head and will be accountable for product issue management, bug prioritization, and smooth operational execution. In this role, you will also be responsible for logging,...

Provide technical consultation and explain product operation, maintenance procedures, and best practices to customers.Conduct customer site visits to inspect, evaluate, troubleshoot, and support industrial products including inverters, PLC systems, and related equipment.Configure and provide technical support for inverter and PLC applications based on...

Troubleshooting: Solve daily technical issues and perform root cause analysis.Documentation: Maintain FAQs, \"How-to-Solve\" guides, and Escalation Documents.Strategic Analysis: Draft Initiative Documents for recurring issues and manage workflow visualizations (User Stories, Mind Maps). 2.Priority Client Review Monitoring: Conduct regular checks and...

Tada is a B2B2C loyalty and rewards platform that helps businesses improve channel partner, customer, and employee retention, build loyalty, and drive growth. Founded in 2012, Tada offers unified solutions that create engaging and rewarding experiences.As an Indonesian SaaS company with a global footprint, Tada has assisted 400+ local and international...

Position Purpose • Responsible for managing BNPP Indonesia applications, both for local and regional applications to ensure all applications are well. • Responsible to ensure the continuity of local applications • As part of IT project, responsible to participate on the requirement, design, test and support of local and regional application. •...

IT Operations / Production Support (L1+)Kami membuka kesempatan bagi profesional IT untuk bergabung dalam tim operasional yang menangani aplikasi transaksional skala nasional dengan kebutuhan high availability, monitoring 24/7 dan pemrosesan transaksi real-timePosisi ini berperan penting dalam memastikan sistem berjalan stabil dengan menangani insiden...

Tugas & Tanggungjawab • Menerjemahkan desain 3D dari tim Designer menjadi gambar kerja 2D yang lengkap, mencakup denah, tampak, potongan, detail sambungan, dimensi, dan skala, sehingga dapat langsung dikerjakan oleh workshop tanpa memerlukan tafsir tambahan. • Memastikan setiap gambar kerja mencantumkan spesifikasi material, finishing, dan metode...

Memimpin dan mengelola Unit, Mekanik, dan Gudang untuk memastikan operasional berjalan optimal Menetapkan dan mengawasi target, standar kerja, serta KPI Product Support. Mengelola kesiapan unit, maintenance, spare part, dan inventory untuk mendukung kebutuhan operasional dan customer. Mengambil keputusan dan menyelesaikan kendala operasional maupun teknis...

Started as a WhatsApp team inbox in 2020, Wati has evolved into an AI-powered customer engagement platform that goes beyond a single channel. Designed for businesses that sell, support, and grow through conversations, Wati observes customer intent in real time, decides the next best revenue action, and executes it across marketing, sales, and support — on...