technical support

DESKRIPSI PEKERJAANFull WFO - Kapuk, Jakarta UtaraMemastikan seluruh issue teknis ditangani sesuai SLA dan standar layanan.Menangani eskalasi teknis, incident management, dan problem resolution.Melakukan monitoring sistem, analisis log, serta root cause analysis untuk issue berulang.Menyusun dan mengembangkan SOP, workflow support, serta knowledge...

Resolving IT support requests from employeesGathering and analyzing data to diagnose problems with computer systemsChanging configurations, settings and permissions to fix computer issuesInstalling new software and hardware drivers and updating existing ones as neededGenerate and updating employees on the status of their service requestsLogging all service...

Job Descriptions : Resolve technical issues in a timely manner using available resources within the companyCreate and maintain tips and tricks solutions for online database and web siteTaking ownership of customer issues reported and seeing problems through to resolutionResearching, diagnosing, troubleshooting and identifying solutions to resolve system...

About igloo igloo is a global leader in large-scale smart access management solutions for homes and cities. We provide an end-to-end hardware and software solution giving property managers, operators, and tenants seamless, secure, and connected access experiences. With a strong presence in 5,000+ enterprise customers and 80+ distributors worldwide, we’re...

Deskripsi PerusahaanMcEasy, a transportation management solution to simplify complex logistics operations.Uraian PekerjaanMenangani dan menganalisis permasalahan perangkat hardware dan GPS yang dilaporkan melalui Customer Service Channel.Melakukan diagnosa jarak jauh (remote troubleshooting) menggunakan tools internal untuk mengidentifikasi kerusakan atau...

Responsibilities:- Assisting with product implementation, demos, and training sessions on cloud-based platforms (e.g., Zoho).- Providing support through email and chat for technical inquiries and issue resolution.- Diagnosing and resolving basic application/platform issues with guidance from senior team members.- Analyzing user needs and assisting in...

About The Role We are SmartCyber, member of Cybertrend, one of the leader data science consultants in Indonesia. At CYBERTREND, we believe that every company can unlock its full execution capacity – and for that we need you as a TECHNICAL SUPPORT. We are looking for a seasoned, hardworking, smart and overachieving Data Analytics, Data Science & Management...

**Qualifications**: - Bachelor’s degree in Computer Science, Information Technology, or a related field (Fresh graduate are welcome to apply). - Strong interest in IT infrastructure support and management. - Basic knowledge of networking protocols, server management, virtualization, and cloud services. **Responsibilities**: - Assist in configuring and...

Job opportunity for Technical Support at Arobs Solutions Indonesia (Track GPS) in KOTA ADM. JAKARTA BARAT, DKI JAKARTA, Indonesia.ResponsibilitiesProvide training to clients on GPS devices and applications.Configure and test devices prior to installation.Handle technical complaints and perform troubleshooting remotely or on-site.Coordinate with the field...

**Kualifikasi**: - Pendidikan D3/S1 Mechanical/Electrical Engineer - Pengalaman di lapangan mínimal 3 tahun **Spesifik Skill**: - Mampu me-manage vendor/subcont, melakukan supervisi dan memiliki management skill yang baik - Menguasai jenis-jenis material khususnya dalam proyek - Memiliki jiwa leadership - Mengerti dan pengalaman akan ducting, piping,...

Memastikan seluruh issue teknis ditangani sesuai SLA dan standar layanan.Menangani eskalasi teknis, incident management, dan problem resolution.Melakukan monitoring sistem, analisis log, serta root cause analysis untuk issue berulang.Menyusun dan mengembangkan SOP, workflow support, serta knowledge base.DESKRIPSI PEKERJAANFull WFO - Kapuk, Jakarta...

Description Are You Dedicated solutions-focused Compasionate! contributes to manage, maintain, and repair technical related systems in general for Super App. The main responsibilities include diagnosing and repairing faults, resolving network issues, and installing and configuring hardware and software. This role has to be able to communicate to users...

1. QC kegiatan tim di lapangan 2. Kunjungan ke lapangan 3. Monitoring & evaluasi pencapaian KPI tim Kualifikasi: 1. Min. S1 pertanian/agriculture 2. Pria 3. Menguasai Ms. Excel 4. Bersedia berpindah-pindah tempat untuk kunjungan 5. Memiliki pengalaman di bidang sales (bidang pestisida diutamakan) 6. Memiliki SIM A/C aktif Work Location: Hybrid...

Resolve technical issues in a timely manner using available resources within the companyCreate and maintain tips and tricks solutions for online database and web siteTaking ownership of customer issues reported and seeing problems through to resolutionResearching, diagnosing, troubleshooting and identifying solutions to resolve system issuesTalk clients...

IBMC stands as a prominent Business Management Consulting Company in Indonesia, dedicated to propelling business achievements. We offer a comprehensive range of services tailored to meet the diverse needs of both local and international businesses. This role will be managed directly under IBMC to support our client based in Bali within the SaaS and IT...

OverviewWe are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for Tech/Application Support Manager to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and...

Gambaran Umum Pekerjaan Kami dari PT Mitra Kabel Indonesia (MKI Group) sedang mencari Asisten Manager Technical Support yang handal dan berdedikasi untuk mendukung operasi teknis bisnis kami di Surabaya, Jawa Timur. Dalam peran ini, Anda akan menjadi bagian integral dari tim teknis kami, memastikan kelangsungan operasi dan kepuasan pelanggan melalui dukungan...

About Us We’ve got an incredible brand — now we’re busy creating the legend behind it. At hosting.com, we’ve set out to redefine the new standard for what web hosting should be — one that is authentically human, deeply trusted, and built on shared success. Our aim and promise is bold: to become the world’s most trusted hosting company. If...

About Us We've got an incredible brand — now we're busy creating the legend behind it. At hosting.com, we've set out to redefine the new standard for what web hosting should be — one that is authentically human, deeply trusted, and built on shared success. Our aim and promise is bold: to become the world's most trusted hosting company. If you're eager...

Job SummaryWe are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for Tech/Application Support Manager to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and...