technical support

Job Descriptions : Resolve technical issues in a timely manner using available resources within the companyCreate and maintain tips and tricks solutions for online database and web siteTaking ownership of customer issues reported and seeing problems through to resolutionResearching, diagnosing, troubleshooting and identifying solutions to resolve system...

About igloo igloo is a global leader in large-scale smart access management solutions for homes and cities. We provide an end-to-end hardware and software solution giving property managers, operators, and tenants seamless, secure, and connected access experiences. With a strong presence in 5,000+ enterprise customers and 80+ distributors worldwide, we’re...

Deskripsi PerusahaanMcEasy, a transportation management solution to simplify complex logistics operations.Uraian PekerjaanMenangani dan menganalisis permasalahan perangkat hardware dan GPS yang dilaporkan melalui Customer Service Channel.Melakukan diagnosa jarak jauh (remote troubleshooting) menggunakan tools internal untuk mengidentifikasi kerusakan atau...

Responsibilities:- Assisting with product implementation, demos, and training sessions on cloud-based platforms (e.g., Zoho).- Providing support through email and chat for technical inquiries and issue resolution.- Diagnosing and resolving basic application/platform issues with guidance from senior team members.- Analyzing user needs and assisting in...

Job DescriptionHas good interpersonal relationship, communication skill & services oriented.Able to work indenpedently or as a team.Responsibility for Possess excellent network and PC environment troubleshooting/isolation skills.Maintains relationship with our Customers and Suppliers.Consistency delivers high quality service to our customers.QualificationAge...

Memiliki pemahaman dan kemampuan melakukan instalasi, commissioning, troubleshooting, dan maintenance mesin serta sistem kelistrikan.Memahami mesin coding & marking (TIJ (Thermal Inkjet), CIJ (Continuous Inkjet), dan Laser Marking) , mesin labeling dan mesin packaging packaging ( Carton Sealer, Carton Erector, dan Wrapping Machine)Memiliki kemampuan membaca...

DESKRIPSI PEKERJAANFull WFO - Kapuk, Jakarta UtaraMemastikan seluruh issue teknis ditangani sesuai SLA dan standar layanan.Menangani eskalasi teknis, incident management, dan problem resolution.Melakukan monitoring sistem, analisis log, serta root cause analysis untuk issue berulang.Menyusun dan mengembangkan SOP, workflow support, serta knowledge...

Resolving IT support requests from employeesGathering and analyzing data to diagnose problems with computer systemsChanging configurations, settings and permissions to fix computer issuesInstalling new software and hardware drivers and updating existing ones as neededGenerate and updating employees on the status of their service requestsLogging all service...

About The Role We are SmartCyber, member of Cybertrend, one of the leader data science consultants in Indonesia. At CYBERTREND, we believe that every company can unlock its full execution capacity – and for that we need you as a TECHNICAL SUPPORT. We are looking for a seasoned, hardworking, smart and overachieving Data Analytics, Data Science & Management...

Job opportunity for Technical Support at Arobs Solutions Indonesia (Track GPS) in KOTA ADM. JAKARTA BARAT, DKI JAKARTA, Indonesia.ResponsibilitiesProvide training to clients on GPS devices and applications.Configure and test devices prior to installation.Handle technical complaints and perform troubleshooting remotely or on-site.Coordinate with the field...

Job SummaryWe are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for Tech/Application Support Manager to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and...

Documents required when submitting a CV: 1. Curriculum Vitae (CV) (*mandatory) 2. Diploma (*mandatory) 3. Academic Transcript (*mandatory) 4. Interview Result (*optional) 5. Psychotest Result (*optional) 6. Medical Check-Up (MCU) Result (*optional) Tim Dev CORE 1. Menganalisa kebutuhan integrasi Core System 2. Melakukan monitoring dan Dokumentasi terhadap...

About the Job Toplent helps companies scale faster by connecting them with exceptional remote professionals from SEA, LATAM, and South Africa. We are currently collaborating with a client who is looking for a detail-oriented and customer-focused Technical Support Specialist to join their team on a full-time remote basis. Responsibilities: 💻 Provide...

Our Vision is to be the preferred talent partner in Asia to accurately identify and integrate high potential talents for our clients and accomplish our candidates' career success. Over the years, we have innovated and improved how we identify and assess talents to deliver our clients' successful talent strategies.Our client has established itself as a...

DescriptionIBMC stands as a prominent Business Management Consulting Company in Indonesia, dedicated to propelling business achievements. We offer a comprehensive range of services tailored to meet the diverse needs of both local and international businesses. This role will be managed directly under IBMC to support our client based in Bali within the...

JD : Mandatory domisili Jabodetabek dan untuk yg diluar kota, mandatory bersedia relokasi ke Jakarta. Mandatory : S1 - Fresh Graduate/ IT Staff memiliki Sertifikasi Sistem Operasi Windows (nilai tambah) Minimal 2 Tahun Non Teknis: Bertanggung Jawab Aktif mencari informasi Mampu berkoordinasi yang baik dengan user Mampu berkoordinasi yang dengan pihak...

As a Technical Support Engineer, you will play a key role in supporting product applications, commissioning activities, troubleshooting, and technical project execution. You will work closely with sales, business development, customers, and internal engineering teams to ensure products perform effectively and customer requirements are successfully met.A day...

Responsibilities Mendukung kebutuhan terkait pemantauan, implementasi dan operational IT pada cabang dan HO, berupa kesiapan dan kualitas link jaringan provider, hardware PC/Laptop, Printer dan Software. Melakukan troubleshoot dan eskalasi baik ke pihak internal maupun eksternal terkait kendala operasional cabang HO pada perangkat keras dan Operating...

Overview Posisi ini bertanggung jawab mengisi form maintenance secara lengkap dan menyusun bukti tes transaksi untuk diberikan kepada Admin Support. Responsibilities Melakukan pengisian form maintenance secara lengkap. Menyusun bukti tes transaksi. Menyerahkan dokumen tersebut kepada Admin Support. Qualifications Pendidikan minimal SMK/SMU. Memiliki motor...

Overview Melakukan pengisian form maintenance secara lengkap, menyusun bukti tes transaksi, untuk diberikan kepada Admin Support. Location Padang Serai, Kampung Melayu, Kota Bengkulu, Bengkulu, Indonesia. Employment Type Full-time. Compensation Kisaran gaji yang ditawarkan adalah IDR 3,000,000 – 3,100,000, tergantung pengalaman dan...