technical support

Resolve technical issues in a timely manner using available resources within the companyCreate and maintain tips and tricks solutions for online database and web siteTaking ownership of customer issues reported and seeing problems through to resolutionResearching, diagnosing, troubleshooting and identifying solutions to resolve system issuesTalk clients...

- Pendidikan minimal SMK/D3 Teknik Elektro, Elektronika, Mekatronika, atau bidang terkait.- Memiliki pengalaman sebagai teknisi electrical/electronics/automation menjadi nilai tambah.- Memiliki pengalaman dengan automatic door, access control, smart home atau IoT system menjadi nilai tambah.- Mampu membaca wiring diagram dan electrical schematic.- Mampu...

As a Technical Support, your mission is to offering structured, most professional and timely technical support to the FSE's, Backoffice, service operations, customers, dealers/distributors and regions. You will report to National Technical SupportManager.You willContinuously follow up and analysis of the local product quality Take care of a proactive failure...

Dapat melakukan instalasi dan configurasi komputer desktop MS Windows, MS Office, dan antivirus.Paham konfigurasi Mikrotik (Setting IP LAN/WAN, DNS, DHCP, NAT, Firewall, Queue, dll)Bisa melakukan instalasi cable FO dan UTP di gedung apartment/hotel/mallKualifikasi mana yang kamu miliki?Apakah kamu sudah menyelesaikan ijazah sekolah menengah atas Indonesia?...

Bachelor's degree in Geophysical, Geological, or Petroleum Engineering. Minimum 1 year of experience in a similar role. Strong proficiency in oil and gas industry software (e.g., AspenTech, KAPPA). Proven software troubleshooting skills. Responsibilities Provide technical support for software solutions. Assist the sales team in delivering technical product...

Menjadi onsite teknis yang ditugaskan ke lokasi pelanggan untuk melakukan penanganan gangguan.Dapat mengoperasikan komputer/laptop.Melakukan pemecahan masalah jaringan fiber optic pelanggan yang bermasalah.Memunyai dasar pengetahuan tentang perangkat-perangkat jaringan.Mengerti dasar-dasar jaringan komputer.Membuat laporan dokumentasi teknis setelah...

We are looking for a Technical Support person who is detail-oriented, technically curious, and able to understand product specifications, applications, and installation requirements. Responsibilities: Provide technical information and product guidance to customers and Sales. Understand product specifications, functions, applications, and installation...

Requirements: Memiliki SIM A / SIM C Your application will include the following questions: What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have in a Technical Support Role? Chemicals & Plastics Manufacturing 101-1,000 employees A dream was started in March 1970, a...

PT Transaksi Monitor Digital membuka kesempatan untuk posisi Technical Support.Memberikan dukungan teknis terkait kebutuhan operasional perusahaan.Membantu menangani dan menyelesaikan kendala teknis yang dihadapi pengguna.Lebih disukai berdomisili di TernateMinimal pendidikan SMA/SMK, diutamakan dari jurusan Informatika, Teknik Komputer, Sistem Informasi,...

Handle technical inquiries and product-related issues from consumers.Perform troubleshooting and identify potential solutions for product-related problems.Provide appropriate solutions and product usage guidance to consumers.Coordinate with relevant teams, such as Product, Engineering, Quality, After-Sales, and Service Center teams.Analyze and elevate...

Menjadi onsite teknis yang ditugaskan ke lokasi pelanggan untuk melakukan penanganan gangguan.Dapat mengoperasikan komputer/laptop.Melakukan pemecahan masalah jaringan fiber optic pelanggan yang bermasalah.Memunyai dasar pengetahuan tentang perangkat-perangkat jaringan.Mengerti dasar-dasar jaringan komputer.Membuat laporan dokumentasi teknis setelah...

Uraian PekerjaanMenangani dan menganalisis permasalahan perangkat hardware dan GPS yang dilaporkan melalui Customer Service Channel.Melakukan diagnosa jarak jauh (remote troubleshooting) menggunakan tools internal untuk mengidentifikasi kerusakan atau ketidaksesuaian sistem.Berkomunikasi langsung dengan pelanggan untuk mengumpulkan informasi teknis, serta...

Job DescriptionHas good interpersonal relationship, communication skill & services oriented.Able to work indenpedently or as a team.Responsibility for Possess excellent network and PC environment troubleshooting/isolation skills.Maintains relationship with our Customers and Suppliers.Consistency delivers high quality service to our customers.QualificationAge...

Support request User ITsoftware dan HardwareSetup Karyawan Baru dan CekIT clearance user resignBertanggung jawab untuk memberikan dukunganteknis IT kepada user terkait software dan hardware, memastikan perangkat danaplikasi berfungsi optimal, mengelola lisensi dan aset IT, melakukan setup danclearance IT karyawan, serta mengadministrasikan biaya operasional...

Resolving IT support requests from employeesGathering and analyzing data to diagnose problems with computer systemsChanging configurations, settings and permissions to fix computer issuesInstalling new software and hardware drivers and updating existing ones as neededGenerate and updating employees on the status of their service requestsLogging all service...

Provide first-level technical support to users by handling IT-related inquiries, incidents, and service requests.Troubleshoot hardware, software, application, network, and user-access issues and provide appropriate solutions.Receive, record, prioritize, and monitor user issues through a ticketing system until resolution.Perform basic troubleshooting and...

Our client is seeking a skilled Technical Support Representative to join their team in Depok. You will be responsible for providing first‑level technical assistance to end‑users, troubleshooting issues related to hardware, software, and network connectivity. This role is critical in ensuring the seamless operation of our IT systems and supporting...

IBMC stands as a prominent Business Management Consulting Company in Indonesia, dedicated to propelling business achievements. We offer a comprehensive range of services tailored to meet the diverse needs of both local and international businesses. This role will be managed directly under IBMC to support our client based in Bali within the SaaS and IT...

Provide technical support to customers regarding the selection and use of lubricants. Analyze lubrication needs based on machine type, operating conditions, workload, and work environment. Conduct inspections and monitoring of lubricant conditions and lubrication systems in the field. Perform oil analysis to determine lubricant condition and detect...

About PayJoyPayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system. Through PayJoy's point-of-sale financing and card...