technical support

Your role As a Technical Support, your mission is to offering structured, most professional and timely technical support to the FSE's, Backoffice, service operations, customers, dealers/distributors and regions. You will report to National Technical Support Manager. You will Continuously follow up and analysis of the local product quality Take care of a...

Job Descriptions : Resolve technical issues in a timely manner using available resources within the companyCreate and maintain tips and tricks solutions for online database and web siteTaking ownership of customer issues reported and seeing problems through to resolutionResearching, diagnosing, troubleshooting and identifying solutions to resolve system...

About igloo igloo is a global leader in large-scale smart access management solutions for homes and cities. We provide an end-to-end hardware and software solution giving property managers, operators, and tenants seamless, secure, and connected access experiences. With a strong presence in 5,000+ enterprise customers and 80+ distributors worldwide, we’re...

Deskripsi PerusahaanMcEasy, a transportation management solution to simplify complex logistics operations.Uraian PekerjaanMenangani dan menganalisis permasalahan perangkat hardware dan GPS yang dilaporkan melalui Customer Service Channel.Melakukan diagnosa jarak jauh (remote troubleshooting) menggunakan tools internal untuk mengidentifikasi kerusakan atau...

Responsibilities:- Assisting with product implementation, demos, and training sessions on cloud-based platforms (e.g., Zoho).- Providing support through email and chat for technical inquiries and issue resolution.- Diagnosing and resolving basic application/platform issues with guidance from senior team members.- Analyzing user needs and assisting in...

**Tanggung Jawab**: - Melakukan instalasi, konfigurasi, dan maintenance perangkat komputer, laptop, dan jaringan. - Menangani troubleshooting hardware, software, dan jaringan secara langsung maupun remote. - Memberikan dukungan teknis kepada user terkait permasalahan IT. - Melakukan monitoring sistem dan memastikan seluruh perangkat berjalan dengan baik. -...

Requirement: - Bachelor degree in Computer Engineering or other related fields - Experience reuired: Cisco routing switching, NGFW, security endpoint - Have valid PCNSE certification - Min. 3 years of relevant experience in IT consulting, enterprise end-user or other similar industry. - Willing to be placed in customers’ sites in Jakarta or other areas. -...

Usia < 35 tahun - Pendidikan minimum S1 - Berpengalaman dan memiliki pengetahuan mendalam mengenai deployment dan manajemen laptop/PC - Berpengalaman dan memiliki pengetahuan mendalam mengenai operating systems (Microsoft, Linux, Mac dll) - Mempunyai kemampuan untuk menjalankan project, melakukan analisa, eksekusi dan reporting - Dapat bekerja mandiri...

Resolve technical issues in a timely manner using available resources within the companyCreate and maintain tips and tricks solutions for online database and web siteTaking ownership of customer issues reported and seeing problems through to resolutionResearching, diagnosing, troubleshooting and identifying solutions to resolve system issuesTalk clients...

We are looking for a dedicated and detail-oriented Technical Support to join our team at Tamtech International. In this role, you will be responsible for ensuring the smooth operation of our Hospital Management System (SIM-RS) by providing remote assistance to clients, troubleshooting technical and functional issues. You will collaborate closely with...

Identifying hardware and software solutions; Troubleshooting technical issues and repairing faults; Resolving network issues and configuring hardware and software; Ability to prioritize and manage several milestones and projects efficiently; A bachelor's degree in computer science or related technology field is preferred. SMK Jaringan are welcome to...

Maintenance Services: - Pemeliharaan Hardware, Software, Infrastructure, Office 365 - Melakukan Health Check Routine atas hardware, melakukan optimisasi hardware dan perbaikan simple atas hardware yang bermasalah - Berkoordinasi dengan pihak ke-3 untuk perbaikan apabila terjadi masalah yang harus diselesaikan / direparasi oleh vendor - Memelihara dan...

Uraian PekerjaanMenangani dan menganalisis permasalahan perangkat hardware dan GPS yang dilaporkan melalui Customer Service Channel.Melakukan diagnosa jarak jauh (remote troubleshooting) menggunakan tools internal untuk mengidentifikasi kerusakan atau ketidaksesuaian sistem.Berkomunikasi langsung dengan pelanggan untuk mengumpulkan informasi teknis, serta...

Job DescriptionHas good interpersonal relationship, communication skill & services oriented.Able to work indenpedently or as a team.Responsibility for Possess excellent network and PC environment troubleshooting/isolation skills.Maintains relationship with our Customers and Suppliers.Consistency delivers high quality service to our customers.QualificationAge...

**Requirements**: **Mandatory**: 1. Graduated from Information Technology / Electrical Engineering / Industrial Engineering. 2. Able to communicate with key-user in technical perspectives. 3. Have a good logical thinking and problem-solving skill. 4. Good in Object Oriented Programming / Functional Programming. 5. Good in Technical Documentation. 6....

DESKRIPSI PEKERJAANFull WFO - Kapuk, Jakarta UtaraMemastikan seluruh issue teknis ditangani sesuai SLA dan standar layanan.Menangani eskalasi teknis, incident management, dan problem resolution.Melakukan monitoring sistem, analisis log, serta root cause analysis untuk issue berulang.Menyusun dan mengembangkan SOP, workflow support, serta knowledge...

TP Indonesia looking for Technical Support position (can join IMMEDIATELY) RDTX Square, South Jakarta (Onsite Working Arrangement) Act as the technical subject matter expert for external-facing teams. Handling customer's problems and issues regarding ads manager, related to the JSON, Rest API, SQL, Problem solving Serve as the first point of contact for...

Resolving IT support requests from employeesGathering and analyzing data to diagnose problems with computer systemsChanging configurations, settings and permissions to fix computer issuesInstalling new software and hardware drivers and updating existing ones as neededGenerate and updating employees on the status of their service requestsLogging all service...

Job SummaryWe are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for Tech/Application Support Manager to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and...

Documents required when submitting a CV: 1. Curriculum Vitae (CV) (*mandatory) 2. Diploma (*mandatory) 3. Academic Transcript (*mandatory) 4. Interview Result (*optional) 5. Psychotest Result (*optional) 6. Medical Check-Up (MCU) Result (*optional) Tim Dev CORE 1. Menganalisa kebutuhan integrasi Core System 2. Melakukan monitoring dan Dokumentasi terhadap...