technical support

Company Overview: Started in 1996 but was officially established in 1999 as the company we know today, PT Internet Madju Abad Milenindo, better known by our brand "GlobalXtreme". Is a company focusing on fiber-optic-based fixed Internet services and solutions. Job Description: Menangani dan troubleshooting permasalahan local network, internet, dan...

ABOUT IGLOO Igloo is a smart access control operating system built for multifamily, single family, and unmanned rental operations. We provide an end-to-end hardware and software solution giving property managers, operators, and tenants seamless, secure, and connected access experiences. We operate globally with footprints in the US, EU and APAC. THE...

Location: Remote (U.S. or Canada) Department: Support Employment Type: Full-Time Reports To: Director, Technical Support Travel: Minimal (

Job Descriptions : Resolve technical issues in a timely manner using available resources within the companyCreate and maintain tips and tricks solutions for online database and web siteTaking ownership of customer issues reported and seeing problems through to resolutionResearching, diagnosing, troubleshooting and identifying solutions to resolve system...

About igloo igloo is a global leader in large-scale smart access management solutions for homes and cities. We provide an end-to-end hardware and software solution giving property managers, operators, and tenants seamless, secure, and connected access experiences. With a strong presence in 5,000+ enterprise customers and 80+ distributors worldwide, we’re...

Deskripsi PerusahaanMcEasy, a transportation management solution to simplify complex logistics operations.Uraian PekerjaanMenangani dan menganalisis permasalahan perangkat hardware dan GPS yang dilaporkan melalui Customer Service Channel.Melakukan diagnosa jarak jauh (remote troubleshooting) menggunakan tools internal untuk mengidentifikasi kerusakan atau...

Responsibilities:- Assisting with product implementation, demos, and training sessions on cloud-based platforms (e.g., Zoho).- Providing support through email and chat for technical inquiries and issue resolution.- Diagnosing and resolving basic application/platform issues with guidance from senior team members.- Analyzing user needs and assisting in...

DESKRIPSI PEKERJAAN Full WFO - Kapuk, Jakarta Utara Memastikan seluruh issue teknis ditangani sesuai SLA dan standar layanan. Menangani eskalasi teknis, incident management, dan problem resolution. Melakukan monitoring sistem, analisis log, serta root cause analysis untuk issue berulang. Menyusun dan mengembangkan SOP, workflow...

Location: Remote (U.S. or Canada) Department: Support Employment Type: Full-Time Reports To: Director, Technical Support Travel: Minimal (

Hi, we’re Influx! We’re a growing and profitable startup providing customer support for brands and tech companies on demand, 24/7, every day of the year. To achieve this, our operation includes agents and managers working around the globe. Our head office is in Australia, and we currently have more than 1000+ people around the world. About the role: We...

Tugas & Tanggungjawab Menerjemahkan desain 3D dari tim Designer menjadi gambar kerja 2D yang lengkap, mencakup denah, tampak, potongan, detail sambungan, dimensi, dan skala, sehingga dapat langsung dikerjakan oleh workshop tanpa memerlukan tafsir tambahan. Memastikan setiap gambar kerja mencantumkan spesifikasi material, finishing, dan metode pemasangan,...

Description Provide technical support related to smartphone products. Handle customer inquiries and technical issues. Provide hardware and software troubleshooting support for smartphones Guide customers on product usage and features. Escalate issues that require further technical assistance. Ensure issue resolution is delivered...

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and...

Job SummaryWe are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for Tech/Application Support Manager to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and...

Documents required when submitting a CV: 1. Curriculum Vitae (CV) (*mandatory) 2. Diploma (*mandatory) 3. Academic Transcript (*mandatory) 4. Interview Result (*optional) 5. Psychotest Result (*optional) 6. Medical Check-Up (MCU) Result (*optional) Tim Dev CORE 1. Menganalisa kebutuhan integrasi Core System 2. Melakukan monitoring dan Dokumentasi terhadap...

About the Job Toplent helps companies scale faster by connecting them with exceptional remote professionals from SEA, LATAM, and South Africa. We are currently collaborating with a client who is looking for a detail-oriented and customer-focused Technical Support Specialist to join their team on a full-time remote basis. Responsibilities: 💻 Provide...

Our Vision is to be the preferred talent partner in Asia to accurately identify and integrate high potential talents for our clients and accomplish our candidates' career success. Over the years, we have innovated and improved how we identify and assess talents to deliver our clients' successful talent strategies.Our client has established itself as a...

Requirements: Associate degree of above, majoring in Engineering, electronic information, and other related majors. Over 5 years working experience in Life Support (Ventilator, Anesthesia, Patient Monitor) products. Intermediate English speaking and writing skills. Able to do international long-distance travel. Domicile in...

JD : Mandatory domisili Jabodetabek dan untuk yg diluar kota, mandatory bersedia relokasi ke Jakarta. Mandatory : S1 - Fresh Graduate/ IT Staff memiliki Sertifikasi Sistem Operasi Windows (nilai tambah) Minimal 2 Tahun Non Teknis: Bertanggung Jawab Aktif mencari informasi Mampu berkoordinasi yang baik dengan user Mampu berkoordinasi yang dengan pihak...

DescriptionIBMC stands as a prominent Business Management Consulting Company in Indonesia, dedicated to propelling business achievements. We offer a comprehensive range of services tailored to meet the diverse needs of both local and international businesses. This role will be managed directly under IBMC to support our client based in Bali within the...