product technical support

PRODUCT TECHNICAL SUPPORT (Specialist Hose)Act as a technical resource for the Hose & Fitting product range.Provide pre-sales and post-sales technical support to internal teams, resellers, and customers.Create and maintain comprehensive project documentation.Assist with product setup, calibration recommendations, and basic troubleshootingUnderstand customer...

Tugas & Tanggungjawab Menerjemahkan desain 3D dari tim Designer menjadi gambar kerja 2D yang lengkap, mencakup denah, tampak, potongan, detail sambungan, dimensi, dan skala, sehingga dapat langsung dikerjakan oleh workshop tanpa memerlukan tafsir tambahan. Memastikan setiap gambar kerja mencantumkan spesifikasi material, finishing, dan metode pemasangan,...

Menjadi onsite teknis yang ditugaskan ke lokasi pelanggan untuk melakukan penanganan gangguan.Dapat mengoperasikan komputer/laptop.Melakukan pemecahan masalah jaringan fiber optic pelanggan yang bermasalah.Memunyai dasar pengetahuan tentang perangkat-perangkat jaringan.Mengerti dasar-dasar jaringan komputer.Membuat laporan dokumentasi teknis setelah...

Uraian PekerjaanMenangani dan menganalisis permasalahan perangkat hardware dan GPS yang dilaporkan melalui Customer Service Channel.Melakukan diagnosa jarak jauh (remote troubleshooting) menggunakan tools internal untuk mengidentifikasi kerusakan atau ketidaksesuaian sistem.Berkomunikasi langsung dengan pelanggan untuk mengumpulkan informasi teknis, serta...

Job DescriptionHas good interpersonal relationship, communication skill & services oriented.Able to work indenpedently or as a team.Responsibility for Possess excellent network and PC environment troubleshooting/isolation skills.Maintains relationship with our Customers and Suppliers.Consistency delivers high quality service to our customers.QualificationAge...

Bergabunglah bersama kami dan menjadi bagian dari tim yang berfokus pada pelayanan dan pendampingan customer berbasis teknologi. Posisi ini berperan dalam membantu customer menangani kendala teknis terkait produk, aplikasi, software, hardware, maupun sistem berbasis teknologi. Anda akan melakukan analisis troubleshooting, memberikan solusi dengan bahasa yang...

Support request User ITsoftware dan HardwareSetup Karyawan Baru dan CekIT clearance user resignBertanggung jawab untuk memberikan dukunganteknis IT kepada user terkait software dan hardware, memastikan perangkat danaplikasi berfungsi optimal, mengelola lisensi dan aset IT, melakukan setup danclearance IT karyawan, serta mengadministrasikan biaya operasional...

    Your role As a Technical Support, your mission is to offering structured, most professional and timely technical support to the FSE's, Backoffice, service operations, customers, dealers/distributors and regions. You will report to National Technical Support Manager. You will Continuously follow up and analysis of the local product quality Take care...

Job Descriptions : Resolve technical issues in a timely manner using available resources within the companyCreate and maintain tips and tricks solutions for online database and web siteTaking ownership of customer issues reported and seeing problems through to resolutionResearching, diagnosing, troubleshooting and identifying solutions to resolve system...

About igloo igloo is a global leader in large-scale smart access management solutions for homes and cities. We provide an end-to-end hardware and software solution giving property managers, operators, and tenants seamless, secure, and connected access experiences. With a strong presence in 5,000+ enterprise customers and 80+ distributors worldwide, we’re...

Deskripsi PerusahaanMcEasy, a transportation management solution to simplify complex logistics operations.Uraian PekerjaanMenangani dan menganalisis permasalahan perangkat hardware dan GPS yang dilaporkan melalui Customer Service Channel.Melakukan diagnosa jarak jauh (remote troubleshooting) menggunakan tools internal untuk mengidentifikasi kerusakan atau...

Responsibilities:- Assisting with product implementation, demos, and training sessions on cloud-based platforms (e.g., Zoho).- Providing support through email and chat for technical inquiries and issue resolution.- Diagnosing and resolving basic application/platform issues with guidance from senior team members.- Analyzing user needs and assisting in...

Resolving IT support requests from employeesGathering and analyzing data to diagnose problems with computer systemsChanging configurations, settings and permissions to fix computer issuesInstalling new software and hardware drivers and updating existing ones as neededGenerate and updating employees on the status of their service requestsLogging all service...

TECHNICAL SUPPORT OFFICER FOR IVD PRODUCTS - KALIMANTAN Unlock job insights How many years' experience do you have as a Technical Support Officer? Which of the following Microsoft Office products are you experienced with? Are you available to travel for this role when required? Are you willing to undergo a pre-employment background check? Are you available...

About The Role We are SmartCyber, member of Cybertrend, one of the leader data science consultants in Indonesia. At CYBERTREND, we believe that every company can unlock its full execution capacity – and for that we need you as a TECHNICAL SUPPORT. We are looking for a seasoned, hardworking, smart and overachieving Data Analytics, Data Science & Management...

As a Technical Support, your mission is to offering structured, most professional and timely technical support to the FSE's, Backoffice, service operations, customers, dealers/distributors and regions. You will report to National Technical SupportManager.You willContinuously follow up and analysis of the local product quality Take care of a proactive failure...

Tugas dan Tanggung Jawab Utama:Analisis Kebutuhan Klien: Melakukan pertemuan dengan calon klien untuk mengidentifikasi tantangan bisnis dan kebutuhan teknis mereka secara mendalam.Desain Solusi: Menyusun proposal teknis, arsitektur solusi, dan ruang lingkup pekerjaan (Scope of Work) yang sesuai dengan spesifikasi kebutuhan klien.Presentasi & Demo Produk:...

This role involves proactive monitoring and operational support of Huawei infrastructure in a Data Center environment, including monitoring, basic troubleshooting, and health checks on various Huawei devices such as OceanProtect X8000, OceanStor Dorado 6000 V6, FusionCube 1000, CE Series Switches, S5731 Management Switch, USG6725F Firewall, TaiShan 200,...

Bachelor’s Degree or above (preferred in Food Technology, Food Science, Nutrition, or other related fields). Minimum 2 years of experience in Technical Sales, Sales Support, or Sales & Marketing, preferably in food ingredients, or related industries. Strong understanding of food ingredient applications such as savory extract, seasoning, sauce and other...

Responsibilities Mendukung kebutuhan terkait pemantauan, implementasi dan operational IT pada cabang dan HO, berupa kesiapan dan kualitas link jaringan provider, hardware PC/Laptop, Printer dan Software. Melakukan troubleshoot dan eskalasi baik ke pihak internal maupun eksternal terkait kendala operasional cabang HO pada perangkat keras dan Operating...