product technical support

PRODUCT TECHNICAL SUPPORT (Specialist Hose)Act as a technical resource for the Hose & Fitting product range.Provide pre-sales and post-sales technical support to internal teams, resellers, and customers.Create and maintain comprehensive project documentation.Assist with product setup, calibration recommendations, and basic troubleshootingUnderstand customer...

Shipper in Indonesia seeks a Product Support Specialist to address daily technical issues, perform root cause analysis, and maintain comprehensive FAQs and How-to-Solve guides. You will draft initiative documents for recurring issues and manage workflow visualizations like User Stories and Mind Maps.Additionally, you will monitor priority client activities,...

Provide first-level technical support to users by handling IT-related inquiries, incidents, and service requests.Troubleshoot hardware, software, application, network, and user-access issues and provide appropriate solutions.Receive, record, prioritize, and monitor user issues through a ticketing system until resolution.Perform basic troubleshooting and...

Resolving IT support requests from employeesGathering and analyzing data to diagnose problems with computer systemsChanging configurations, settings and permissions to fix computer issuesInstalling new software and hardware drivers and updating existing ones as neededGenerate and updating employees on the status of their service requestsLogging all service...

Kami mencari kandidat berbakat untuk bergabung dengan tim kami sebagai Technical Support di PT Internet Mulia Untuk Negeri (NEXA). Dalam peran ini, Anda akan menjadi bagian penting dari tim yang mendukung pelanggan kami dalam menyelesaikan masalah teknologi dan memastikan pengalaman pengguna yang luar biasa.Job Desc Melakukan pekerjaan teknis dalam lingkup...

DescriptionMenangani dan troubleshooting permasalahan local network, internet, dan OSMemberi saran dan solusi terkait kebutuhkan pelanggan seputar teknologiMengedukasi dan memberi pemahaman teknis kepada pelanggan dengan bahasa yang mudah dipahamiSet up router, access point, mikrotik, dan local networkJob RequirementMin. SMK jurusan TKJDapat berkomunikasi...

Full WFO - Kapuk, Jakarta UtaraMemastikan seluruh issue teknis ditangani sesuai SLA dan standar layanan.Menangani eskalasi teknis, incident management, dan problem resolution.Melakukan monitoring sistem, analisis log, serta root cause analysis untuk issue berulang.Menyusun dan mengembangkan SOP, workflow support, serta knowledge base.Minimum...

Minimal S1 Tehnik Kimia, Tehnik Industri, Kimia Murni atau bidang terkaitPengalaman minimal 1-2 tahun di industri cat/coating,Berpengalaman dalam aplikasi cat, teknologi resin/pigment, problem-solving lapangan, dan proses produksi coating.Mengetahui standar kualitas seperti ASTM, SNI, ISO.Memahami karakteristik produk: waterbase, solventbase, PU, epoxy,...

Menangani dan troubleshooting permasalahan local network, internet, dan OSMemberi saran dan solusi terkait kebutuhkan pelanggan seputar teknologiDapat berkomunikasi lisan dan tulisan dalam Bahasa InggrisBersedia bekerja shiftingDapat berkomunikasi dengan sopan dan ramahDapat bekerja dalam tim, jujur, dan disiplinCompany Overview: Started in 1996 but was...

Jakarta Selatan, Indonesia | Posted on 07/25/2025 Leading and Exclusive Indonesian Partner of Zoho and GreytHR products in Indonesia. We will always be #MemberdayakanUMKM Job Description Responsibilities: Assisting with product implementation, demos, and training sessions on cloud-based platforms (e.g., Zoho). Providing support through email and chat for...

Your role As a Technical Support, your mission is to offering structured, most professional and timely technical support to the FSE's, Backoffice, service operations, customers, dealers/distributors and regions. You will report to National Technical Support Manager. You will • Continuously follow up and analysis of the local product quality Take care of...

Technical Support / Petugas Penyuluh Lapangan (PPL) bertanggung jawab untuk memberikan bimbingan teknis langsung kepada mitra dan pelaku usaha di lapangan terkait manajemen ternak, pakan ternak, kesehatan hewan, serta sistem budidaya unggas. Tugas utama termasuk melakukan kunjungan lapangan, memberikan pelatihan, memantau perkembangan usaha, dan menyiapkan...

Memilikipengalamanminimal2-3tahundibidangsablon/screenprinting,...

PT DIAN NATURA AGRIFARMA (for Parle Global Indonesia) ================================== About This Position We are a growing company specializing in raw materials. We are currently seeking motivated, proactive, and target-driven individuals to join our team as Sales and Technical Support. This position is designed for candidates who possess excellent...

About Us We’ve got an incredible brand — now we’re busy creating the legend behind it. At hosting.com, we’ve set out to redefine the new standard for what web hosting should be — one that is authentically human, deeply trusted, and built on shared success. Our aim and promise is bold: to become the world’s most trusted hosting company. If...

About the Role As a Technical Support Officer - IT Operations, you will provide hands‑on technical support to ensure the day‑to‑day IT operations across the organization run smoothly. Beyond traditional help‑desk support, you will troubleshoot and maintain devices, meeting room equipment, printers, CCTV, and other IT infrastructure while supporting...

About The Role As a Technical Support Officer – IT Operations, you will provide hands-on technical support to ensure the day-to-day IT operations across the organization run smoothly. Beyond traditional helpdesk support, you will troubleshoot and maintain devices, meeting room equipment, printers, CCTV, and other IT infrastructure while supporting...

DESKRIPSI PEKERJAAN Job Responsibilities Menangani dan menyelesaikan kendala teknis pada aplikasi/sistem yang digunakan merchant. Melakukan troubleshooting dan analisis masalah untuk menemukan solusi yang tepat. Memberikan support serta menjelaskan solusi teknis kepada merchant dengan bahasa yang mudah dipahami. Melakukan monitoring, follow-up, dan eskalasi...

1.Participate in the delivery of telecommunication BSS/OSS projects.2.Responsible for technical support tasks including product/rule configuration, systemupgrade,Regression Test, User Acceptance Test, business operation(such as monthlybill run) .3.Provide Level 2 technical support, change request analysis and implementation, incidentrecovery, root cause...

Mengawasi dan mengarahkan pekerjaan teknisi sesuai SOP.Memastikan kualitas dan ketepatan waktu servis kendaraan roda 4.Melakukan diagnosis dan troubleshooting masalah teknis.Mengatur workload dan produktivitas teknisi.Melakukan quality control hasil pekerjaan.Membimbing dan mengembangkan kompetensi teknisi.Memastikan penerapan K3 dan standar...