it support helpdesk level 1

PT Artha Telekomindo (Arthatel) seeks a customer support specialist to handle, record, monitor, and resolve complaints through our ticketing system while providing initial technical guidance.Ideal candidates hold a D3/S1 in CS/IT, fresh graduates or 1 year in customer service, with basic networking knowledge and proficiency in Microsoft Office. Fluency in...

Serve as the first point of contact for all internal IT issues (helpdesk)Troubleshoot hardware, software, network, and daily operational application issuesInstall, configure, and maintain PCs, laptops, printers, and other IT equipmentMonitor and maintain network infrastructure (switches, routers, firewalls) and ensure optimal connectivityManage and maintain...

About the roleThe IT Helpdesk & Infrastructure Support role focuses on delivering first-level technical support and maintaining company IT infrastructure, including hardware, software, network systems, user accounts, and security configurations. This position will collaborate with internal users and vendors to ensure smooth business operations and reliable...

Requirement Minimum Diploma (D3) or Bachelor’s degree (S1) in Computer Science, Information Systems, or related fields. 1–2 years of experience in IT Support or Helpdesk is an advantage Familiar with ticketing systems and troubleshooting hardware/software issues Preferably from Manufacturing Company Willing to be Placed at Jababeka 2, Cikarang Job...

Cimory Group membuka peluang untuk posisi IT Staff – Customer Service (Business Unit). Peran ini memberikan first-level support bagi pengguna, menangani masalah hardware, software, networking, CCTV, dan Microsoft 365, sambil mengelola dokumentasi, maintenance preventif, serta aset IT untuk kelancaran operasional unit bisnis.Tugas meliputi menerima tiket...

Cove, located in Jakarta, is seeking an IT Helpdesk/Associate/Specialist/Supervisor on a 1-year contract. The role focuses on supporting Cove’s property network infrastructure, handling daily IT helpdesk requests, and coordinating with ISPs for smooth onboarding and uptime.You will report to the IT Manager and travel to properties as needed. Ideal...

The OpportunityWe are seeking a talented and self-motivated Helpdesk Analyst to join our busy IT Customer Service team, applying your technical expertise and learning, combined with your inquisitive mind for problem solving. You will ensure our team has the hardware and software solutions to enable the work they do, including compatibility with over 1600...

We are seeking a talented and self-motivated Helpdesk Analyst to join our busy IT Customer Service team, applying your technical expertise and learning, combined with your inquisitive mind for problem solving. You will ensure our team has the hardware and software solutions to enable the work they do, including compatibility with over 1600 applications used...

PT Liburania Teknologi Internasional sedang mencari IT Support System / 1st Level Helpdesk untuk membantu klien memahami penggunaan sistem perusahaan dan memberikan panduan lewat chat, telepon, video call, serta remote access.Pekerjaan meliputi analisis awal kendala, membuat tiket yang jelas, dan koordinasi dengan programmer hingga penyelesaian, sambil...

- Bachelor’s degree (S1) in Computer Science, Information Technology, or a related field (mandatory).- Minimum 4 years of experience in IT Helpdesk Level 2, Technical Support, or IT Support handling advanced escalations.- Proficient in Windows (client and server), networking (TCP/IP, VPN, VLAN), and system troubleshooting.- Solid understanding of Active...

PT. Berca Hardayaperkasa membuka posisi IT Support/Helpdesk di Lampung untuk mendukung end user dalam menangani laptop dan perangkat kerja IT. Anda akan melakukan troubleshooting Windows OS, permasalahan performa, error sistem, serta aplikasi, disertai troubleshooting jaringan LAN/WiFi/VPN untuk menjaga ketersediaan sistem.Pelamar diutamakan memiliki...

Lowongan Kerja PT Indocement Tunggal Prakarsa Tbk (INTP) – PT Indocement Tunggal Prakarsa Tbk (INTP) adalah salah satu produsen semen terbesar di Indonesia yang terkenal dengan produk unggulannya, Semen Tiga Roda. Didirikan pada tanggal 4 Agustus 1975, perusahaan ini memainkan peran kunci dalam penyediaan material konstruksi nasional. Indocement berstatus...

This role be the first-line technical support to users by receiving, diagnosing, resolving, or escalating IT issues and inquiries to restore individual user productivity as quickly as possible. Provides all information regarding IT asset to asset team and help them to keep information updated all the time to ensure that the Company is comply with license and...

Dekoruma saat ini membuka lowongan untuk IT Support level‑1 yang bertugas membantu karyawan dalam penggunaan IT sehari‑hari dan menyelesaikan isu teknis secara cepat. Peran ini menitikberatkan pada instalasi Windows, perangkat lunak, driver, serta pemeliharaan perangkat dan jaringan dasar di kantor Jakarta Barat.Anda akan berinteraksi dengan pengguna dan...

Menangani tiket support dari pengguna terkait masalah konektivitas jaringan, konfigurasi perangkat, dan akses sistem dengan respons time yang cepat. Melakukan troubleshooting masalah jaringan dasar, termasuk diagnosa koneksi internet, WiFi, dan konektivitas VPN. Memberikan dukungan teknis tingkat pertama melalui telepon, email, dan ticketing system untuk...

Provide timely and effective first-level technical support to maintain smooth daily IT operations for users.Direct EmployeeResponsibilitiesTroubleshoot software, hardware, and network issues.Record and escalate technical incidents when needed.Ensure timely resolution and user satisfaction.RequirementsBachelor’s degree in Information Technology, Computer...

About us PT Sinar Mandala Teknologi is a forward-thinking technology company committed to delivering innovative IT solutions and exceptional customer support. We pride ourselves on building a collaborative environment where our team members are empowered to excel and make a real impact on our clients' success. Our mission is to provide reliable, efficient,...

Cove Living Pte Ltd is seeking an IT Helpdesk Associate for a 1-year contract in Jakarta. The role supports daily IT operations across Cove properties, handles incident tickets, and assists the IT Manager with onboarding and ISP provisioning.You will manage hardware dispatch, asset records, and internal IT service requests to ensure smooth property...

PT Rapid Teknologi Indonesia is seeking an entry-level IT Support specialist to handle user inquiries, incidents, and service requests. You will troubleshoot hardware, software, and network issues while documenting steps and outcomes.The role welcomes fresh graduates or candidates with 1–2 years of experience, and requires basic IT knowledge, strong...

About The Auctus Group LLCWho we are: We’re big on people and culture at the Auctus Group. Our most important role as a company is to provide an amazing working environment for our team. We’ve been work-from-home-warriors since before it was cool. We support (like encourage and fund) continuing education. We match charitable donations. Our whole goal is:...