it support helpdesk level 1

PT ELISTEC INFORMATIKA UTAMA is looking for an IT Support to provide Level 1 assistance and manage end-user helpdesk requests in Jakarta. You will troubleshoot PC and laptop hardware/ software issues and monitor basic network connectivity to ensure smooth IT operations.Ideal candidates have at least 3 years of IT support or helpdesk experience, strong...

PT Artha Telekomindo (Arthatel) seeks a customer support specialist to handle, record, monitor, and resolve complaints through our ticketing system while providing initial technical guidance.Ideal candidates hold a D3/S1 in CS/IT, fresh graduates or 1 year in customer service, with basic networking knowledge and proficiency in Microsoft Office. Fluency in...

Application Operations Support – Engineer Level 1 (Shifting) Perform day-to-day application operations support to ensure application availability, stability, and reliability. Monitor application performance, system health, and operational activities to identify potential issues and service disruptions. Perform initial troubleshooting and analysis of...

Application Operations Support - Engineer Level 1 (Shifting)Perform day-to-day application operations support to ensure application availability, stability, and reliability.Monitor application performance, system health, and operational activities to identify potential issues and service disruptions.Perform initial troubleshooting and analysis of application...

Serve as the first point of contact for all internal IT issues (helpdesk)Troubleshoot hardware, software, network, and daily operational application issuesInstall, configure, and maintain PCs, laptops, printers, and other IT equipmentMonitor and maintain network infrastructure (switches, routers, firewalls) and ensure optimal connectivityManage and maintain...

Cimory Group membuka peluang untuk posisi IT Staff – Customer Service (Business Unit). Peran ini memberikan first-level support bagi pengguna, menangani masalah hardware, software, networking, CCTV, dan Microsoft 365, sambil mengelola dokumentasi, maintenance preventif, serta aset IT untuk kelancaran operasional unit bisnis.Tugas meliputi menerima tiket...

Requirement Minimum Diploma (D3) or Bachelor’s degree (S1) in Computer Science, Information Systems, or related fields. 1–2 years of experience in IT Support or Helpdesk is an advantage Familiar with ticketing systems and troubleshooting hardware/software issues Preferably from Manufacturing Company Willing to be Placed at Jababeka 2, Cikarang Job...

Cove, located in Jakarta, is seeking an IT Helpdesk/Associate/Specialist/Supervisor on a 1-year contract. The role focuses on supporting Cove’s property network infrastructure, handling daily IT helpdesk requests, and coordinating with ISPs for smooth onboarding and uptime.You will report to the IT Manager and travel to properties as needed. Ideal...

The OpportunityWe are seeking a talented and self-motivated Helpdesk Analyst to join our busy IT Customer Service team, applying your technical expertise and learning, combined with your inquisitive mind for problem solving. You will ensure our team has the hardware and software solutions to enable the work they do, including compatibility with over 1600...

We are seeking a talented and self-motivated Helpdesk Analyst to join our busy IT Customer Service team, applying your technical expertise and learning, combined with your inquisitive mind for problem solving. You will ensure our team has the hardware and software solutions to enable the work they do, including compatibility with over 1600 applications used...

PT. Berca Hardayaperkasa membuka posisi IT Support/Helpdesk di Lampung untuk mendukung end user dalam menangani laptop dan perangkat kerja IT. Anda akan melakukan troubleshooting Windows OS, permasalahan performa, error sistem, serta aplikasi, disertai troubleshooting jaringan LAN/WiFi/VPN untuk menjaga ketersediaan sistem.Pelamar diutamakan memiliki...

About usPT SINAR MANDALA TEKNOLOGI is a forward-thinking technology company committed to delivering innovative IT solutions and exceptional support services. We pride ourselves on fostering a collaborative environment where skilled professionals can grow and make meaningful contributions to our clients' success. Our mission is to provide reliable, efficient,...

PT SINAR MANDALA TEKNOLOGI is seeking a dedicated Helpdesk professional to join our IT Support team in Denpasar Barat, Bali. This full-time role provides first-line technical support to clients and internal users, helping to resolve issues and ensure smooth IT operations.The ideal candidate has 1–2 years of helpdesk experience, strong knowledge of...

Dekoruma saat ini membuka lowongan untuk IT Support level‑1 yang bertugas membantu karyawan dalam penggunaan IT sehari‑hari dan menyelesaikan isu teknis secara cepat. Peran ini menitikberatkan pada instalasi Windows, perangkat lunak, driver, serta pemeliharaan perangkat dan jaringan dasar di kantor Jakarta Barat.Anda akan berinteraksi dengan pengguna dan...

Job description summaryThe Helpdesk staff is responsible for ensuring that all HR-related inquiries are handled appropriately and meet expectations with regards to performance and meeting defined metrics/ benchmarksJob DescriptionEnsure the quality of resolution for all queries / requests received via calls and / or service request tool. Log and discuss...

Helpdesk Application Support - Yogyakarta SiteWe are looking for an Application Support to maintain, monitor, and troubleshoot business applications to ensure smooth daily operations. The ideal candidate should have basic technical knowledge of application deployment, servers, databases, and programming code, as well as strong communication skills to...

Menangani tiket support dari pengguna terkait masalah konektivitas jaringan, konfigurasi perangkat, dan akses sistem dengan respons time yang cepat. Melakukan troubleshooting masalah jaringan dasar, termasuk diagnosa koneksi internet, WiFi, dan konektivitas VPN. Memberikan dukungan teknis tingkat pertama melalui telepon, email, dan ticketing system untuk...

This role be the first-line technical support to users by receiving, diagnosing, resolving, or escalating IT issues and inquiries to restore individual user productivity as quickly as possible. Provides all information regarding IT asset to asset team and help them to keep information updated all the time to ensure that the Company is comply with license and...

Job Description SummaryThe Helpdesk staff is responsible for ensuring that all HR-related inquiries are handled appropriately and meet expectations with regards to performance and meeting defined metrics/ benchmarksJob DescriptionEnsure the quality of resolution for all queries / requests received via calls and / or service request tool.Log and discuss...

Cove Living Pte Ltd is seeking an IT Helpdesk Associate for a 1-year contract in Jakarta. The role supports daily IT operations across Cove properties, handles incident tickets, and assists the IT Manager with onboarding and ISP provisioning.You will manage hardware dispatch, asset records, and internal IT service requests to ensure smooth property...