it helpdesk

Instalasi dan konfigurasi PC, printer, CCTV, software, sistem, dan jaringan.Monitoring serta maintenance perangkat, sistem, dan jaringan.Menangani troubleshooting dan perbaikan perangkat IT.Menangani permintaan support user secara onsite maupun remote.Memberikan support IT untuk seluruh cabang Masuya.Melakukan support terkait jaringan, CCTV, Mikrotik, dan...

OverviewKey Measures and Activities outline responsibilities related to ITSM and end-user support, including incident handling, problem identification, service delivery, and access management.ResponsibilitiesAdministering, managing, and addressing improvement ideas accordingly in terms of ITSM Tool.End user support.Identify incidents or requests from users...

Instalasi dan konfigurasi PC, printer, CCTV, software, sistem, dan jaringan.Monitoring serta maintenance perangkat, sistem, dan jaringan.Menangani troubleshooting dan perbaikan perangkat IT.Menangani permintaan support user secara onsite maupun remote.Memberikan support IT untuk seluruh cabang Masuya.Melakukan support terkait jaringan, CCTV, Mikrotik, dan...

Qual será sua missão?Garantir uma experiência de TI ágil, eficiente e de alta qualidade para as pessoas da Shopee, liderando a operação do site e desenvolvendo o time para entregar um atendimento cada vez melhor. A posição terá papel fundamental na gestão da rotina, resolução de incidentes, continuidade dos serviços e identificação de...

- Bachelor’s degree (S1) in Computer Science, Information Technology, or a related field (mandatory).- Minimum 4 years of experience in IT Helpdesk Level 2, Technical Support, or IT Support handling advanced escalations.- Proficient in Windows (client and server), networking (TCP/IP, VPN, VLAN), and system troubleshooting.- Solid understanding of Active...

Responsibilities: • Handle IT issues related to hardware, software, network, and user access. • Provide first-level IT support and troubleshoot common technical issues. • Create, update, monitor, and close support tickets using a ticketing system such as ServiceNow or Jira Service Management. • Escalate unresolved issues to the relevant support teams...

Menangani tiket support dari pengguna terkait masalah konektivitas jaringan, konfigurasi perangkat, dan akses sistem dengan respons time yang cepat. Melakukan troubleshooting masalah jaringan dasar, termasuk diagnosa koneksi internet, WiFi, dan konektivitas VPN. Memberikan dukungan teknis tingkat pertama melalui telepon, email, dan ticketing system untuk...

Serve as the first point of contact for all internal IT issues (helpdesk)Troubleshoot hardware, software, network, and daily operational application issuesInstall, configure, and maintain PCs, laptops, printers, and other IT equipmentMonitor and maintain network infrastructure (switches, routers, firewalls) and ensure optimal connectivityManage and maintain...

Responsible for handling, recording, monitoring, and resolving customer complaints through the ticketing system in accordance with established procedures and service targets. Provide first-level technical guidance and solutions to customers, coordinate with relevant teams, and upgrade technical issues requiring further assistance.Qualifications:Minimum...

LOWONGAN KERJA TEKNISI CCTV (BISA LAS)Dibutuhkan segeraPT Czivand Putra Perkasa, Bandar LampungPerusahaan system integrator CCTV, akses kontrol, barrier gate & videotron untuk proyek PLN dan instansi.Kualifikasi:Pria, pendidikan min. SMK (TKJ / Elektronika / Listrik / Las)Berpengalaman instalasi CCTV (IP & analog, setting NVR/DVR)Bisa mengelas (pembuatan...

Lowongan Kerja PT Indocement Tunggal Prakarsa Tbk (INTP) – PT Indocement Tunggal Prakarsa Tbk (INTP) adalah salah satu produsen semen terbesar di Indonesia yang terkenal dengan produk unggulannya, Semen Tiga Roda. Didirikan pada tanggal 4 Agustus 1975, perusahaan ini memainkan peran kunci dalam penyediaan material konstruksi nasional. Indocement berstatus...

About us PT Sinar Mandala Teknologi is a forward-thinking technology company committed to delivering innovative IT solutions and exceptional customer support. We pride ourselves on building a collaborative environment where our team members are empowered to excel and make a real impact on our clients' success. Our mission is to provide reliable, efficient,...

Provide timely and effective first-level technical support to maintain smooth daily IT operations for users.Direct EmployeeResponsibilitiesTroubleshoot software, hardware, and network issues.Record and escalate technical incidents when needed.Ensure timely resolution and user satisfaction.RequirementsBachelor’s degree in Information Technology, Computer...

About SMN GroupAt SMN Group, we offer a highly inclusive, collaborative, and supportive workplace to realize your full potential. We empower our team to contribute by providing a brighter future and making an impactful transformation for our clients, people, and society. We are always looking for people with the relentless energy to push themselves further...

This role be the first-line technical support to users by receiving, diagnosing, resolving, or escalating IT issues and inquiries to restore individual user productivity as quickly as possible. Provides all information regarding IT asset to asset team and help them to keep information updated all the time to ensure that the Company is comply with license and...

About the roleThe IT Helpdesk & Infrastructure Support role focuses on delivering first-level technical support and maintaining company IT infrastructure, including hardware, software, network systems, user accounts, and security configurations. This position will collaborate with internal users and vendors to ensure smooth business operations and reliable...

Kualifikasi: Minimal pendidikan D3, diutamakan jurusan Sistem Informasi, Teknik Informatika, atau bidang terkait Memahami dasar Operating System Windows Memahami troubleshooting hardware, software, sistem, dan jaringan Mampu menggunakan Microsoft Office & Office 365 Memahami tools seperti Power Automate, Planner, SharePoint, atau sejenisnya menjadi nilai...

Requirement Minimum Diploma (D3) or Bachelor’s degree (S1) in Computer Science, Information Systems, or related fields. 1–2 years of experience in IT Support or Helpdesk is an advantage Familiar with ticketing systems and troubleshooting hardware/software issues Preferably from Manufacturing Company Willing to be Placed at Jababeka 2, Cikarang Job...

AI Rudder is a conversational AI company on a mission to transform how businesses communicate with their customers — across voice and digital channels that feel genuinely human. Founded in 2019 and headquartered in Singapore, we're building technologies that bridge languages, enhance understanding, and enable meaningful human–machine communication at...

About SMN GroupAt SMN Group, we offer a highly inclusive, collaborative, and supportive workplace to realize your full potential. We empower our team to contribute by providing a brighter future and making an impactful transformation for our clients, people, and society. We are always looking for people with relentless energy to push themselves further and...