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Serve as the first line of technical support (L1), handling incoming IT incidents, service requests, and query escalations via ticketing systems.Manage, track, and resolve IT tickets efficiently using tools such as Zoho and Odoo within a Service Management environment.Perform routine monitoring, troubleshooting, and support for cloud environments and...

Provide daily helpdesk and technical support to end-users for hardware (PCs, laptops, monitors), operating systems, and internal software applications. Configure, maintain, and troubleshoot peripheral devices including printers, scanners, CCTV systems, and other IT equipment. Manage the IT asset inventory, conduct routine preventive maintenance, and ensure...

Provide daily IT support and troubleshoot desktops, laptops, printers, monitors, headsets, webcams, and other office IT equipment. Install, configure, and maintain Windows systems, Microsoft Office/Microsoft 365, and other standard business applications. Manage user accounts, access permissions, email setup, and IT equipment during employee onboarding,...

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...

IT Operation EngineerJob SummaryPT. Astra Graphia Information Technology is seeking IT Operation Engineers to support reliable, secure, and high-performing technology services across operational sites and user environments. You will monitor and maintain station technology—including Locotrack and Passenger Information Display Systems (PIDS)—while...

About the roleThis role focuses on business process improvement within collection and recovery operations, combining legal expertise with operational optimization. The position involves identifying process weaknesses, developing tools and solutions, and managing projects to enhance collection and recovery efficiency across head office and branch...

DESKRIPSI PEKERJAAN Monitoring Melakukan monitoring dan pengujian produk secara berkala di lini produksi Memantau proses produksi untuk memastikan kepatuhan terhadap standar kualitas. Mengidentifikasi dan mendokumentasikan issue atau ketidaksesuaian produk. Penanganan Isu Menganalisis penyebab masalah (root cause analysis) kendala production. Bekerja sama...

Job SummaryThe Elite Job is seeking a detail-oriented and tech-savvy Junior IT Support Officer (Remote) to join our growing global team. As an integral part of our IT support operations, you will be the first point of contact for technical assistance within the organization. You will troubleshoot software and hardware issues, support remote employees,...

AI Agent Developer / AI Automation EngineerDevelop AI agents and AI-powered workflows for customer service, transaction checking, vendor monitoring, sales support, finance support, and scheduled reporting.Build LLM-based applications using APIs such as OpenAI, Claude, Gemini, or other AI model providers.Create reliable prompt systems, system instructions,...

Sebagai Lead, Anda akan berperan penting dalam memastikan fasilitas, utilitas, dan infrastruktur IT di Office, Warehouse, dan Pabrik berjalan aman, efisien, dan mendukung kelancaran operasional perusahaan. Anda akan mengelola maintenance, vendor, aset, biaya operasional, serta kebutuhan IT lintas lokasi, sekaligus memastikan setiap site siap mendukung...

Job Purpose Serve as the first point of contact for IT-related issues, providing technical assistance to end-users and ensuring smooth operation of IT systems and services. Key Responsibilities End-User Support • Respond promptly to support requests via phone, email, or ticketing systems. • Log, categorize, and prioritize incidents and service requests...