Aplication Support Engineer

22 jam yang lalu
Tangerang Selatan, Banten, Indonesia POSe Penuh waktu Rp 67 - Rp 112 Kontrak

DESKRIPSI PEKERJAAN

Monitoring

  • Melakukan monitoring dan pengujian produk secara berkala di lini produksi
  • Memantau proses produksi untuk memastikan kepatuhan terhadap standar kualitas.
  • Mengidentifikasi dan mendokumentasikan issue atau ketidaksesuaian produk.

Penanganan Isu

  • Menganalisis penyebab masalah (root cause analysis) kendala production.
  • Bekerja sama dengan tim untuk menyelesaikan masalah dan mencegah terulangnya masalah.
  • Melakukan tindakan korektif dan preventif untuk mengatasi masalah kualitas.
  • Melakukan pengetesan dan memverifikasi efektivitas tindakan perbaikan yang telah dilakukan.

Pelaporan dan Dokumentasi

  • Membuat laporan terhadap issue production.
  • Mendokumentasikan semua temuan, tindakan, dan hasil analisis

Peningkatan Proses

  • Berkontribusi dalam peningkatan proses produksi untuk meminimalkan issue dan meningkatkan kualitas.
  • Memberikan rekomendasi untuk perbaikan standar operasional prosedur (SOP).
  • Berpartisipasi dalam inisiatif peningkatan kualitas dan efisiensi produksi.

KUALIFIKASI MINIMUM

  • Education: Bachelor's degree in Computer Science, IT, or equivalent hands-on experience.
  • Experience: 2+ years in an IT Helpdesk, Technical Support, or Desktop Support role.
  • Operating Systems: Strong proficiency with Windows 10/11.
  • Cloud Applications: Hands-on experience Google Workspace.
  • Technical Knowledge: solid understanding of TCP/IP networking, DNS, DHCP, VPNs, and basic network troubleshooting.
  • Soft Skills: Excellent verbal and written communication, strong empathy for non-technical users, and great time-management skills

RINGKASAN PERKERJAAN

  • *SPESIALISASI**: IT and Software
  • *PENDIDIKAN MINIMAL**: S1 (Sarjana)
  • *SISTEM KERJA**: On-site
  • *TIPE PEKERJAAN**: Full time
  • *LOKASI**: South Tangerang, Banten, Indonesia
  • *INDUSTRI**: Information Technology / IT
  • *SITUS PERUSAHAAN**: https://pose.id/

TENTANG PERUSAHAAN

Lebih dari sekadar kasir digital, POSe adalah solusi Point of Sale (POS) dan pembayaran masa kini POSe menghadirkan teknologi manajemen bisnis terintegrasi untuk bantu kembangkan usaha agar selalu up-to-date dengan perkembangan zaman.

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