helpdesk monitoring

Cove started with renting coliving spaces. Now we’ve expanded to more than just coliving spaces, providing flexibility for comfortable and enjoyable long term or short term stays in our beautiful properties. With over 8000 rooms across Singapore and Indonesia, we’re living our mission and growing our homes in South Korea and Japan. Believing in the power...

IT Helpdesk & Services is responsible for acting as the first point of contact for receiving, recording, responding to, and coordinating customer and internal Sales inquiries, complaints, and service requests related to IT products sold by the companyJob Responsibilities:Customer & Sales Support, Receive and respond to customer and Sales requests or...

Menangani tiket support dari pengguna terkait masalah konektivitas jaringan, konfigurasi perangkat, dan akses sistem dengan respons time yang cepat. Melakukan troubleshooting masalah jaringan dasar, termasuk diagnosa koneksi internet, WiFi, dan konektivitas VPN. Memberikan dukungan teknis tingkat pertama melalui telepon, email, dan ticketing system untuk...

Cove is seeking a dedicated IT Helpdesk/Associate to support our property network infrastructure across Jakarta-based sites. You’ll resolve internet issues, monitor ISP performance, and maintain essential network documentation.The role includes onboarding support for new properties and daily internal IT tasks to ensure smooth operations. Ideal candidates...

PT Astra Graphia Information Technology is seeking a proactive Helpdesk Agent in Yogyakarta. This entry-level role targets fresh graduates in Computer Science or related IT fields, focusing on monitoring applications, handling user requests via ticketing systems, and escalating issues when needed.The role emphasizes strong communication, quick learning, and...

Job Description Manage day-to-day technical support operations for end-users to ensure optimal performance of computers, network devices, and printers Troubleshoot and resolve complex end-user application issues while maintaining and updating internal technical support documentation Coordinate end-to-end IT asset management operations, ensuring precise...

Cove started with renting coliving spaces. Now we’ve expanded to more than just coliving spaces, providing flexibility for comfortable and enjoyable long term or short term stays in our beautiful properties. With over 8000 rooms across Singapore and Indonesia, we’re living our mission and growing our homes in South Korea and Japan. Believing in the power...

Info Terbaru Lowongan Kerja Helpdesk Staff Bandung September 2026 di PT. Comtronics Systems. Salam Sukses untuk sahabat yang sedang mencari pekerjaan. Semoga tidak berhenti untuk mencari pekerjaan yang pas dengan ijazah Anda. Memang seringkali mencari pekerjaan yang cocok sangatlah susah di tahun 2026 ini. Pada kesempatan ini admin akan memberikan informasi...

PT Prodata Sistem Teknologi (PRODATA) membuka peluang bagi engineer jaringan yang memiliki latar belakang teknik/komputer atau telekomunikasi dengan IPK minimal 2,75 dan usia maksimal 35 tahun. Diperlukan pengalaman hands-on minimal 1 tahun di jaringan, security, monitoring, ITSM, atau helpdesk.Fresh graduates dipersilakan mengikuti program pengembangan....

Memimpin dan mengawasi operasional tim helpdesk sehari-hari.Memastikan seluruh tiket dan permintaan pengguna ditangani sesuai SLA.Mengembangkan strategi peningkatan kualitas layanan helpdesk.Melakukan monitoring dan evaluasi performa tim helpdesk.Menyusun dan menerapkan SOP serta standar layanan helpdesk.Berkoordinasi dengan tim IT dan departemen terkait...

Responsibilities Exercise strong technical judgment and intuition to determine when to escalate issues early (in cases of potential large-scale system impact) versus conducting independent initial investigations.Communicate clearly, effectively, and transparently with stakeholders throughout all stages of an incident (initial detection, ongoing updates,...

About SMN GroupAt SMN Group, we offer a highly inclusive, collaborative, and supportive workplace to realize your full potential. We empower our team to contribute by providing a brighter future and making an impactful transformation for our clients, people, and society. We are always looking for people with the relentless energy to push themselves further...

About SMN GroupAt SMN Group, we offer a highly inclusive, collaborative, and supportive workplace to realize your full potential. We empower our team to contribute by providing a brighter future and making an impactful transformation for our clients, people, and society. We are always looking for people with relentless energy to push themselves further and...

We are hiring: IT Network & Operation Responsible for supporting IT operations, network connectivity, security monitoring, helpdesk services, and infrastructure monitoring to ensure stable IT services. Location: Jakarta, Indonesia Responsibilities: • Handle IT support, troubleshooting, installation, and configuration • Manage and monitor Helpdesk...

Helpdesk Agent Job Summary We are seeking a proactive and detail-oriented Helpdesk Agent to join PT. Astra Graphia Information Technology. This entry-level role is ideal for fresh graduates with a background in Computer Science, Informatics, or related IT fields. The Helpdesk Agent will be responsible for monitoring applications, managing day-to-day...

POSe sedang mencari tenaga IT Helpdesk/Technical Support untuk menjaga kelancaran produksi. Tugas meliputi monitoring produk, memantau kepatuhan kualitas, dan mendokumentasikan issue serta tindakan perbaikan.Posisi ini menuntut pengalaman 2+ tahun di IT helpdesk atau dukungan teknis, kemampuan Windows 10/11, dan penguasaan Google Workspace. Keterampilan...

PT Indocyber Global Teknologi seeks an IT Support professional to monitor IT infrastructure, troubleshoot incidents, respond to alerts, and manage tickets. You will assist with user accounts, access requests, and routine maintenance under established procedures.The role requires a Bachelor’s degree in IT or related field and 1–3 years of experience in IT...

PT Bank Perkreditan Rakyat Artha Berkah membutuhkan tenaga IT Infrastruktur/Jaringan di Yogyakarta untuk memberikan dukungan teknis melalui helpdesk, menangani tiket, serta menjaga kinerja jaringan dan server agar tetap up dengan tingkat produksi yang tinggi.Posisi ini melibatkan monitoring, troubleshooting masalah konektivitas, backup data, dokumentasi...

PT Prima Vista Solusi in Jakarta is seeking an entry-level IT Operations Specialist to monitor system performance, provide support, and ensure business continuity after deployment.The role involves verifying IT infrastructure health, aiding the Helpdesk with complex issues, and supporting tools like TAMS and Vericentre. Fresh graduates are welcome to apply,...

PT Rapid Teknologi Indonesia seeks an IT Parameter Operations Officer placed in the Finance Industry to monitor performance metrics, analyze data, and ensure compliance with policies. The role involves handling helpdesk inquiries, coordinating with internal teams, and preparing regular performance reports.The candidate should have a Bachelor’s degree and...