customer service admin

Handle customer inquiries, requests, and complaints through WhatsApp, phone, social media, and other communication channels.Process and monitor customer orders and ensure accurate documentation.Coordinate with the Sales, Warehouse, Logistics, and related departments regarding customer orders.Maintain and update customer databases, sales records, and...

Bertindak sebagai key person yang berinteraksi langsung dengan klien setiap hari, memastikan komunikasi profesional dan memenuhi tingkat kepuasan klien. Respons cepat sesuai dengan prosedur yang telah ditetapkan.Menjaga hubungan baik dengan klien dengan sikap yang ramah, tenang, dan telaten, serta memastikan bahwa kebutuhan klien dipahami dengan baik dan...

PT Bangun Rasaguna Lestari in Bandung, Indonesia is seeking a versatile Customer Service & Admin specialist to support Brand, Marketing & Sales teams; you will handle inquiries across WhatsApp, phone, and social channels and assist with orders and documentation.You will coordinate with Sales, Warehouse, and Logistics, maintain customer databases, generate...

About usMidea Electronics Indonesia is a leading global manufacturer and distributor of home appliances and heating, ventilation, and air conditioning (HVAC) systems. With a commitment to innovation, quality, and customer satisfaction, we serve millions of customers worldwide. Our company culture is built on excellence, teamwork, and a dedication to...

Contact customers to confirm installation appointments. Verify customer information and prepare installation documents. Process and maintain service administration (After Service, Product Replacement, and Product Exchange). Update service records and documentation in the system. Manage petty cash and process operational expenses, including technician...

PT Coway International Indonesia Bandung branch is seeking a diligent administrator to support installation coordination, service administration, and daily branch operations across multiple tasks.The role involves coordinating with customers, maintaining records, handling petty cash, preparing reports, and assisting with office and facility needs. English is...

Paddy Cases in Bandung, Indonesia is seeking a customer service administrator to support order processing and client communication. The role involves handling purchase orders via WhatsApp and coordinating with internal teams.The ideal candidate will have strong communication skills, attention to detail, and the ability to manage multiple inquiries....

PT Alcoseven Cipta Pratama mencari Customer Service Officer Staff yang berdedikasi untuk bergabung di Jakarta Utara. Posisi ini menjadi garis depan layanan pelanggan, menangani pertanyaan, dan mengelola dokumentasi administrasi secara efisien.Jabatan penuh waktu memerlukan kehadiran di kantor Jakarta Utara. Anda akan menangani Administrasi Rekap DO,...

Customer Service Admin & Reservations OfficerYou will manage customer enquiries from the first contact until the order or reservation is confirmed. This is primarily an office-based role communicating with customers through WhatsApp, Instagram, email, and telephone.Key responsibilitiesRespond promptly and professionally to customer enquiries.Provide accurate...

Pendidikan minimal S1 (diutamakan tidak sedang berkuliah)Kreatif, fast response, teliti, dan mempunyai kemampuan analisis dan komunikasi yang baikDiutamakan yang memiliki pengalaman dari perusahaan yang berjualan di marketplace (shopee, tokopedia, lazada, dll)Paham fitur-fitur marketplace (online shop), seperti proses orderan, chat, setting promo, dan upload...

PT Bumi Permata Teknologi sedang membuka peluang untuk posisi Customer Service. Bersedia mengikuti jadwal dan jam kerja yang telah ditentukan untuk posisi tersebut. Kandidat akan berkomunikasi dengan pelanggan, membantu menyelesaikan masalah, dan memastikan kepuasan pelanggan secara profesional.Proses seleksi melibatkan penilaian kemampuan komunikasi,...

Newgenes Lab sedang mencari Customer Service & Sales Admin untuk menangani customer, membantu meningkatkan penjualan, serta mendukung proses order dan operasional sehari-hari untuk brand suplemen kesehatan.Membalas chat dan pertanyaan customer melalui WhatsApp, marketplace, dan channel lainnya.Memberikan penjelasan produk dengan jelas, menarik, dan...

DESKRIPSI PEKERJAANBerikut tanggung jawab utama untuk posisi ini:Pelayanan Pelanggan: Membalas seluruh chat, diskusi produk, dan komplain pelanggan secara ramah dan cepat di berbagai marketplace (Whatsapp, Instagram, Shopee, TikTok Shop).Manajemen Pesanan: Memproses pesanan masuk, mulai dari konfirmasi pembayaran, cetak resi, hingga memastikan koordinasi...

Kinoa Cafe in Bali is seeking a Customer Service Administrator to respond to inquiries via phone, email, and social channels, providing accurate product and policy information and maintaining positive customer relationships.You will handle complaints, follow up on issues, process orders, and keep customer records up to date, ensuring smooth service delivery...

Mengelola proses barang masuk (inbound)Mengelola barang keluar (outbound)Checker ketika ada barang keluar (outbound)Share PO tersebut setelah di download ke groupMembuat Surat Jalan, mulai dari penginputan data di Microsoft Excel hingga selesai sesuai jadwal pengirimanMelakukan pemotongan stok pada sistem setelah proses pengiriman selesaiMelakukan update...

PT Ega Wayang Garmindo seeks a Remote Customer Service Admin to manage online inquiries across platforms, resolve issues, and maintain strong customer relations for garment products. You will work with CRM tools, track orders, and assist with refunds and exchanges from a home setup.Ideal candidates have 1–2 years in customer service or e-commerce, basic...

PT Ega Wayang Garmindo seeks a Remote Customer Service Admin to manage online inquiries across platforms, resolve issues, and maintain strong customer relations for garment products. You will work with CRM tools, track orders, and assist with refunds and exchanges from a home setup.Ideal candidates have 1–2 years in customer service or e-commerce, basic...

PT Ega Wayang Garmindo seeks a Remote Customer Service Admin to manage online inquiries across platforms, resolve issues, and maintain strong customer relations for garment products. You will work with CRM tools, track orders, and assist with refunds and exchanges from a home setup.Ideal candidates have 1–2 years in customer service or e-commerce, basic...

PT Ega Wayang Garmindo seeks a Remote Customer Service Admin to manage online inquiries across platforms, resolve issues, and maintain strong customer relations for garment products. You will work with CRM tools, track orders, and assist with refunds and exchanges from a home setup.Ideal candidates have 1–2 years in customer service or e-commerce, basic...

PT Ega Wayang Garmindo seeks a Remote Customer Service Admin to manage online inquiries across platforms, resolve issues, and maintain strong customer relations for garment products. You will work with CRM tools, track orders, and assist with refunds and exchanges from a home setup.Ideal candidates have 1–2 years in customer service or e-commerce, basic...