customer experience development analyst

The Customer Experience Data Analyst is responsible for analyzing customer service and customer interaction data to identify trends, recurring issues, service performance, and opportunities to improve customer experience and operational efficiency.Job Description:Collect, clean, and validate customer service data from various sources.Analyze customer...

Diageo Bali is seeking a Senior HR Analyst to be the first line of contact for HR enquiries, delivering high-quality customer service and resolving queries with accuracy. You will work with Workday and HR tools, using Bahasa Indonesia to engage stakeholders both in writing and verbally, and support data changes and documentation across employee...

Responsibilities You will support Dealls’ HRIS product (KantorKu) by assisting clients during setup and usage—both online (chat/email) and offline (on-site). Your role is to ensure clients feel supported, issues are handled, and the system runs smoothly for them. Support clients during the setup and onboarding of our HRIS platform, either remotely or...

Job Description: Staff Customer ExperienceDivisionMarket ResearchJob SummaryResponsible for executing end-to-end quantitative CX research, advanced data extraction, and AI-assisted analytics to generate actionable insights into customer needs, behaviors, and expectations across IOH’s products and services. The role supports management and cross-functional...

You will support Dealls’ HRIS product (KantorKu) by assisting clients during setup and usage—both online (chat/email) and offline (on-site). Your role is to ensure clients feel supported, issues are handled, and the system runs smoothly for them. Responsibilities Support clients during the setup and onboarding of our HRIS platform, either remotely or...

DESKRIPSI PEKERJAAN About Astro ASTRO is Indonesia's quick commerce company that delivers groceries and essentials to your door within 15 minutes. Founded in 2021 by a group of seasoned e-commerce executives and backed by trusted international investors, it is our mission to make people’s lives simpler and easier by saving them time, energy, and...

Customer Experience OTA Intern Job no: 532480Brand: DiscovaWork type: Part timeLocation: Bali, IndonesiaCategories: Sales and Customer Service Job Summary We are looking for enthusiastic Customer Experience Interns to join our Global Customer Experience team in Bali. This internship offers a unique opportunity to gain hands‑on experience in the travel...

ASTRO is Indonesia's quick commerce company that delivers groceries and essentials to your door within 15 minutes. Founded in 2021 by a group of seasoned e-commerce executives and backed by trusted international investors, it is our mission to make people’s lives simpler and easier by saving them time, energy, and money.Just like real Astronauts that take...

Blibli Electronic is part of Blibli Group — a retail chain specializing in basic and essential electronic needs. We’re expanding nationwide to provide trusted, high-quality products at affordable prices, supported by excellent customer service. Here, you’ll be part of a team that helps customers find solutions for their everyday technology needs —...

Department: Office of Dir. & Chief GrowthDescription:Job Description: Staff Customer ExperienceDivision: Market ResearchJob Summary:Responsible for executing end-to-end quantitative CX research, advanced data extraction, and AI-assisted analytics to generate actionable insights into customer needs, behaviors, and expectations across IOH's products and...

Customer Fulfillment Analyst (Aviation)- - - - - - - - - - - -Inspire Motion for Life with Michelin!A pioneer of engineered materials, Michelin is building the world’s leading manufacturer of life-changing composites and experiences.Join our Michelin Thailand as a Customer Fulfillment Analyst, Bangkok based today to move your career forward, unlock...

Xendit provides payment infrastructure across Southeast Asia and is expanding to Greater China and LATAM. We process payments, power marketplaces, disburse payroll and loans, provide KYC solutions, prevent fraud, and help businesses grow exponentially. We serve our customers by providing a suite of world-class APIs, eCommerce platform integrations, and easy...

Design and implement CRM/Loyalty Programs aimed at increasing customer transactions and engagement.Monitor and evaluate program performance based on targets, transaction results, and customer responses.Monitor and control program reward inventory, ensuring sufficient availability based on redemption needs across stores.Process, analyze, and visualize program...

JPMorganChase invites applicants for a Summer Analyst in the Asia Analyst Development Program in Indonesia. You will gain hands-on experience across revenue and non-revenue functions, collaborating with experts and rotating through front, middle, and back-office roles.The 9-week internship serves as a talent pipeline for the full-time Asia Analyst...

The Customer Experience Manager (CXM) is responsible for helping enterprise customers achieve measurable value from their technology investments post-sale. The CXM acts as the primary customer partner, coordinating across Sales, Subscription Account Management, Support, Engineering, Product, and partners. Key responsibilities Own relationships with assigned...

About the job Business Development AnalystCompany Overview:Our client is an investment firm that is part of a well-established family conglomerate group.Job Summary:We are seeking a Business Development Analyst with 2 years of experience to support investment research, business expansion, and strategic decision-making. This role requires a strong analytical...

Blibli Electronic is part of Blibli Group — a retail chain specializing in basic and essential electronic needs. We’re expanding nationwide to provide trusted, high-quality products at affordable prices, supported by excellent customer service. Here, you’ll be part of a team that helps customers find solutions for their everyday technology needs —...

About the RoleAs a Corporate Development Analyst, you’ll be part of a highly analytical team working on strategic initiatives that shape GoTo’s growth and direction. You’ll gain hands‑on exposure to capital market strategy, valuation, M&A, deal structuring, strategic partnerships, and portfolio management.Beyond financial analysis, you’ll work...

About the job Business Development AnalystMeratus Group is a leading integrated maritime and logistics operator in Indonesia, pioneering innovative solutions that drive efficiency and sustainability in the industry. With a rich history dating back to 1957, Meratus has evolved into a powerhouse, operating over 45 shipping routes, a fleet of 100 vessels, and a...

We are looking for a Business Development Analyst to bridge business needs with product, technology, and operational solutions. You will work closely with stakeholders and cross-functional teams to translate business requirements into clear specifications, support application development and testing, and identify opportunities to improve our products,...