customer experience development analyst

PT Plaza Auto Prima saat ini membuka lowongan untuk Event & CR Analyst penempatan Plaza Harley Davidson, Surabaya. Tugas utama mencakup penerapan standar grooming bagi karyawan cabang, memastikan showroom dan workshop terlayani dengan baik, serta menangani keluhan pelanggan.Posisi ini menuntut pengalaman di area customer service, proaktif, disiplin,...

Kompas Gramedia membuka peluang kerja untuk posisi layanan pelanggan di Surabaya. Tugas utama mencakup berkomunikasi dengan klien mengenai pengalaman produk, memberikan saran pembelian, menjawab pertanyaan layanan, serta memproses pemesanan.Posisi ini memprioritaskan kandidat berusia maksimal 35 tahun dengan minimal Diploma 3 (D3) dan bersedia ditempatkan di...

Concentrix in Yogyakarta, Indonesia is seeking a QA professional to monitor calls, emails, and chats, provide feedback to agents, and analyze data to produce actionable QA reports.The role requires a diploma or bachelor’s degree (preferably in communication), at least 1 year in QA for inbound, email, and chat customer service, and strong English (B2). You...

Xendit provides payment infrastructure across Southeast Asia and is expanding to Greater China and LATAM. We process payments, power marketplaces, disburse payroll and loans, provide KYC solutions, prevent fraud, and help businesses grow exponentially. We serve our customers by providing a suite of world‑class APIs, eCommerce platform integrations, and...

Concentrix is seeking a QA professional to monitor contacts, provide feedback to agents and support continuous improvement of customer interactions.The role involves data analysis, deck/report preparation, and calibration activities with internal and external teams to heighten customer experience.Candidates should have at least a diploma or bachelor's in...

Bibit.id is looking for a passionate Customer Experience professional based in Jakarta, Indonesia. This position is suitable for both experienced candidates and fresh graduates with an interest in investment and capital markets. Key responsibilities include serving as the primary contact for users and providing them with timely information about products and...

PT Mitra Pelita Terangi Bangsa adalah perusahaan terkemuka di bidang Call Center & Layanan Konsumen yang berkomitmen menghadirkan layanan berkualitas tinggi dan berorientasi pada kepuasan pelanggan. Kami memberi peluang pengembangan karier dalam lingkungan kerja yang profesional dan suportif.Posisi Quality Assurance/Quality Control akan memantau interaksi...

Responsibilities: Lead the development and implementation of comprehensive Customer Lifetime Frameworks tailored to Luxehouze focusing on enhancing post‑purchase engagement, repeat purchase rates, and client lifetime value. Analyze customer segments and journey, such as low revisit rates and dependency on WhatsApp/Client Advisor interactions. Create...

You will support Dealls’ HRIS product (KantorKu) by assisting clients during setup and usage—both online (chat/email) and offline (on-site). Your role is to ensure clients feel supported, issues are handled, and the system runs smoothly for them. Responsibilities Support clients during the setup and onboarding of our HRIS platform, either remotely or...

Bachelor’s degree in Hospitality Management, Business Administration, Marketing, Communications, or a related field.Minimum 5–10 years of experience in Customer Experience, Hospitality, Luxury Retail, Healthcare, Aesthetic Clinic, or a similar service-oriented industry, with at least 5 years in a supervisory/managerial role.Strong understanding of...

ASTRO is Indonesia's quick commerce company that delivers groceries and essentials to your door within 15 minutes. Founded in 2021 by a group of seasoned e-commerce executives and backed by trusted international investors, it is our mission to make people’s lives simpler and easier by saving them time, energy, and money. Just like real Astronauts that take...

Blibli Electronic is part of Blibli Group — a retail chain specializing in basic and essential electronic needs. We’re expanding nationwide to provide trusted, high-quality products at affordable prices, supported by excellent customer service. Here, you’ll be part of a team that helps customers find solutions for their everyday technology needs —...

Department: Office of Dir. & Chief GrowthDescription:Job Description: Staff Customer ExperienceDivision: Market ResearchJob Summary:Responsible for executing end-to-end quantitative CX research, advanced data extraction, and AI-assisted analytics to generate actionable insights into customer needs, behaviors, and expectations across IOH's products and...

Gratyo Global Awards Winning Practical Business Coaching Company View all jobs Are you a Customer Experience Manager from Premium Healthcare, Education & Training, or SaaS Companies who can own the entire client journey — from onboarding to long-term retention — while simultaneously improving the systems that make that journey excellent NOT ONLY can do a...

ResponsibilitiesYou will support Dealls’ HRIS product (KantorKu) by assisting clients during setup and usage—both online (chat/email) and offline (on-site). Your role is to ensure clients feel supported, issues are handled, and the system runs smoothly for them.Support clients during the setup and onboarding of our HRIS platform, either remotely or...

Blibli Electronic is part of Blibli Group — a retail chain specializing in basic and essential electronic needs. We’re expanding nationwide to provide trusted, high-quality products at affordable prices, supported by excellent customer service. Here, you’ll be part of a team that helps customers find solutions for their everyday technology needs —...

Job Summary We are looking for enthusiastic Customer Experience Interns to join our Global Customer Experience team in Bali. This internship offers a unique opportunity to gain hands-on experience in the travel industry while supporting customers and travel agents to deliver exceptional travel experiences. If you're passionate about customer service and...

Customer Experience OTA Intern Job no: 532480Brand: DiscovaWork type: Part timeLocation: Bali, IndonesiaCategories: Sales and Customer Service What You Will Enjoy Travel Discounts: Exclusive rates for you, family and friends on flights, hotels, tours, cruises, travel insurance and more Career Growth: Real opportunities across a global network of brands—we...

Meet the TeamThe Cisco Customer Experience (CX) organisation is one of Cisco’s fastest-growing teams, with a clear purpose: helping customers get real, lasting value from their Cisco investments. We work at the crossroads of technical knowledge and business understanding, partnering with customers to improve how they operate and achieve outcomes that...

Deskripsi PerusahaanIndodana is a financial technology brand operated by PT Indodana Multi Finance, providing consumer financing solutions. Our vision is to improve the quality of life for Indonesians by providing easy and secure access to financing by leveraging technology to expand financial inclusion, particularly for underserved segments that lack...