Corporate Account Manager
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• Memimpin dan mengelola seluruh operasional cabang (sales, teknis, dan customer service) agar berjalan efektif dan efisien
• Mencapai target penjualan dan pertumbuhan pelanggan (akuisisi dan retensi) di area cabang
• Mengembangkan strategi pemasaran lokal untuk meningkatkan penetrasi layanan internet (FTTH, broadband, dll.)
• Mengawasi kualitas instalasi dan layanan jaringan agar sesuai standar perusahaan (SLA)
• Memastikan kepuasan pelanggan melalui peningkatan service quality dan penanganan keluhan yang cepat
• Mengelola tim cabang (sales, teknisi, admin), termasuk rekrutmen, pelatihan, dan evaluasi kinerja
• Mengontrol biaya operasional cabang dan memastikan efisiensi budget
• Membangun hubungan dengan stakeholder lokal (komunitas, vendor, pemerintah daerah, dll.)
• Menganalisis performa cabang dan membuat laporan rutin (penjualan, churn rate, network performance) Kualifikasi :
• Pendidikan minimal S1 semua jurusan
• Memiliki pengalaman minimal 4 tahun pengalaman kerja di bidang terkait diperlukan untuk posisi ini.
• Memiliki pengalaman di industri ISP menjadi nilai tambah.
• Keahlian yang dibutuhkan: Microsoft Office tingkat lanjut (Excel dan PowerPoint), keterampilan kepemimpinan, keterampilan komunikasi, kemampuan analitis yang baik, penjualan dan pemasaran.
• Bersedia ditempatkan di Palembang
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