Tfw/wfm (Work Force Management) Contact Center

Monitoring team - Ensure operational contact center service operational running well - Ensure the achievement of KPI target - Reporting - Bachelor Degree / Diploma any Major - Max Age 35 years old - Min 1 year experience in same position Contact Center - Know about KPI Digital and non Digital Target - Able to speak english - Good analytical and logical...

PT Transcosmos Indonesia, a joint venture between Transcosmos Inc. and CBN (a member of the Salim Group), is a Global Digital Transformation Partner in Customer Experience Solutions and Digital Marketing Solutions.SUPERVISOR CONTACT CENTER - TEGALJob Descriptions:Supervise, evaluate, and analyze the quality of call center operations.Maintain ongoing coaching...

**Job Summary / Overview**: - Working primarily with agents and supervisors the Quality Assurance Analyst will be responsible for monitoring interactions to ensure the needs of the customer and client are met on each and every interaction. - Responsible for conducting internal monitoring based on company and daily quotas. - Inform of any suspicious or...

Directly responsible for Agent Development. - Manages and develops a team of assigned agents to meet and exceed performance, quality, end-user satisfaction, client satisfaction and any other relevant key operational metrics by providing them guidance, support and education. - Review team and agent performance qulity metrics on a regular basis within shift...

Join us! for an exciting opportunity to be part of a new venture to educate children in computer literacy. KodeKiddo is a fun-focused & interactive coding school for kids. We offer children yearlong afterschool enrichment coding, STEM (science, technology, engineering, & math), intra/extracurricular & various competition / events using the technologies &...

**Job description** Jobdesk : melakukan kunjungan ke nasabah untuk melakukan penagihan atas keterlambatan pembayaran angsuran. Kualifikasi: 1. Laki laki 2. Usia maksimal 30 tahun 3. Freshgraduate / mempunyai pengalaman sebagai kolektor 4. pendidikan mínimal SMA Benefit 1. Gapok UMK 2. Tunjangan 3. Insentif 4. BPJS Kesehatan dan ketenagakerjaan 5....

Job SummaryGeneral Field Sales work includes face-to-face and remote selling to both new and existing customers including:Selling directly to the end consumer/business purchaser or indirectly through various sales channelsAssessing customer needs and suggesting appropriate products, services, and/or solutionsDeveloping and delivering sales bids,...

Job Description-Manage product listings and delisting (SKU management)-Set up promotions (discounts, vouchers, gifts, flash sales)-Prepare and update weekly ATP reports and SKU master lists-Register and manage campaign participation on e-commerce platforms-Adjust and improve store visibility (banners, SIS, and PDP images)-Update and monitor violation points...

**Requirements**: - D3 or above⁠ - Fresh Graduate - ⁠Familiar with GForm and GDrive. Understand Excel or Google Spreadsheet would be preferred. - ⁠Have a good communication skills - ⁠Have a good data accuracy skills - ⁠Willing to work on fields - ⁠Fast learning - ⁠Doing a data collection to be reported to the Direct Manager - Work in the...

OverviewCustomer AdvisorPart time - 20 hours per week 3 Month Fixed Term Contract Shifts available Monday - Sunday, 7.00am pmUK Notional hourly rate £12.71 per hour (Inclusive of an £0.81 per hour, store specific location allowance)B&Q OxfordWe believe anyone can improve their home to make life better. Every day, we give our millions of customers...