Bartender (Japanese Fluency) - Viking Cruise - Yogyakarta

Assist in the set-up and execution of F&B related ship functions and special events.
- Tally all sales transactions and correctly follow accounting procedures; correctly tally bar revenue.
- Maintain in depth knowledge of all Bar Menus in order to deliver exceptional STAR Service, at all times.
- Prepare and serve drinks, in accordance with company standards and ensure that correct recipes are followed.
- Ensure cost control and adhere to set budgets; conduct stock takes and inventory, according to company procedures; ensure the correct storage of stock and establish par levels.
- Ensure assigned areas are set up in accordance with the direction from the relevant Supervisors and Viking’s Operations Manuals and Standard Operating Procedures (SOPs).
- Follow service procedures according to Standard Operating Procedures, Departmental Service Standards and all applicable Public Health Polices.
- Prepare and operate F&B activities in all outlets, this includes but is not limited to beverage outlets; ensure all F&B activities are prepared and executed, according to company standards.
- Ensure mise-en-place for all areas of responsibility are prepared 15 minutes prior to service.
- Partake in embarkation duty, as directed, including but not limited to luggage assistance, escorting Guests and any other related duties; participate in loadings, as required by Supervisors.
- Participate in “The Daily Reunion” every day to understand your team’s operational needs and to ensure consistent adherence to Viking’s STAR Service Standards.
- Provide the highest level of comfort and sales-oriented service to Guests and consistently maintain an impeccable standard of cleanliness and hygiene in assigned areas, as per Viking’s STAR Service Standards and all Public Health Policies; proactively prepare service according to Guest flow, embarkation & disembarkation, sea day activities & other activities.
- Ensure you always wear the appropriate and task specific Personal Protective Equipment (PPE) as required for your duties onboard. Always use correct lifting techniques to prevent injuries.
- Uphold impeccable grooming standards at all times by complying with Viking’s Image and Uniform Standards.
- Ensure that company property is appropriately secured and protected, especially during rough weather conditions, in order to prevent unnecessary loss or damage.
- Demonstrates outstanding flexibility: able to work at different times of the day, under pressure and reflect a positive can-do attitude and the best image of Viking at all times.
- Become knowledgeable about itinerary-related ports of call, shore excursions and shipboard activities such as events, entertainment and programs.
- Have strong motivation to achieve the company goals and objectives (quality and financial) for the Bar Department.
- Have full knowledge about safety & security procedures and can operate in line with all Public Health, Environmental and Safety & Security Policies; participate in all training concerning onboard training, safety & security, fire prevention, evacuation exercises as required by the company.
- Assist in other departments and/or perform additional duties, upon instruction from supervisors.
- This document describes the primary activities, duties and responsibilities of this position. Your manager or supervisor may assign additional duties and responsibilities to you.
- A required minimum of 2 years plus experience as a Bartender or similar position, within a 5 Star hospitality and/or bar environment; must have in depth beverage knowledge (wines, cocktails, etc.); must demonstrate the ability to work independently.
- Must be a minimum age of twenty-one (21) years old; physically fit and in good health; must be able to carry heavy items and stand, kneel and bend for prolonged periods of time.
- Fluent in English and japanese - must have excellent English communication skills to clearly communicate to the Bar Team and Guests - the ability to speak additional languages is an advantage.
- Flexible, stress resistant, committed team player and exceptional work ethic is required.
- Guest-focused, service-oriented, positive personality, professional appearance and impeccable hygiene standards, with excellent knowledge of all Public Health Policies are required.