Technical Support Staff

2 weeks ago

Jakarta, Indonesia Impack Pratama Industri Full time

**WORK AT IMPACK**:
Impack is a company deeply committed to progress and dynamic growth. Our workplace fosters an environment where your potential takes center stage. We’ve nurtured an environment where each team member has an equal opportunity to access knowledge development and to have the chance to elevate their skills and work attitudes.
- At Impack, we understand that the capacity development will become the foundation for our employees in achieving their path to their personal and professional success. This, in turn, will pave the way for a more productive and sustainable workplace.

**Technical Support Staff**

As a Technical Support Staff, you will be responsible for providing technical expertise and support to our customers.

**Requirements**:

- Bachelor’s degree in Civil Engineering.
- Minimum 2 years of work experience in similar position.
- Good understanding of civil engineering principles and practices, proficiency in AutoCAD and SAP 2000.
- Strong analytical thinking, problem-solving and attention to detail.
- Excellent communication skills, ability to work independently and as part of a team.
- Willing to travel and work at heights.

**Main Job Description**:

- Prepare and deliver technical presentations; for external and internal purpose.
- Visit customer sites to provide technical presentations and addressing customer complaints promptly.
- Conducting in-depth analysis of technical issues related to installations of our products; e.g. roofing, panel, pipe, etc.
- Developing product designs, installation manuals and mechanical properties testing.

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