Product Operations Specialist
1 day ago
The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.
With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, together we can build an e-commerce ecosystem that is innovative, secure and intuitive for our users.
In this role you will be responsible in content strategy localization, social media as well as campaign management. Join us as we drive the future of e-commerce here at TikTok.
Join us as we drive the future of e-commerce here at TikTok.
**Responsibilities**:
1. Responsible for root cause analysis on different product features and providing feedback to business units.
2. Able to finish the product feature GTM document independently and set up training session for the operation team.
3. Able to conduct survey/initiate experiment to understand user needs and find the pain points on product feature of community operation, and further help product manager to optimize.
4. As a team member of the community creator team, you will need to collaborate very closely with the product team to guarantee all the product needs can be satisfied
1. Minimum Bachelor's degree or above with 2-3 years relevant experience
2. Had experience of product operation role in E-commerce company.
3. Familiar with different social apps and tools such as WhatsApp, Telegram, etc
4. Strong understanding of content especially TikTok, Instagram, YouTube, and other content driven platforms.
5. Data driven, strong execution, good communication, collaborative, and time management skills; comfortable working in a fast-paced and dynamic environment
6. Proficient in English and Bahasa, Mandarin will be a plus
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