Commercial Strategy

2 weeks ago

Jakarta, Indonesia Ninja Van Full time

Ninja Xpress is a leading last-mile delivery service company in Indonesia. Since 2015, Ninja Xpress has been delivering success for local SMEs by organising various programs that are ready to support the quick and strategic development of SMEs.

Ninja Xpress provides flexible service options and an easy-to-use system that enables real-time package tracking. These options are supported by professional and dedicated customer service. As a form of Ninja Xpress’s commitment to care for our loyal SMEs, we also have various Ninja Rewards programs such as Point Rewards, Creative Hub, Prima Benefit, Aksilerasi, and Capital Loans, to help our local SMEs with their businesses.

**Responsibilities**:

- Track & coordinate corporate/commercial initiatives and report weekly progress, risks, and mitigations.
- Build business cases and manage approvals, interdependencies, and timelines across functions.
- Bridge Sales, Product, Ops, Finance & Legal to design customer-ready solutions for B2B accounts.
- Translate sales requirements into actionable product/operational deliverables and drive adoption.
- Run KYC/market validation, meet target customers, and onboard pilot users.
- Craft GTM (segmentation, pricing, positioning, launch plan) and propose the right sales org to scale.
- Track pilot performance (adoption, revenue) and present insights to senior management.

**Requirements**:

- 4-6 years in project/special projects within B2B logistics/supply chain/express logistics with ops exposure.
- Proven customer solutioning and product/POC launch experience (KYC, pilot onboarding, GTM). Consulting/strategic project background is a plus.
- Bachelor’s in Business/Logistics/Supply Chain (Master’s a plus).
- Excellent stakeholder communication (English & Bahasa), strong data/analytics (Google Suite, Excel, BI tools), crisp reporting/presentations.
- Customer-oriented, strong planning & execution, data-driven, solutioning mindset, adaptable and collaborative.
- Willing to travel within Indonesia.

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