Customer Service Executive

6 days ago

Jakarta, Indonesia Avery Dennison Full time

**Company Description**

**AVERY DENNISON IS PROUD TO BE CERTIFIED GREAT PLACE TO WORK IN** AUSTRALIA**, **CHINA**, **INDIA**, **JAPAN**,** SINGAPORE**, **MALAYSIA**, **THAILAND**, **VIETNAM** AND **INDONESIA**, AND RECOGNIZED AS ONE OF THE BEST COMPANIES TO WORK FOR IN ASIA IN** GREATER CHINA** AND** VIETNAM**.**
**Job Description** ABOUT YOUR ROLE**:
You will be responsible for order processing, order follow up, product inquiries, on-time deliveries to help elevate customer satisfaction. This is a CONTRACTUAL role for 6 months.

**YOUR RESPONSIBILITIES WILL INCLUDE**:

- Responsible for order processing to ensure all purchase orders are being executed promptly, customer-required delivery date/times are being met at all times.
- Sales order credit hold check, cash in advance - payment check.
- Bi-weekly indent orders updates to customers.
- Be able to provide product and quality information and excellent response to customers.
- Coordinate clearing aging inventory and slow-move inventory.
- CS support administrative tasks when needed, CS back up

**Qualifications**
- Diploma or Bachelor’s Degree in any related fields
- 6 months - 2 years experience in customer service.
- Hands-on experience in order processing via systems is preferred.
- Detail-oriented with good communication and interpersonal skills to work with all levels.
- Self-initiated and able to work effectively to meet the deadlines
- Good team player and service-minded

AVERY DENNISON IS AN EQUAL EMPLOYMENT OPPORTUNITY PROVIDER
**Additional Information** AVERY DENNISON IS AN EQUAL EMPLOYMENT OPPORTUNITY PROVIDER

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