Service Delivery
1 week ago
Persyaratan
Bachelor’s degree is preferable.
Current and proficient user of WFM systems/tools for Fiber networks would be an advantage
A proven ability to motivate teams
Able to operate MS Office Tanggung Jawab
Manage Work Orders for customer installation and Fault Repair
Scheduling, dispatching to technician, ensure work is completed
Handle complaint related to schedule installation & troubleshooting customer and create service calls as necessary.
Create service schedules, assign calls to technicians, and ensure routes are completed.
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