Communication and External Affairs Manager

**Communication & External Affairs Manager (H35)**

**Purpose/Role of the job**

This role will be based in Merak Plant, reporting to president director and plant manager:

- To support safe operations of Merak plant through strong CSR activities/engagement with local community or local government bodies. Internally, the role will support plant manager in internal general affairs, contract management and activities.
- To develop, implement and improve internal communications, employee engagement and a stronger leadership safety culture through a robust communication action plan. To build and execute relationship strategy within stretch budget environment to key government bodies (especially policymakers), politicians and influencers in order achieving IAI business objectives (growth agenda, profitability, sales/marketing goals). Develop and execute strategies for company to mitigate policy risks to the business, as well as advance strategic business opportunities. This position will also manage company’s participation in strategic business associations and coalitions in Indonesia.

**Environment/Context/Complexity of the job**
- Need to coordinate and manage various activities within Indonesia both in Jakarta and Merak, thus need to manage different type of engagement (government/b2b vs local community). The role requires high adaption skill to use the right style and persuasion. There is also dependency to government/political/local community situation to complete task effectively
- Need to take into consideration the varying objectives of different stakeholders internally vs externally (government/local community - and respective industries/associations)
- Internal: contribute to IAI growth strategy/business agenda. Collaborate with global communication, president director, plant manager, and HR.
- External: engage the right government bodies to position the company correctly to achieve business agenda. Indonesia ranks #102 (of of 180) in the 2020 Corruption Perceptions Index, the role relationship/engagement shall operate within the value of anti-bribery and corruption.

**Responsibilities/Accountabilities of the job**

Permit & Building/Facilities Management

Key Activities:
Managing contract of transportation (light vehicle) and INEOS building/facilities management (Gardening, building repair, office facilities). Execution of the contract will be dispersed to others accountable parties. Own the relationship with the service provider - e.g., if there are any discrepancies between contract and execution/implementation. Procurement will always support during contract negotiation and KPI assessment.

Key Outcomes:

- Annual contract review and renewal - together with procurement and necessary department.
- Review and monitor contract implementation and budget - weekly to monthly.
- Provide continuous improvement initiatives aiming efficiency.
- Providing leadership coaching, setting up procedures/guidance to executor:

- Transportation: Team Assistant & dispatcher of service provider Jakarta & Merak
- Gardening, building repair, office facilities
- Merak canteen management
- To support government relation activity related to license to operate

Local Corporate Social Responsibilities (CSR)

Key Activities:

- Supporting plant manager in creating positive relationship with local community. Drive and build annual CSR agenda, including execution/implementation.
- Act as main point of contact regarding community proposal or grievance.

Key Outcomes:

- Annual CSR agenda, budget and execution e.g. local community/businesses empowerment, any charity/donation request, events related to big religious holiday, etc.
- Support plant manager in coordinating un-used assets/material e.g. scrape auction involving local community, valuable non-hazardous waste auction.
- Maintain positive relationship with local community and associations. Supporting plant manager to manage community grievance risk to the plant operations.

Communication

Key Activities:

- Identify and evaluate public/government policies in alignment with IAI business goal and agenda.
- Conceptualize and implement communications measures, such as events, industry target group events, promotions, fairs and exhibitions, trade press releases and online activities.
- Plan marketing communications measures for the Company based on product, industry, and customer strategies.
- Developing, implementing, and measuring success of the communications action plan.
- Maintaining in-depth knowledge of key issues that have potential impact on company/business reputation and working closely with other functions such as Commercial, Plant Manager and HR to drive internal engagement and external agendas as mentioned above and supporting developing our culture around Mindsets
- Managing a communications and engagement budget for materials and supporting events.
- Planning, writing and production of communications plans and materials for business projects and activities.
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