Inside Sales

2 weeks ago


Jakarta, Indonesia Alfa Laval Full time

Inside Sales

At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people, and planet. This can only be achieved by having dedicated people with curious minds. Curiosity is the spark behind great ideas. And great ideas drive progress.

As a member of our team, you thrive in a truly diverse and inclusive workplace based on care and empowerment. You are here to make a difference. Constantly building bridges to the future with sustainable solutions that have an impact on our planet’s most urgent challenges. Making the world a better place. Every day.

Who are you?

You are motivated by working in a team where the emphasis is on being a team player and where the culture is energetic with a focus on providing a high level of customer service. You work in a structured way, are analytical, and focus on your communication with others. It is important that your focus is on the customers' experience, and that you ensure that they receive a high level of service, even though everyday life is hectic.

If the above sounds like you, this position might be just what you’re looking for

About the job

The primary focus of the role will be responsible for selling Alfa Laval products and services within the assigned area of responsibility and providing direct support to customers, including complex quotations and advanced technical support (including sizing & selection) in the Service - Energy Division.
- Conduct Market and Customer analysis and mapping to define business potential and opportunities for spare parts and services to the Steel, Pulp & Paper, Oil and Gas, Power Sector, Refinery, Machinery & Manufacturing, Biodiesel, Pulp & Paper and Chemical industries.
- Be active in the market and focus on inside customer interactions by providing direct support to customers, including complex quotations and advanced technical support (including sizing & selection).
- Develop complex and value quotes reflecting the customer needs stressing the unique selling points and actively follow up the quote in order to understand if the proposed value is understood and if it is matching the customer needs.
- Use the CRM tool and other tools in a consistent and qualitative way, to support the sales process and take decisions

What You Know
- Has good local market knowledge and developed impactful strategies in accordance with the business vision and networking.
- Demonstrated proven track record of over-achievement in your current or previous work capacity.
- Outstanding interpersonal skills with both internal and external parties.
- Always seek to understand the key stakeholders' business challenges and working it through collaboratively together.
- 2-3 years’ experience in fast-moving components or parts sales and channel sales in related industries.

What is in it for you

We offer a challenging position in an open and friendly environment where we help each other to develop and create value. Your work will have a true impact on Alfa Laval’s future success.



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