IT Technical Support in Branch
6 days ago
Scope of Work
Business as Usual:
- Manage, maintain, and repair all problems related to technology experienced by users, both hardware (PC, Notebook, Printer, and Other End User Peripherals), software and standard Office Applications
- Collaboration with all parties in the process of analyzing obstacles or problems to get to the causes.
- Report all possibilities that will be potentially dangerous in the use of technology.
Support Go Live Application:
- Providing technology-related services for live project preparation starting from Operational Readiness Test ORT, UAT, outreach, cut off and others activity in Support Go Live Application
- Support during the live project.
- Supporting projects (business and regulatory projects) carried out at HO in the implementation stage for branches.
Personnel Specification:
- D3 Diploma or S1 Degree in Computer Science and Other Related Discipline Science
- Minimum Experience 1 Year in Desktop Support Engineer, IT Support Operation, IT Helpdesk
- Understand and be able to Troubleshoot related to IT Infrastructure such as End User Computing Devices, Network Devices, Server Room Devices, etc.
- Able to improve the SLA of technology-based (Ticketing Systems and Other Related Systems)
- Understanding Simple Database Query with Tools PL/SQL and DBeaver (Language: Oracle, Postgre, MySql & SQL Server)
- Can perform tasks through remote processes and onsite visits to several branches.
- Having loyalty and a sense of responsibility in performing tasks
- Fast Learning, discipline, proactive attitude, and positive thinking
- Knowledge about Financing Company Business Process (Point Plus)
- Knowledge about ITIL or IT service Management concept (Certified is Point Plus)
- Can Join Quickly...
-
Technical Support Supervisor
2 weeks ago
Jakarta, Jakarta, Indonesia PT Hyundai Elevator Indonesia Full time 9,000,000 - 12,000,000 per yearRequirements :Min. Diploma/ Bachelor degree in Electrical/ MechanicalAt least 5 years of working experience (preferable in Elevator Industry),Required language(s): EnglishProficient is using Microsoft OfficeRequired Skill(s): Basic dealer operation management, Advance communication skill, High Leadership skill.Job Description:Leading in carrying out...
-
Site Support
1 week ago
East Jakarta, Indonesia Bobobox Full time 2,000,000 - 4,000,000 per yearWhat you will do:Responsible to support daily maintenance of Building, Mechanical, Electrical, and Plumbing in our BranchesKnowledge basic preventive maintenance of equipment buildingMake sure all equipment in our branches run smoothlyConduct minor repairing and fixing based on SOP.Maintain the inventory of working tools and equipment at the branch.Fast...
-
Technical Support
2 weeks ago
Jakarta Selatan, DKI Jakarta, , Indonesia PT. Indo Krisna Teknologi Full time $15,000 - $30,000 per yearResponsibilities: - Assisting with product implementation, demos, and training sessions on cloud -based platforms (e.g., Zoho). - Providing support through email and chat for technical inquiries and issue resolution. - Diagnosing and resolving basic application/platform issues with guidance from senior team members. - Analyzing user needs and assisting in...
-
Technical Support
4 days ago
Jakarta, Indonesia COMAC Indonesia office Full time1. Responsible for dealing with various technical issues at the Southeast Asia customer site, carrying out on-site technical support, and on-site work coordination. 2. Responsible for carrying out AOG support work for Southeast Asian customers. 3. Responsible for collecting and feeding back information on Southeast Asia customers\' needs and fleet...
-
Technical Support
4 days ago
Jakarta, Indonesia PT Indonesia Airawata Finance Full time**Responsibilities**: - Execute SQL queries for data checks and issue investigation. - Collaborate with Product, IT, and Operations teams to resolve tickets efficiently. - Maintain and update technical documentation using Notion, Jira, or ticketing tools. - Perform API endpoint testing using Postman. - Provide technical support to internal users and...
-
Branch Business
3 days ago
Jakarta, Jakarta, Indonesia SeaBank Indonesia Full timeJob Description:Monitoring and analyzing SeaBank's Branch business development & sales performanceMonitoring sales quality assurance, business standards & supportChecking the accuracy and ensuring internal & external reports related to branch business with other relevant teamImplementing, evaluate and monitor quality assessment plan of marketing processes of...
-
Technical Support Specialist
2 weeks ago
Jakarta, Jakarta, Indonesia PT Xinyi Trading Group Official Full time 20,000,000 - 40,000,000 per yearJob Title : Technical Support (Jakarta)Job Descriptions :Provide on-site and remote technical support based on client needsProvide on-site and remote troubleshooting for hardware and software issuesConduct installation, robots mapping, configuration, and maintenance of productsCollaborate and coordinate with technical support team for complex issue...
-
Technical Support Engineer
1 week ago
Jakarta, Indonesia Demolytic Full time**Jakarta**: **Indonesia**: We are looking for a Technical Support Engineer to provide enterprise-level assistance to our customers. Technical Support Engineer Responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support. For more complex problems that require nuanced...
-
Technical Support
3 days ago
Jakarta, Jakarta, Indonesia PT Sirius Digital Solusindo Full timePeluang KarirPT Sirius Digital Solusindo sedang mencari kandidat energik dan berorientasi pada solusi untuk bergabung dengan tim Technical Support kami di Jakarta. Sebagai Technical Support, Anda akan menjadi titik kontak utama bagi pelanggan kami dan bertanggung jawab memecahkan masalah teknis, meningkatkan pengalaman pengguna, dan memastikan kepuasan...
-
Technical Support
4 days ago
Jakarta, Indonesia B3 Networks Pte Ltd Full time**The following is a Job Description for this position**: - Ensure products/services function as expected and resolve customer issues. - Provide product education, activation, and support. - Coordinate with internal teams (Engineer/Product Team). - Use ticketing systems (JIRA) actively. - Maintain customer satisfaction. **The following are the requirements...