Credit Kyc Lead

**About the Role**

Fasten your helmet and climb aboard if you’re ready to be our Credit KYC Lead. In this role, you will act as an integral player within the Credit Operations based in Indonesia that focuses and leads the KYC team. You will need critical thinking skills to identify complex problems, stellar analytical thinking, and problem-solving abilities to provide valuable solutions to the business. The folks in the Credit Operations function will be your companions on the ride and band together to enhance operational excellence.

**What You Will Do**:

- Perform day to day control of KYC activities
- Make innovations and improvisations regarding KYC flow to speed up the process and make analysis results more accurate
- Make daily, weekly, and monthly reports
- Implement and renew Risk-Based Approach based on Local Regulation requirements and Company Internal Policies
- Review training material, and conduct training to Agents and related department
- Ensure KYC Associate to make sure there is no backlog and queries has been completed

**What You Will Need**:

- Bachelor degree (S1) in Economics or any related field
- Minimum 4 years of experience in KYC staff or one year as KYC Supervisor/Lead
- Demonstrate experience in KYC work within the financial service industry
- Strong research and analytical skills
- Familiar with Google Sheet
- Must have good planning and time management/prioritization skills

**About the Team**

Our objective as Gojek’s Operations Team, especially as the Financial Services Platform Credit Operations Team, is to ensure that activities related to Know Your Customer (KYC). Based in Jakarta, Indonesia, our team consists of a multitude of cool, multi-talented, and diverse personalities. We work together to develop comprehensive multisteps cross-sell, monitor, and execute activities as KYC and also building together with the team to carry out some of the latest innovations from the Credit Operations team. We partner closely with several cross-functional teams to ensure safe and sustainable business growth and reliable financial services for our users, our Gojek businesses, and our extended ecosystem.

When we aren’t busy fighting potential credit risks and fraud on our business, as usual, you’d probably find us binge-watching Netflix shows, testing out new food spots around town (mostly ordering in to social distance), and chatting about our coming week on our weekly Zoom calls. Once COVID subsides, we’re excited to be able to meet and socialize over a meal again.

**About Us**

Gojek is a Super App. It’s one app for ordering food, commuting, digital payments, shopping, hyper-local delivery, and dozen other products. It is Indonesia’s first and only decacorn. It's also the only Southeast Asian startup to be part of Fortune's list of 'Companies That Changed The World.'

**Our Mission**: To create and scale positive socio-economic impact for our customers, driver-partners, business and MSMEs.

As of 2021, Gojek processed more than $9 billion annualised gross transaction value across all markets where it operates - in Singapore, Thailand, Vietnam and Indonesia. We have the largest food delivery product in Asia, (outside of China), and the largest payments wallet in Southeast Asia.

Our investors include Google, Facebook, PayPal, Sequoia Capital, Tencent Holdings among others.
- Gojek is committed to building a diverse and inclusive workplace and is an equal opportunity employer. We do not discriminate on the basis of race, religion, national origin, gender, gender identity, sexual orientation, disability, age, education status, or any other legally protected status._