Account Executive

16 hours ago

Jakarta, Indonesia lalamove Full time

Four feet stand firmer than two. Our **Account Executive will always guarantee that their feet stand and walk alongside our business users to ensure that delivery is fast and simple**. When engaging business users to promote our services and values, you will become the face of Lalamove. As much as we love conversing with our teammates over a cup of coffee and a slice of martabak, you'll be "conversing" in terms of negotiating and generating new leads by nurturing professional relationships over a relaxing pastime that will entice potential business users to fall for our products and services. **You are the person who our clients can trust, and who will deliver stability and excitement to our business users and the local community**. - THE RECRUITMENT PROCESSES WILL BE CARRIED OUT IN ENGLISH AND ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED_ **Job Descriptions**: - Serve as the lead point of contact for all customer account management matters both API and Non-API clients - Build and maintain strong, long-lasting client relationships - Negotiate contracts and close agreements to maximize profits - Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors - Ensure the timely and successful delivery of our solutions according to customer needs and objectives - Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders - Develop new business with existing clients and/or identify areas of improvement to meet sales quotas - Forecast and track key account metrics (e.g. biweekly sales results and monthly forecasts) - Prepare reports on account status, biweekly rebate reminder and monthly report - Collaborate with sales team to identify and grow opportunities within territory - Assist with challenging client requests or issue escalations as needed - Planning, executing and evaluating retention program for existing clients **Requirements**: - BA/BS degree in Business Administration, Sales or relevant field - Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role - Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level - Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel and MS Power point) - Experience delivering client-focused solutions to customer needs - Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail - Excellent listening, negotiation and presentation abilities - Strong verbal and written communication skills - Willing to work extra hour and extra mile to reaching the goal - Lalamove respects your privacy and is committed to protecting your personal data. Untuk semua kandidat

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