Guest Relations Officer

16 hours ago


Jakarta, Indonesia Shangri-La Hotels Full time

Shangri-La Jakarta
**MAIN RESPONSIBILITY**:
To accord personalize and prompt service to all VIP guest from arrival to departure, to provide all hotel guest and patron, courteous, tactful and efficient service. GRO-Mandarin speaker also acted as key personnel when it comes with the non-English speaker Chinese guest.

**REQUIREMENTS**:
Fluent in English (both written and spoken)
Fluent in a second foreign language (Mandarin)
Some experience in customer service or guest relation
Pleasant personality
Good communication skills
Knowledge of computer / recent / relevant technology equipment and usage
Able to work flexible hours



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