Freelance Reservation Officer

2 weeks ago


Yogyakarta, Indonesia Happy Trails! Asia Full time

Happy Trails Asia is an eco-tourism and passionate Destination Management Company (DMC). We operate tours to Indonesia, Bali, Malaysia, Borneo, Singapore & Brunei. And we have offices in Bali, Java, Sumatra, Kuala Lumpur, and Borneo.

We are looking for a dynamic and resourceful **FREELANCE RESERVATION OFFICER** to join our growing and expanding company.

**Requirement**:

- Minimum of 1 year of experience in Inbound Tour Operator or related fields. Fresh graduates are welcome to apply.
- Good command of English both written and spoken.
- Tech savvy with high understanding of computer programs (such as Ms Office, Excel)
- Strong attention to detail and accuracy in handling reservation information.
- Ability to prioritize, and work effectively in a fast-paced environment.
- A positive attitude, self-motivated and result-driven, able to work alone or as part of a team.
- Strong problem-solving abilities, good communication and customer service skills.
- Located in Yogyakarta (Full-time office-based position).

**What you’ll be doing**:
As Freelancer Reservation Officer, you will be responsible for managing daily reservations, ensuring bookings are accurately recorded and confirmed within established deadlines. Key tasks including, but not limited to:

- Ensure all accommodation reservations are accurately entered and updated in the internal reservation system.
- Handle all reservation-related tasks, including modifications and cancellations, following company policies and guidelines.
- Collaborate with internal teams to ensure smooth execution of the bookings, maintaining the highest service standards.
- Coordinate with suppliers for timely confirmations, availability, and special requests.
- Assist with specific tasks or projects as assigned by the HOD/Management, ensuring deadlines and quality standards are met.
- Maintain good relations and effective communications with tour operators, customers, and suppliers.

**Benefits**:
At Happy Trails Asia, we embrace a ‘people first’ philosophy, fostering an exceptional company culture.
- **You will enjoy**:_
- A vibrant, engaging, and genuinely friendly multicultural team that is cooperative, supportive.
- An inspiring work atmosphere that encourages collaboration and personal growth.
- Opportunities to connect with diverse colleagues in a positive and dynamic environment.
- Development opportunities with coaching/mentoring, online courses, product training, joining project teams and so much more.
- 12 days annual leave increasing to 19 days.
- Competitive company salary & benefits package.
- BPJS Kesehatan, BPJS Ketenagakerjaan.
- Company events/outings.
- All taxes are covered.
- And more.

**Recruitment Process**:

- Recruiter Interview
- User Interview
- Mgt Interview
- Background Checking
- Offering

Good Luck

**Job Type**: Contract

Ability to commute/relocate:

- Yogyakarta: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Inbound Tour Operator: 1 year (preferred)
- Reservation: 1 year (preferred)

**Location**:

- Yogyakarta (preferred)

Application Deadline: 02/14/2025



  • Yogyakarta, Indonesia Happy Trails! Asia Full time

    **Who we are?** Happy Trails! Asia is an eco-tourism and passionate Destination Management Company (DMC). We operate tours to Indonesia, Bali, Malaysia, Borneo, Singapore & Brunei. And we have offices in Bali, Java, Sumatra, Kuala Lumpur, and Borneo. We are looking for a dynamic and experienced **Reservation Supervisor** with advanced customer service,...


  • Sleman, Yogyakarta Special Region, Indonesia b-4955-41dd-b8f9-37b2d8e57b82 Full time 8,000,000 - 12,000,000 per year

    RingkasanSyarat PekerjaanFLEET RESERVATION OFFICER (RO)ACCOUNTING (ACC)Persyaratan :Pendidikan Minimal DIII (1,2)Usia max 27 tahunAktif Berbahasa Inggris (1,2)Menguasai sistem akuntansi dan perpajakan (2)Komunikatif dan memiliki banyak relasi (1)Punya Motor dan SIM CBerdedikasi terhadap pekerjaanKirim LamaranLowongan Terkait

  • English Teacher

    3 days ago


    Yogyakarta, Indonesia PT Info Cemerlang Andal Nusa Full time

    **English Teacher (Part Time / Freelance)** **Responsibilities**: - Teaching General English, IELTS, or TOEFL IBT (Private, Group, Class) at a specific time in ICAN Education's Office (face-to-face). - Giving support to the student to achieve their goals or targeted score **Qualifications**: - Bachelor’s Degree or higher, preferably in English or...

  • Executive Assistant

    1 week ago


    Yogyakarta, Indonesia Mindo Management Solutions Full time

    **Key Responsibilities**: - Complete assigned tasks across multiple business operations with mínimal oversight. - Assist with personal assignments as required. - Create PowerPoint presentations for various purposes. - Manage social media accounts for both personal and business use, optimizing content for engagement. - Handle AirBnB account management,...

  • Front Desk Agent

    1 week ago


    Yogyakarta, Indonesia IBIS Full time

    **Uraian Tugas**: - Registers guest reservations - Welcomes guests and takes care of them from their arrival through to departure - Contributes to guests' permanent satisfaction by providing high-quality services throughout their stay - Performing their daily tasks at the Front Office are playing an important role in forming a quality image of the hotel...

  • Duty Manager

    1 week ago


    Yogyakarta, Indonesia Marriott International, Inc Full time

    **Additional Information**Duty Manager - Front Office **Job Number**25096501 **Job Category**Rooms & Guest Services Operations **Location**Yogyakarta Marriott Hotel, Jalan Ringroad Utara, Yogyakarta, Daerah Istimewa Yogyakarta, Indonesia, 55283 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** **Duty Manager - Yogyakarta...

  • Receptionist/fda

    1 week ago


    Yogyakarta, Indonesia Ceria Hotel Yogyakarta Full time

    Menangani tamu cek in dan cek out - Input reservation - Cashiering - Pusat information tamu - Administration - Pria - Bersedia kerja night shift - Sehat jasmani dan rohani - Good looking - Bahasa inggris aktif, tinggi minim 168 cm - Memahami system front office "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya...


  • Yogyakarta, Yogyakarta, Indonesia Werkudara Group Full time 2,000,000 - 3,000,000 per year

    Deskripsi Pekerjaan:Mengelola proses reservasi dan booking pelanggan (hotel, tiket, paket perjalanan, dll sesuai bisnis perusahaan).Memberikan informasi lengkap terkait produk/jasa kepada pelanggan melalui telepon, email, maupun chat.Memastikan ketersediaan dan konfirmasi booking sesuai sistem.Membuat laporan harian terkait reservasi dan aktivitas...


  • Yogyakarta, Yogyakarta, Indonesia Khiri Travel Indonesia Full time 2,000,000 - 4,000,000 per year

    Khiri Travel Indonesia sedang membuka lowongan untuk posisi Penuh waktu Operations Support Staff di Yogyakarta, Jogja. Lamar sekarang untuk menjadi bagian dari tim kami.Persyaratan untuk peran ini:Mencari kandidat untuk bekerja pada:Senin pagiSelasa pagiRabu pagiKamis pagiJumat pagiSabtu pagiDiperlukan 1 tahun pengalaman kerja yang relevan untuk posisi...


  • Yogyakarta, Yogyakarta, Indonesia Forbes Titik Terang Full time 3,000,000 - 5,000,000 per year

    RingkasanDeskripsi PekerjaanContent Creator Benefit:InsentifSertifikat partisipasiPrivate coaching with beauty influencerFree product skincareNetworkingLive Host Officer (Part Time) Bertanggungjawab untuk semua sesi livestreaming di semua channel (menjadi host atau operator sesuai dengan kebutuhan)Melakukan sales &promotion melalui livestreaming online di...