Senior Program Manager

5 days ago

Tangerang, Indonesia Traveloka Full time

Senior Program managers in the Corporate Technology department at Traveloka are responsible for managing a team consisting of business analysts, financial analysts. They will manage multiple projects within one or more domains in the team. They are also responsible for the growth and development of business analysts and financial analysts in their team.

**General Responsibilities**:

- Oversee Corp Tech in support of multiple Financial Services businesses within the company, specifically Payment, Insurance, Rewards, and Wealth Management.
- Handle multiple projects within the stream, those projects run in parallel.
- Manage resources within the Financial Services stream in order to meet multiple project timelines.
- Make prioritization on projects and tasks based on business value, cost/benefit analysis, and stakeholder requirements.
- Ensure that risks are detected, mitigated, and escalated to respective stakeholders.
- Manage communication and alignment with other streams/external parties about dependencies, impacts, and risks
- Liaise with the internal Corp Tech teams to manage dependencies for specific projects and remove any obstacles to delivering the requested project.
- Headcount planning/hiring as needed to support the agreed team capacity and budget.
- Performance management of team members

**Specialized Responsibilities**:

- Oversee the integration of the Financial Services business units' processes with the financial reporting requirements.
- Scope and assess project requests delivered to Corp Tech from the Product and Finance stakeholders
- Supporting Finances execution of the month-end closing
- Ensure compatibility of tooling and provided solution across each product & finance function
- Identify needs and key drivers to reach business stakeholder satisfaction goals with financial benefit.
- Lead the team to perform the business process mapping & analysis.
- Lead the team to create to-be process maps and functional designs in support of the Product and Finance organization.
- Identify the best process to be mapped with the system to improve productivity.
- Execute large scale projects to improve project delivery throughput by improving process capability, technology support, and reducing cycle time.
- Work directly with Product/Finance process owners, Team Leads, and project teams to drive process improvement projects within their areas domains.
- Develop guidelines for process improvement initiatives.

**Qualification Requirements**:

- Bachelor's degree in Computer Science or equivalent from a reputable university with good academic results is preferred.
- Minimum 10 years+ proven working experience in product/program management.
- Experience working in a banking, financial services, and lending operation environment would be an advantage.
- Working experience in a start-up or a listed organization would be an advantage.
- Good Understanding of finance processes, best practices, reporting requirements, and governance.
- Knowledgeable on finance systems/platforms including ERP (Oracle/SAP), EPM (Anaplan/Tableau), Treasury (Kyriba) would be a plus.
- Knowledgeable SQL script query would be a plus.
- Minimum of 5 years experience in leading a team and managing people.
- Experience working in multinational environment
- Excellent communication and stakeholder management skills

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