Staff Universal Banker

2 weeks ago


Jakarta, Indonesia HSBC Full time

-Job Advert Details**Some careers shine brighter than others.** If you're looking for a career that will help you stand out, join HSBC and fulfill your potential. Retail Banking and Wealth Management serves more than 50 million customers worldwide with a complete range of banking and wealth management services to enable them to manage their finances and protect and build their financial futures. It is a global business that brings together management responsibility for Retail Banking, Wealth Management, Insurance and Asset Management with a focus on customer-centric propositions and innovative and efficient distribution channels. We are currently seeking an ambitious individual to join this team in the role of **Staff Universal Banker.** **Responsibilities**: - To provide excellent service through introducing appropriate bank services / products to customers' queries. - To perform other operational duties and work as support function. - Offer a number of product promos and existing products directly to customers. - Conducting HSBC's cross sell product to existing customers. - Directs and informs the product digitally and provides technical guidance for accessing the system (digital). - Implement administrative follow-up process on products approved by customers. - Record and follow up any complaints submitted by the customer. - Managing the operational risk in relation to activities and relationships with customers in accordance with prevailing rules and procedures Qualifications**Requirements**: - Indonesia Citizen only - Bachelor Degree - Fresh graduates are welcome; Having experience as Admin Staff would be an advantage - Good communication skill - Proficiency in English and Computer Literate" - Able to work under pressureThis position will be placement at **Pekanbaru and Makassar** You’ll achieve more at HSBC HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment



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