Team Leader Customer Service

**Position**: Team Leader Customer Service E-Commerce Fintech **Company**: Convergence **Location**: Yogyakarta, Jogja, Indonesia **Contract Details**: Full-time **Job Summary**: We are looking for an experienced and motivated Team Leader in Customer Service E-Commerce Fintech to join our team at Convergence in Yogyakarta, Jogja, Indonesia. You will be...

Minimal Education S1 - Experience as customed support team leader min 1 year experience - Monitoring Quality Agent and familiar with CRM system - Fluent english - Manage KPI Agent CS - Good administrative skills - Responsive - Already vaccinated **Salary**: From Rp3,100,000 per month **Education**: - S1 (preferred) **Experience**: - Team Leader: 1 year...

Role 1: Customer Support Team LeaderLocation: YogyakartaOffice-based JobJob Description:Lead and manage the daily operations of the customer support team for our social software community.Supervise customer support representatives (CS) in their daily online chat interactions with customers to ensure quality service.Coach and guide team members in their...

Minimum Bachelor Degree all major - Have a mínimal 1-year experience as Team leader, live chat - Fluent in English writing, reading and speaking - Focus and understand users' needs - Excellent written and verbal communication skills and decision making skills - Have a skill leadership **Job Type**: Contract Ability to commute/relocate: - Yogyakarta:...

OverviewAs a team leader, your main task will be leading a team of customer service agents for an international online transport project, handling customer issues and inquiries from multi-LOB such as e-mails, chats, and also calls. Your goal is to support and guide your team in delivering exceptional customer service experience and maintain the customer...

What You Will Do: a. Penempatan Yogyakarta b. Shifting  c. Communication with User, following SOP, Team work, fast respon and fast learning What You Will Need: a. Min D3 semua jurusan b. Experience as TL Customer Service is preferred  c. Fast response  d. Fast learner  e. Maksimal 35 th f. Mempunyai skill...

Customer Service Leader - Pria/Wanita - Ceria dan ramah - Pernah jualan - Sudah baca buku JagoJualan (Karya Dewa Eka Prayoga) - Pengalaman mínimal 2 tahun - On site/WFO - Penempatan di Yogyakarta Benefit - Gaji bulanan - BPJS - Bonus Kinerja - Lingkungan Bertumbuhmbuh "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan...

DepartmentOperations- LevelExperienced (Team Lead)- LocationIndonesia - YogyakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...

Company DescriptionAgent & Co specializes in delivering responsive and reliable contact center services tailored to meet business needs. By partnering with us, businesses can expect efficient solutions that enhance customer interactions and experiences. For more details, visit our website at We pride ourselves on offering customized and effective support...

Max. age hired 35 years old Fluent speaking and writing in English At least possess associate degree (all majors) Have 1 year of customer service experience, and have received service soft skills training Typing speed 50 words/min Good communication and listening skill Have the ability of computer operating properly Familiar in e-commerce customer...