Analyst, IT Risk Management Department

14 hours ago

Jakarta, Jakarta, Indonesia Mitsubishi UFJ Financial Group Full time

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

Purpose of the Job

Responsible for providing support for IT services, including incident management, problem management, and change management. Also to ensure that IT services are aligned with business goals and are delivered in a consistent, reliable, and efficient manner.

Primary Responsibilities

  • Develop and implement IT service policies and procedures
  • Conduct risk assessments and develop risk mitigation plans related with IT service
  • Assess and identify opportunities to improve IT service
  • Oversee development and implementation of IT service policies
  • Manage IT service costs and budgets
  • Analyze IT service costs and identify opportunities for cost savings
  • Develop and maintain strong stakeholder management with key stakeholders both within MUFG and externally
  • Work in partnership with various departments to support the implementation of IT service policies
  • Manage IT service requests and incidents
  • Escalate IT service issues to the appropriate level

Mitsubishi UFJ Financial Group (MUFG) is an equal opportunity employer. We view our employees as our key assets as they are fundamental to our long-term growth and success. MUFG is committed to hiring based on merit and organsational fit, regardless of race, religion or gender.

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