Operations Manager

11 hours ago

Jakarta, Jakarta, Indonesia Luxehouze Full time

About Luxehouze

Luxehouze isn't just another player in luxury retail. We're here to redefine it. Our platform gives enthusiasts, buyers, and sellers a safe, transparent, and accessible space to trade authentic luxury goods. Every item passes through rigorous authentication, because in our world, authenticity is non-negotiable.

From our roots in Indonesia, we've rapidly expanded to Singapore and Hong Kong, growing at a pace that only ambition and innovation can fuel. Our mission is simple yet audacious: to shape the future of luxury commerce across categories—from watches to beauty, fashion, and lifestyle.


Responsibilities:

1. Operational Management:

- Coordinate daily operations and ensure all tasks are completed on time and to standard.

- Monitor and improve workflow and operational procedures to maximize efficiency.

- Assist with planning and implementing new processes or strategies to improve operations.

- Handle operational problems, troubleshoot issues, and provide solutions promptly.

- Oversee staff schedules, workload distribution, and ensure team members have the necessary resources.


2. Inventory Management:
- Accurate Stock Tracking, Implement systems to continuously monitor inventory levels, ensuring real-time tracking and minimizing discrepancies between actual stock and recorded inventory. This includes using barcode scanners, RFID, or inventory management software to maintain precision.

- Regular Audits and Reconciliation, Conduct frequent physical inventory counts and reconcile them with digital records to identify and resolve any discrepancies early. This helps to spot issues such as shrinkage, misplacement, or data entry errors.

- Employee Training and Accountability,  Educate staff on best practices for handling, storing, and tracking inventory. Ensure clear accountability for inventory movements, reducing errors, theft, or mismanagement by fostering a culture of responsibility and awareness.

3. Process Monitoring and Reporting:

- Track and analyze Objective Key Results (OKRs)) to evaluate operational efficiency.

- Prepare and present regular reports on operational performance to senior management.

- Maintain records of operational processes, inventory, and other resources.

4. Project Coordination: - Plan and manage operational projects from initiation to completion.

- Coordinate timelines, assign responsibilities, and ensure adherence to deadlines.

- Provide status updates to stakeholders and manage expectations effectively.

5. Vendor and Supplier Management:

- Liaise with external vendors, suppliers, and partners to ensure service levels are met.

- Handle procurement processes, including ordering supplies and tracking inventory.

- Monitor contracts and manage vendor relationships to ensure favorable terms.

6. Compliance and Quality Control:

- Ensure that operational activities comply with company policies, industry regulations, and legal requirements.

- Implement quality control measures to maintain high operational standards.

- Conduct regular audits and inspections to identify areas for improvement.

7. Budget and Cost Management: - Assist in preparing budgets for operational activities and monitor spending.

- Identify areas to reduce costs while maintaining quality and efficiency.

- Report any budgetary issues or discrepancies to senior management.

8. Customer Support and Satisfaction: - Act as a point of contact for internal or external customers to address operational inquiries.

- Ensure that customer needs are met by coordinating resources effectively.

- Monitor customer feedback and recommend operational improvements to enhance satisfaction.


Requirements:

- Bachelor's degree in Business Administration, Operations Management, or a related field (or equivalent experience).

- Proven experience in daily operations role or similar position in Retail Business, minimum 5+ years. - Strong organizational and multitasking skills.

- Excellent communication and interpersonal skills.

- Proficient in Microsoft Office Suite and operational management software (e.g., ERP systems).

- Problem-solving and critical thinking abilities.

- Attention to detail and commitment to quality.

- Previous experience in ERP / Operating System (SAP, Oracle, Jurnal, etc) is a plus. - Project Management Professional (PMP) or similar certification is preferred. 

- Familiar with development of business process / workflow using /visio / any similar apps.

  • Operations Manager

    5 days ago

    Jakarta, Jakarta, Indonesia Indoprima Group Full time 9,000,000 - 12,000,000 per year

    Duties & ResponsibilitiesOversee all rental operational activities (rental applications, document verification, contract approval, unit handover, and asset return).Ensure smooth administration of rental contracts, payments, and reporting in accordance with company policies.Develop and implement operational SOPs to improve efficiency and customer service...

  • Operations Manager

    6 days ago

    Jakarta, Jakarta, Indonesia Alpha JWC Ventures Full time $60,000 - $90,000 per year

    This portfolio is a rapidly growing retail start-up who takes pride in delivering exceptional quality and innovation to their customers. To fuel their expansion and ensure operational excellence across their restaurant and store chains, they are seeking an experienced and dynamic Operations Manager. This role is pivotal in shaping and implementing efficient,...

  • Operational Manager

    5 days ago

    Jakarta, Jakarta, Indonesia PT Deli Boga Rasa Full time

    Qualifications:• Minimum 3 years of experience in the F&B industry, including experience as a Manager or Assistant Manager.• Strong understanding of outlet operations and daily workflows.• Excellent communication, leadership, and time management skills.• Proven ability in managing operational budgets and cost control.Key Responsibilities:•...

  • Operational Manager

    10 hours ago

    Jakarta, Jakarta, Indonesia Noraa & Co. Full time

    About the RoleWe are seeking an experienced Operational Manager to lead and oversee multiple key functions including marketing, sales, sales administration, inventory management, procurement, warehouse operations, and basic IT coordination. The ideal candidate has strong operational leadership skills and experience in industries such as diesel machinery,...

  • Operational Manager

    10 hours ago

    Jakarta, Jakarta, Indonesia Noraa & Co. Full time

    About The RoleWe are seeking an experiencedOperational Managerto lead and oversee multiple key functions including marketing, sales, sales administration, inventory management, procurement, warehouse operations, and basic IT coordination. The ideal candidate has strong operational leadership skills and experience in industries such as diesel machinery, heavy...

  • Operation Manager

    6 days ago

    Jakarta, Jakarta, Indonesia Wirehire Full time 2,500,000 - 7,500,000 per year

    Our esteemed client, a prominent F&B and lifestyle enterprise, seeks an Operations Manager to oversee and optimize brand operations. Responsibilities include:Directing production planning, forecasting, procurement, and inventory management.Supervising staffing, training, and overall functions of banquet, restaurant, and bar teams.Cultivating positive guest...

  • Operations Manager

    6 days ago

    Jakarta, Jakarta, Indonesia Valdo Inc. Full time 9,000,000 - 12,000,000 per year

    About the RolePT Valdo is seeking a highly driven and organized Operations Manager to manage daily operational activities for a key customer in the Telecommunication (Telco) sector. This role requires strong operational leadership, excellent communication skills, and the ability to coordinate effectively between internal teams and the client to ensure...

  • Operational Manager

    5 days ago

    Jakarta, Jakarta, Indonesia PT Taurus Gemilang Group Full time 120,000,000 - 180,000,000 per year

    About the role As an Operational Manager for PT Taurus Gemilang Group, you will play a crucial role in overseeing the day-to-day operations of the company's hospitality and tourism business. Based in the vibrant city of South Jakarta, this full-time position will see you managing a team of employees to ensure the smooth and efficient running of the...

  • Operations Manager

    2 days ago

    Jakarta, Jakarta, Indonesia Cartrack Full time $90,000 - $120,000 per year

    We're a global smart mobility SaaS company with 2M+ subscribers across 23 countries, seeking an experiencedOperations Managerto drive efficiency, quality, and customer satisfaction.Key Responsibilities:Oversee daily operations and optimize processes for peak performance.Lead after-sales support and ensure excellent customer experience.Manage installation...

  • Operational Manager

    6 days ago

    Jakarta, Jakarta, Indonesia Normi International Full time 5,000,000 - 15,000,000 per year

    We are seeking an experienced operational manager who can oversee day-to-day operations, train qualified staff members, and maintain high food standards. The operational manager will also be responsible for developing a positive brand image through consistent customer service and a strong understanding of restaurant protocol. With professionalism and a...