Head of Operations
5 days ago
Position: Head of Operations
Location: Indonesia
Industry: Maritime Logistics (Tug & Barge Operations)
We are seeking an experienced and strategic Head of Operations to lead and oversee all operational aspects of a diverse business involved in commodities trading, shipping, and mining services, and streamline all facets of daily tug and barge operations. The ideal candidate will be responsible for optimizing day-to-day processes, ensuring operational efficiency, and supporting business growth across all service areas within the mineral industry value chain.
Key ResponsibilitiesOperational Oversight
- Lead and coordinate all day-to-day tug and barge operations, ensuring optimal fleet utilization, on-time cargo delivery, and operational efficiency.
- Lead and manage end-to-end operations across trading, shipping, and mining service units.
- Supervise voyage planning, scheduling, dispatch, and routing to meet service-level commitments and client expectations
- Collaborate with fleet management, HSE, and technical teams to ensure seamless execution of shipping activities.
Process Optimization & Efficiency
- Analyze operational workflows and implement process improvements to reduce downtime, fuel consumption, and logistics costs.
- Monitor KPIs such as fleet turnaround times, vessel availability, and voyage profitability.
- Leverage data and digital tools to improve visibility and decision-making across operations.
Team Leadership & Performance Management
- Manage and mentor operational staff including dispatchers, port coordinators, marine superintendents, and vessel crews.
- Establish clear performance targets and ensure accountability across the operations team.
- Foster a culture of operational excellence, teamwork, and continuous improvement.
Stakeholder Coordination
- Serve as the primary point of contact for internal and external operational matters, including coordination with clients, port authorities, agents, and service providers.
- Ensure alignment between operations and commercial teams to meet contractual commitments and resolve service issues.
Compliance & Safety Assurance
- Ensure that all operational activities comply with local and international maritime regulations, company safety standards, and environmental guidelines.
- Support the HSE and compliance teams in audits, inspections, and incident investigations.
- Promote a strong safety culture onboard vessels and at shore facilities.
Resource & Cost Management
- Oversee operational budgeting, cost tracking, and resource planning.
- Identify and control cost drivers without compromising service delivery or safety.
- Coordinate with the procurement and technical departments for the timely availability of spare parts, consumables, and service needs.
- Proven experience in a senior operational role within the maritime logistics, shipping, or offshore support sectors, with direct oversight of tug and barge operations.
- Deep understanding of vessel operations, voyage planning, dispatch management, and marine logistics in Indonesia.
- Strong knowledge of port and terminal operations, chartering concepts, and shipping documentation.
- Demonstrated leadership capabilities, team-building skills, and a results-driven mindset.
- Excellent organizational, problem-solving, and communication abilities.
- Bachelor's degree in Marine Engineering, Nautical Science, Logistics, or a related field. Holding a Master Mariner or Chief Engineer license is a strong advantage.
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